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Automation Risk Analysis

Will “Insurance Sales Agent” be Automated?

Historical Context: Oxford Study (2013)

Ranked #565 of 702. Estimated risk: 92.0%

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AI Exposure Risk

55%

“Insurance Sales Agent” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

25%

“Insurance Sales Agent” will almost certainly not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 25% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Insurance Sales Agents, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as an independent broker, or be employed by an insurance company.

Avg. Annual Salary $81,510
Avg. Hourly Wage $39.19
Available Jobs (US) 469,480
Job Title & Hierarchy Code (SOC) Insurance Sales Agents #41-3021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Insurance Sales Agents”

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Core Skills & Abilities

  • Attend meetings, seminars, and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.

  • Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.

  • Customize insurance programs to suit individual customers, often covering a variety of risks.

  • Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.

  • Plan and oversee incorporation of insurance program into bookkeeping system of company.

  • Install bookkeeping systems and resolve system problems.

  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.

  • Contact underwriter and submit forms to obtain binder coverage.

  • Perform administrative tasks, such as maintaining records and handling policy renewals.

  • Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.

  • Explain necessary bookkeeping requirements for customer to implement and provide group insurance program.

  • Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.

  • Confer with clients to obtain and provide information when claims are made on a policy.

  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.

  • Select company that offers type of coverage requested by client to underwrite policy.

  • Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.

  • Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.

  • Develop marketing strategies to compete with other individuals or companies who sell insurance.

  • Calculate premiums and establish payment method.

Technologies & Software

  • Drift (Conversational AI)
  • AMS Services AMS 360
  • Claude (Anthropic)
  • Insurance Technologies ForeSight Enterprise
  • Gemini (Google)
  • Infospectrum Quick Insure
  • DeepSeek
  • MI-Assistant MI Management System
  • Kimi (Moonshot AI)
  • Zoom
  • Grok (xAI)
  • Microsoft Word
  • Special Agent
  • E-Z Data SmartOffice
  • Meta Business AI
  • Insurance Technology Consultants WOW
  • Terrace Consulting AgencyInsight
  • Nova (Amazon)
  • Agency Master
  • Mistral (Mistral AI)
  • Applied Systems The Agency Manager
  • Word processing software
  • Adobe After Effects
  • YouTube
  • HubSpot AI
  • CPU Tracker Software CPU Tracker
  • Microsoft Windows
  • LIDP Consulting Services The Administrator
  • Clari AI
  • Underwriting software
  • Apple Final Cut Pro
  • G2X Agility:Insurance
  • Facebook
  • Insurance Technologies Corporation InsurancePro
  • North American Software Associates Eclipse
  • Llama (Meta)
  • Cygnus Software IncomeMax
  • GBS Agency Expert
  • irs-aims MARS
  • Salesforce Einstein AI
  • Allied Financial Software Act4Advisors
  • Microsoft PowerPoint
  • United Systems and Software Individual Life and Health Administration System
  • Advantage Information Systems The Agency Advantage
  • Allstar Software Systems Kofax
  • Insurance Systems WebWriter BackOffice
  • Microsoft Dynamics
  • Healthcare common procedure coding system HCPCS
  • Medical procedure coding software
  • Qwen (Alibaba)
  • Applied Systems Vision
  • Microsoft Outlook
  • Web browser software
  • Vulcan Solutions Vulcan Insurance
  • Insurance analysis software
  • QuickQuote QuickFile Agency Management System
  • GroupMe
  • Results International Systems Artius Suite
  • Agency Software AgencyPro
  • Customer relationship management CRM software
  • Spreadsheet software
  • Fiserv FSC Manager
  • Gong.io
  • Benefits Technology Group SalesLogix
  • LinkedIn
  • Hoffman Computer Systems Amsoft
  • ChatGPT (OpenAI)
  • Microsoft Excel
  • DORIS FILESERVERonline
  • LogMeIn GoToMeeting
  • Agency management software
  • Napkin AI
  • NaviSys Front Office
  • Microsoft Office software
  • CoVirt VirtGate
  • Insurance rating software
  • Tritech Financial Systems General Insurance Management System GIMS
  • FINEOS Insure
  • Skywire Software Policyware
  • AMS Services AMS Sagitta
  • Online Database Solutions Agent Intelligence
  • InStar Orion
  • Scheduling software
  • Gemini for Workspace
  • Tangle S Creations Your Insurance Office
  • Laser facsimile machines
  • Personal computers
  • Pen-based computers
  • Laser printers
  • Laptop computers
  • Desktop computers
  • Notebook computers
  • Postage meters
  • Digital cameras