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Automation Risk Analysis

Will “Health Insurance Agent” be Automated?

Historical Context: Oxford Study (2013)

Ranked #565 of 702. Estimated risk: 92.0%

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AI Exposure Risk

55%

“Health Insurance Agent” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

25%

“Health Insurance Agent” will almost certainly not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 25% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Insurance Sales Agents, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as an independent broker, or be employed by an insurance company.

Avg. Annual Salary $81,510
Avg. Hourly Wage $39.19
Available Jobs (US) 469,480
Job Title & Hierarchy Code (SOC) Insurance Sales Agents #41-3021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Insurance Sales Agents”

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Core Skills & Abilities

  • Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.

  • Install bookkeeping systems and resolve system problems.

  • Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.

  • Select company that offers type of coverage requested by client to underwrite policy.

  • Contact underwriter and submit forms to obtain binder coverage.

  • Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.

  • Attend meetings, seminars, and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.

  • Customize insurance programs to suit individual customers, often covering a variety of risks.

  • Develop marketing strategies to compete with other individuals or companies who sell insurance.

  • Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.

  • Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.

  • Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.

  • Calculate premiums and establish payment method.

  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.

  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.

  • Explain necessary bookkeeping requirements for customer to implement and provide group insurance program.

  • Perform administrative tasks, such as maintaining records and handling policy renewals.

  • Plan and oversee incorporation of insurance program into bookkeeping system of company.

  • Confer with clients to obtain and provide information when claims are made on a policy.

Technologies & Software

  • Microsoft Excel
  • Kimi (Moonshot AI)
  • Fiserv FSC Manager
  • MI-Assistant MI Management System
  • Claude (Anthropic)
  • Meta Business AI
  • Results International Systems Artius Suite
  • Insurance rating software
  • Grok (xAI)
  • CPU Tracker Software CPU Tracker
  • Gong.io
  • Tritech Financial Systems General Insurance Management System GIMS
  • North American Software Associates Eclipse
  • Microsoft Word
  • Benefits Technology Group SalesLogix
  • DeepSeek
  • Web browser software
  • NaviSys Front Office
  • Agency Master
  • Advantage Information Systems The Agency Advantage
  • Microsoft Dynamics
  • Microsoft PowerPoint
  • Tangle S Creations Your Insurance Office
  • Scheduling software
  • Applied Systems The Agency Manager
  • Agency Software AgencyPro
  • Adobe After Effects
  • Qwen (Alibaba)
  • Napkin AI
  • Microsoft Windows
  • FINEOS Insure
  • Clari AI
  • Skywire Software Policyware
  • Llama (Meta)
  • Spreadsheet software
  • Insurance Technologies Corporation InsurancePro
  • E-Z Data SmartOffice
  • Special Agent
  • Nova (Amazon)
  • Healthcare common procedure coding system HCPCS
  • LogMeIn GoToMeeting
  • G2X Agility:Insurance
  • Terrace Consulting AgencyInsight
  • Insurance Technologies ForeSight Enterprise
  • Insurance analysis software
  • GBS Agency Expert
  • Microsoft Office software
  • Allied Financial Software Act4Advisors
  • United Systems and Software Individual Life and Health Administration System
  • Word processing software
  • CoVirt VirtGate
  • GroupMe
  • Drift (Conversational AI)
  • Agency management software
  • Underwriting software
  • Hoffman Computer Systems Amsoft
  • Medical procedure coding software
  • Customer relationship management CRM software
  • Applied Systems Vision
  • Insurance Systems WebWriter BackOffice
  • Microsoft Outlook
  • AMS Services AMS 360
  • Zoom
  • Apple Final Cut Pro
  • InStar Orion
  • Online Database Solutions Agent Intelligence
  • irs-aims MARS
  • ChatGPT (OpenAI)
  • AMS Services AMS Sagitta
  • Infospectrum Quick Insure
  • Facebook
  • Salesforce Einstein AI
  • LIDP Consulting Services The Administrator
  • DORIS FILESERVERonline
  • Cygnus Software IncomeMax
  • Allstar Software Systems Kofax
  • Gemini (Google)
  • Mistral (Mistral AI)
  • Vulcan Solutions Vulcan Insurance
  • Gemini for Workspace
  • YouTube
  • QuickQuote QuickFile Agency Management System
  • LinkedIn
  • HubSpot AI
  • Insurance Technology Consultants WOW
  • Pen-based computers
  • Laptop computers
  • Postage meters
  • Laser facsimile machines
  • Laser printers
  • Desktop computers
  • Notebook computers
  • Digital cameras
  • Personal computers