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Automation Risk Analysis

Will “Insurance Representative” be Automated?

Historical Context: Oxford Study (2013)

Ranked #565 of 702. Estimated risk: 92.0%

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AI Exposure Risk

55%

“Insurance Representative” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

25%

“Insurance Representative” will almost certainly not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 25% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Insurance Sales Agents, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as an independent broker, or be employed by an insurance company.

Avg. Annual Salary $81,510
Avg. Hourly Wage $39.19
Available Jobs (US) 469,480
Job Title & Hierarchy Code (SOC) Insurance Sales Agents #41-3021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Insurance Sales Agents”

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Core Skills & Abilities

  • Attend meetings, seminars, and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.

  • Contact underwriter and submit forms to obtain binder coverage.

  • Perform administrative tasks, such as maintaining records and handling policy renewals.

  • Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.

  • Calculate premiums and establish payment method.

  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.

  • Explain necessary bookkeeping requirements for customer to implement and provide group insurance program.

  • Install bookkeeping systems and resolve system problems.

  • Select company that offers type of coverage requested by client to underwrite policy.

  • Develop marketing strategies to compete with other individuals or companies who sell insurance.

  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.

  • Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.

  • Confer with clients to obtain and provide information when claims are made on a policy.

  • Plan and oversee incorporation of insurance program into bookkeeping system of company.

  • Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.

  • Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.

  • Customize insurance programs to suit individual customers, often covering a variety of risks.

  • Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.

  • Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.

Technologies & Software

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  • Apple Final Cut Pro
  • Insurance Technologies Corporation InsurancePro
  • Applied Systems Vision
  • Gemini for Workspace
  • Agency Master
  • InStar Orion
  • Microsoft PowerPoint
  • AMS Services AMS Sagitta
  • Microsoft Excel
  • Agency Software AgencyPro
  • LogMeIn GoToMeeting
  • Microsoft Outlook
  • Special Agent
  • Scheduling software
  • DORIS FILESERVERonline
  • Microsoft Office software
  • Zoom
  • CoVirt VirtGate
  • Napkin AI
  • Llama (Meta)
  • LinkedIn
  • Adobe After Effects
  • Vulcan Solutions Vulcan Insurance
  • North American Software Associates Eclipse
  • Terrace Consulting AgencyInsight
  • G2X Agility:Insurance
  • Mistral (Mistral AI)
  • Grok (xAI)
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  • Customer relationship management CRM software
  • Tritech Financial Systems General Insurance Management System GIMS
  • Benefits Technology Group SalesLogix
  • DeepSeek
  • GBS Agency Expert
  • irs-aims MARS
  • Fiserv FSC Manager
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  • Online Database Solutions Agent Intelligence
  • CPU Tracker Software CPU Tracker
  • Claude (Anthropic)
  • Clari AI
  • ChatGPT (OpenAI)
  • Insurance rating software
  • Agency management software
  • QuickQuote QuickFile Agency Management System
  • YouTube
  • NaviSys Front Office
  • Tangle S Creations Your Insurance Office
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  • Hoffman Computer Systems Amsoft
  • Gong.io
  • Qwen (Alibaba)
  • Cygnus Software IncomeMax
  • FINEOS Insure
  • Underwriting software
  • E-Z Data SmartOffice
  • Insurance Systems WebWriter BackOffice
  • Facebook
  • Infospectrum Quick Insure
  • United Systems and Software Individual Life and Health Administration System
  • Insurance Technologies ForeSight Enterprise
  • Microsoft Word
  • Word processing software
  • Meta Business AI
  • GroupMe
  • Insurance Technology Consultants WOW
  • Web browser software
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  • Microsoft Dynamics
  • Salesforce Einstein AI
  • Results International Systems Artius Suite
  • Skywire Software Policyware
  • Drift (Conversational AI)
  • Laptop computers
  • Laser printers
  • Desktop computers
  • Pen-based computers
  • Laser facsimile machines
  • Personal computers
  • Notebook computers
  • Digital cameras
  • Postage meters