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Automation Risk Analysis

Will “Sales Representative” be Automated?

Historical Context: Oxford Study (2013)

Ranked #565 of 702. Estimated risk: 92.0%

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AI Exposure Risk

55%

“Sales Representative” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

25%

“Sales Representative” will almost certainly not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 25% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Insurance Sales Agents, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as an independent broker, or be employed by an insurance company.

Avg. Annual Salary $81,510
Avg. Hourly Wage $39.19
Available Jobs (US) 469,480
Job Title & Hierarchy Code (SOC) Insurance Sales Agents #41-3021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Insurance Sales Agents”

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Core Skills & Abilities

  • Explain necessary bookkeeping requirements for customer to implement and provide group insurance program.

  • Customize insurance programs to suit individual customers, often covering a variety of risks.

  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.

  • Contact underwriter and submit forms to obtain binder coverage.

  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.

  • Perform administrative tasks, such as maintaining records and handling policy renewals.

  • Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.

  • Install bookkeeping systems and resolve system problems.

  • Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.

  • Select company that offers type of coverage requested by client to underwrite policy.

  • Calculate premiums and establish payment method.

  • Develop marketing strategies to compete with other individuals or companies who sell insurance.

  • Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.

  • Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.

  • Confer with clients to obtain and provide information when claims are made on a policy.

  • Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.

  • Attend meetings, seminars, and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.

  • Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.

  • Plan and oversee incorporation of insurance program into bookkeeping system of company.

Technologies & Software

  • Applied Systems Vision
  • Terrace Consulting AgencyInsight
  • Salesforce Einstein AI
  • NaviSys Front Office
  • InStar Orion
  • Customer relationship management CRM software
  • Zoom
  • Drift (Conversational AI)
  • Tritech Financial Systems General Insurance Management System GIMS
  • Underwriting software
  • Gemini (Google)
  • LIDP Consulting Services The Administrator
  • Kimi (Moonshot AI)
  • North American Software Associates Eclipse
  • Allied Financial Software Act4Advisors
  • Infospectrum Quick Insure
  • Claude (Anthropic)
  • Adobe After Effects
  • Microsoft Office software
  • Insurance Technologies ForeSight Enterprise
  • Facebook
  • Meta Business AI
  • Benefits Technology Group SalesLogix
  • Tangle S Creations Your Insurance Office
  • Special Agent
  • Nova (Amazon)
  • Grok (xAI)
  • irs-aims MARS
  • Agency Software AgencyPro
  • CPU Tracker Software CPU Tracker
  • Insurance analysis software
  • Insurance Technology Consultants WOW
  • Agency Master
  • Insurance Systems WebWriter BackOffice
  • Gemini for Workspace
  • G2X Agility:Insurance
  • Microsoft PowerPoint
  • Llama (Meta)
  • Fiserv FSC Manager
  • Vulcan Solutions Vulcan Insurance
  • LinkedIn
  • Microsoft Dynamics
  • Allstar Software Systems Kofax
  • United Systems and Software Individual Life and Health Administration System
  • Spreadsheet software
  • GroupMe
  • YouTube
  • Microsoft Outlook
  • LogMeIn GoToMeeting
  • MI-Assistant MI Management System
  • Mistral (Mistral AI)
  • HubSpot AI
  • Clari AI
  • DORIS FILESERVERonline
  • Online Database Solutions Agent Intelligence
  • Agency management software
  • FINEOS Insure
  • Apple Final Cut Pro
  • AMS Services AMS 360
  • Microsoft Excel
  • DeepSeek
  • Scheduling software
  • Word processing software
  • QuickQuote QuickFile Agency Management System
  • GBS Agency Expert
  • Insurance Technologies Corporation InsurancePro
  • Skywire Software Policyware
  • E-Z Data SmartOffice
  • AMS Services AMS Sagitta
  • Cygnus Software IncomeMax
  • Microsoft Word
  • Insurance rating software
  • Microsoft Windows
  • Hoffman Computer Systems Amsoft
  • ChatGPT (OpenAI)
  • Qwen (Alibaba)
  • Applied Systems The Agency Manager
  • Web browser software
  • Results International Systems Artius Suite
  • Gong.io
  • Medical procedure coding software
  • Advantage Information Systems The Agency Advantage
  • Napkin AI
  • Healthcare common procedure coding system HCPCS
  • CoVirt VirtGate
  • Desktop computers
  • Notebook computers
  • Laser facsimile machines
  • Digital cameras
  • Pen-based computers
  • Laser printers
  • Postage meters
  • Personal computers
  • Laptop computers