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Automation Risk Analysis

Will “Insurance Representative” be Automated?

Historical Context: Oxford Study (2013)

Ranked #565 of 702. Estimated risk: 92.0%

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AI Exposure Risk

55%

“Insurance Representative” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

25%

“Insurance Representative” will almost certainly not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 25% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Insurance Sales Agents, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as an independent broker, or be employed by an insurance company.

Avg. Annual Salary $81,510
Avg. Hourly Wage $39.19
Available Jobs (US) 469,480
Job Title & Hierarchy Code (SOC) Insurance Sales Agents #41-3021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Insurance Sales Agents”

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Core Skills & Abilities

  • Confer with clients to obtain and provide information when claims are made on a policy.

  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.

  • Attend meetings, seminars, and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.

  • Explain necessary bookkeeping requirements for customer to implement and provide group insurance program.

  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.

  • Develop marketing strategies to compete with other individuals or companies who sell insurance.

  • Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.

  • Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.

  • Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.

  • Calculate premiums and establish payment method.

  • Select company that offers type of coverage requested by client to underwrite policy.

  • Perform administrative tasks, such as maintaining records and handling policy renewals.

  • Contact underwriter and submit forms to obtain binder coverage.

  • Install bookkeeping systems and resolve system problems.

  • Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.

  • Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.

  • Plan and oversee incorporation of insurance program into bookkeeping system of company.

  • Customize insurance programs to suit individual customers, often covering a variety of risks.

  • Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.

Technologies & Software

  • Napkin AI
  • GroupMe
  • Insurance Technologies Corporation InsurancePro
  • Customer relationship management CRM software
  • Gemini for Workspace
  • Web browser software
  • United Systems and Software Individual Life and Health Administration System
  • Microsoft Windows
  • Gemini (Google)
  • FINEOS Insure
  • Drift (Conversational AI)
  • HubSpot AI
  • AMS Services AMS 360
  • Cygnus Software IncomeMax
  • Special Agent
  • ChatGPT (OpenAI)
  • Salesforce Einstein AI
  • Scheduling software
  • Vulcan Solutions Vulcan Insurance
  • Insurance Systems WebWriter BackOffice
  • Terrace Consulting AgencyInsight
  • AMS Services AMS Sagitta
  • Results International Systems Artius Suite
  • Llama (Meta)
  • Insurance Technology Consultants WOW
  • Nova (Amazon)
  • North American Software Associates Eclipse
  • Spreadsheet software
  • Infospectrum Quick Insure
  • CPU Tracker Software CPU Tracker
  • Hoffman Computer Systems Amsoft
  • Kimi (Moonshot AI)
  • Tangle S Creations Your Insurance Office
  • Medical procedure coding software
  • Online Database Solutions Agent Intelligence
  • Microsoft Office software
  • Zoom
  • Benefits Technology Group SalesLogix
  • Applied Systems The Agency Manager
  • Applied Systems Vision
  • Meta Business AI
  • YouTube
  • Agency Master
  • NaviSys Front Office
  • Clari AI
  • G2X Agility:Insurance
  • Microsoft Dynamics
  • Agency management software
  • DORIS FILESERVERonline
  • Microsoft PowerPoint
  • Qwen (Alibaba)
  • Microsoft Excel
  • Mistral (Mistral AI)
  • Insurance analysis software
  • Allstar Software Systems Kofax
  • Insurance Technologies ForeSight Enterprise
  • QuickQuote QuickFile Agency Management System
  • Facebook
  • Agency Software AgencyPro
  • Skywire Software Policyware
  • Apple Final Cut Pro
  • irs-aims MARS
  • Healthcare common procedure coding system HCPCS
  • Microsoft Outlook
  • MI-Assistant MI Management System
  • InStar Orion
  • Fiserv FSC Manager
  • Adobe After Effects
  • Insurance rating software
  • CoVirt VirtGate
  • Advantage Information Systems The Agency Advantage
  • GBS Agency Expert
  • DeepSeek
  • Gong.io
  • Word processing software
  • Underwriting software
  • LogMeIn GoToMeeting
  • LinkedIn
  • LIDP Consulting Services The Administrator
  • Claude (Anthropic)
  • Grok (xAI)
  • Microsoft Word
  • Tritech Financial Systems General Insurance Management System GIMS
  • E-Z Data SmartOffice
  • Allied Financial Software Act4Advisors
  • Desktop computers
  • Digital cameras
  • Personal computers
  • Notebook computers
  • Pen-based computers
  • Laptop computers
  • Laser facsimile machines
  • Laser printers
  • Postage meters