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Automation Risk Analysis

Will “Insurance Representative” be Automated?

Historical Context: Oxford Study (2013)

Ranked #565 of 702. Estimated risk: 92.0%

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AI Exposure Risk

55%

“Insurance Representative” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

25%

“Insurance Representative” will almost certainly not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 25% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Insurance Sales Agents, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as an independent broker, or be employed by an insurance company.

Avg. Annual Salary $81,510
Avg. Hourly Wage $39.19
Available Jobs (US) 469,480
Job Title & Hierarchy Code (SOC) Insurance Sales Agents #41-3021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Insurance Sales Agents”

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Core Skills & Abilities

  • Perform administrative tasks, such as maintaining records and handling policy renewals.

  • Contact underwriter and submit forms to obtain binder coverage.

  • Confer with clients to obtain and provide information when claims are made on a policy.

  • Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.

  • Attend meetings, seminars, and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.

  • Install bookkeeping systems and resolve system problems.

  • Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.

  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.

  • Customize insurance programs to suit individual customers, often covering a variety of risks.

  • Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.

  • Explain necessary bookkeeping requirements for customer to implement and provide group insurance program.

  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.

  • Calculate premiums and establish payment method.

  • Develop marketing strategies to compete with other individuals or companies who sell insurance.

  • Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.

  • Plan and oversee incorporation of insurance program into bookkeeping system of company.

  • Select company that offers type of coverage requested by client to underwrite policy.

  • Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.

  • Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.

Technologies & Software

  • Microsoft Dynamics
  • United Systems and Software Individual Life and Health Administration System
  • Skywire Software Policyware
  • LinkedIn
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  • Gemini (Google)
  • Word processing software
  • NaviSys Front Office
  • MI-Assistant MI Management System
  • Claude (Anthropic)
  • G2X Agility:Insurance
  • Insurance rating software
  • Benefits Technology Group SalesLogix
  • FINEOS Insure
  • AMS Services AMS Sagitta
  • Results International Systems Artius Suite
  • Insurance Technologies Corporation InsurancePro
  • InStar Orion
  • Microsoft Excel
  • Infospectrum Quick Insure
  • Underwriting software
  • Gemini for Workspace
  • Nova (Amazon)
  • Tangle S Creations Your Insurance Office
  • Microsoft PowerPoint
  • Advantage Information Systems The Agency Advantage
  • Apple Final Cut Pro
  • E-Z Data SmartOffice
  • Fiserv FSC Manager
  • AMS Services AMS 360
  • Microsoft Outlook
  • Agency Master
  • North American Software Associates Eclipse
  • Microsoft Office software
  • Drift (Conversational AI)
  • CPU Tracker Software CPU Tracker
  • Clari AI
  • Gong.io
  • Web browser software
  • Napkin AI
  • Qwen (Alibaba)
  • Vulcan Solutions Vulcan Insurance
  • Spreadsheet software
  • LogMeIn GoToMeeting
  • Mistral (Mistral AI)
  • LIDP Consulting Services The Administrator
  • Adobe After Effects
  • CoVirt VirtGate
  • Grok (xAI)
  • Salesforce Einstein AI
  • Agency Software AgencyPro
  • Allied Financial Software Act4Advisors
  • Hoffman Computer Systems Amsoft
  • Allstar Software Systems Kofax
  • Terrace Consulting AgencyInsight
  • GroupMe
  • Llama (Meta)
  • GBS Agency Expert
  • YouTube
  • Microsoft Windows
  • Applied Systems The Agency Manager
  • Applied Systems Vision
  • Insurance Technology Consultants WOW
  • DeepSeek
  • HubSpot AI
  • Kimi (Moonshot AI)
  • Healthcare common procedure coding system HCPCS
  • ChatGPT (OpenAI)
  • Customer relationship management CRM software
  • Tritech Financial Systems General Insurance Management System GIMS
  • Facebook
  • Special Agent
  • irs-aims MARS
  • Scheduling software
  • Zoom
  • Agency management software
  • Microsoft Word
  • Insurance Systems WebWriter BackOffice
  • Meta Business AI
  • Online Database Solutions Agent Intelligence
  • Insurance Technologies ForeSight Enterprise
  • Insurance analysis software
  • DORIS FILESERVERonline
  • Cygnus Software IncomeMax
  • QuickQuote QuickFile Agency Management System
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  • Digital cameras
  • Postage meters
  • Laser printers
  • Laser facsimile machines
  • Pen-based computers