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Automation Risk Analysis

Will “Sales Representative” be Automated?

Historical Context: Oxford Study (2013)

Ranked #565 of 702. Estimated risk: 92.0%

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AI Exposure Risk

55%

“Sales Representative” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

25%

“Sales Representative” will almost certainly not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 25% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Insurance Sales Agents, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as an independent broker, or be employed by an insurance company.

Avg. Annual Salary $81,510
Avg. Hourly Wage $39.19
Available Jobs (US) 469,480
Job Title & Hierarchy Code (SOC) Insurance Sales Agents #41-3021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Insurance Sales Agents”

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Core Skills & Abilities

  • Attend meetings, seminars, and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.

  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.

  • Perform administrative tasks, such as maintaining records and handling policy renewals.

  • Install bookkeeping systems and resolve system problems.

  • Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.

  • Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.

  • Calculate premiums and establish payment method.

  • Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.

  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.

  • Confer with clients to obtain and provide information when claims are made on a policy.

  • Customize insurance programs to suit individual customers, often covering a variety of risks.

  • Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.

  • Plan and oversee incorporation of insurance program into bookkeeping system of company.

  • Develop marketing strategies to compete with other individuals or companies who sell insurance.

  • Explain necessary bookkeeping requirements for customer to implement and provide group insurance program.

  • Contact underwriter and submit forms to obtain binder coverage.

  • Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.

  • Select company that offers type of coverage requested by client to underwrite policy.

  • Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.

Technologies & Software

  • Grok (xAI)
  • Insurance Technology Consultants WOW
  • North American Software Associates Eclipse
  • Kimi (Moonshot AI)
  • HubSpot AI
  • DORIS FILESERVERonline
  • Healthcare common procedure coding system HCPCS
  • LogMeIn GoToMeeting
  • Web browser software
  • Gong.io
  • Benefits Technology Group SalesLogix
  • Advantage Information Systems The Agency Advantage
  • Llama (Meta)
  • Insurance Systems WebWriter BackOffice
  • Nova (Amazon)
  • Special Agent
  • Microsoft Dynamics
  • Agency management software
  • AMS Services AMS Sagitta
  • Adobe After Effects
  • Drift (Conversational AI)
  • Salesforce Einstein AI
  • Online Database Solutions Agent Intelligence
  • Apple Final Cut Pro
  • Gemini (Google)
  • YouTube
  • Vulcan Solutions Vulcan Insurance
  • E-Z Data SmartOffice
  • Microsoft Outlook
  • Hoffman Computer Systems Amsoft
  • Insurance analysis software
  • CoVirt VirtGate
  • Meta Business AI
  • Word processing software
  • Microsoft Windows
  • CPU Tracker Software CPU Tracker
  • Agency Master
  • GroupMe
  • InStar Orion
  • Insurance Technologies Corporation InsurancePro
  • Allied Financial Software Act4Advisors
  • Cygnus Software IncomeMax
  • Microsoft Excel
  • Zoom
  • Scheduling software
  • Underwriting software
  • Terrace Consulting AgencyInsight
  • Microsoft Word
  • Microsoft Office software
  • Facebook
  • irs-aims MARS
  • Infospectrum Quick Insure
  • NaviSys Front Office
  • ChatGPT (OpenAI)
  • GBS Agency Expert
  • Tangle S Creations Your Insurance Office
  • FINEOS Insure
  • LinkedIn
  • Applied Systems The Agency Manager
  • AMS Services AMS 360
  • Spreadsheet software
  • Insurance rating software
  • Claude (Anthropic)
  • Agency Software AgencyPro
  • Napkin AI
  • QuickQuote QuickFile Agency Management System
  • Clari AI
  • Mistral (Mistral AI)
  • Skywire Software Policyware
  • Customer relationship management CRM software
  • G2X Agility:Insurance
  • MI-Assistant MI Management System
  • Qwen (Alibaba)
  • DeepSeek
  • United Systems and Software Individual Life and Health Administration System
  • Gemini for Workspace
  • Results International Systems Artius Suite
  • Microsoft PowerPoint
  • Medical procedure coding software
  • LIDP Consulting Services The Administrator
  • Fiserv FSC Manager
  • Insurance Technologies ForeSight Enterprise
  • Allstar Software Systems Kofax
  • Applied Systems Vision
  • Tritech Financial Systems General Insurance Management System GIMS
  • Laser printers
  • Laser facsimile machines
  • Notebook computers
  • Laptop computers
  • Personal computers
  • Digital cameras
  • Postage meters
  • Pen-based computers
  • Desktop computers