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Automation Risk Analysis

Will “Sales Representative” be Automated?

Historical Context: Oxford Study (2013)

Ranked #565 of 702. Estimated risk: 92.0%

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AI Exposure Risk

55%

“Sales Representative” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

25%

“Sales Representative” will almost certainly not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 25% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Insurance Sales Agents, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as an independent broker, or be employed by an insurance company.

Avg. Annual Salary $81,510
Avg. Hourly Wage $39.19
Available Jobs (US) 469,480
Job Title & Hierarchy Code (SOC) Insurance Sales Agents #41-3021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Insurance Sales Agents”

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Core Skills & Abilities

  • Contact underwriter and submit forms to obtain binder coverage.

  • Confer with clients to obtain and provide information when claims are made on a policy.

  • Install bookkeeping systems and resolve system problems.

  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.

  • Select company that offers type of coverage requested by client to underwrite policy.

  • Calculate premiums and establish payment method.

  • Attend meetings, seminars, and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.

  • Plan and oversee incorporation of insurance program into bookkeeping system of company.

  • Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.

  • Perform administrative tasks, such as maintaining records and handling policy renewals.

  • Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.

  • Explain necessary bookkeeping requirements for customer to implement and provide group insurance program.

  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.

  • Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.

  • Customize insurance programs to suit individual customers, often covering a variety of risks.

  • Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.

  • Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.

  • Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.

  • Develop marketing strategies to compete with other individuals or companies who sell insurance.

Technologies & Software

  • GroupMe
  • Terrace Consulting AgencyInsight
  • Microsoft Dynamics
  • Facebook
  • G2X Agility:Insurance
  • Zoom
  • Special Agent
  • DORIS FILESERVERonline
  • Gemini for Workspace
  • Tritech Financial Systems General Insurance Management System GIMS
  • Meta Business AI
  • ChatGPT (OpenAI)
  • LIDP Consulting Services The Administrator
  • CPU Tracker Software CPU Tracker
  • Medical procedure coding software
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Spreadsheet software
  • AMS Services AMS 360
  • Qwen (Alibaba)
  • Salesforce Einstein AI
  • Vulcan Solutions Vulcan Insurance
  • HubSpot AI
  • Benefits Technology Group SalesLogix
  • Claude (Anthropic)
  • QuickQuote QuickFile Agency Management System
  • CoVirt VirtGate
  • Allied Financial Software Act4Advisors
  • Tangle S Creations Your Insurance Office
  • Applied Systems The Agency Manager
  • Word processing software
  • Insurance rating software
  • Gemini (Google)
  • Mistral (Mistral AI)
  • Healthcare common procedure coding system HCPCS
  • United Systems and Software Individual Life and Health Administration System
  • Allstar Software Systems Kofax
  • Microsoft Excel
  • Gong.io
  • Fiserv FSC Manager
  • GBS Agency Expert
  • NaviSys Front Office
  • Agency Master
  • Skywire Software Policyware
  • Hoffman Computer Systems Amsoft
  • Applied Systems Vision
  • DeepSeek
  • Microsoft Office software
  • irs-aims MARS
  • YouTube
  • AMS Services AMS Sagitta
  • InStar Orion
  • Customer relationship management CRM software
  • Agency management software
  • Agency Software AgencyPro
  • Grok (xAI)
  • Insurance Technologies ForeSight Enterprise
  • North American Software Associates Eclipse
  • Online Database Solutions Agent Intelligence
  • Insurance Systems WebWriter BackOffice
  • Llama (Meta)
  • Microsoft Word
  • Insurance Technologies Corporation InsurancePro
  • Advantage Information Systems The Agency Advantage
  • MI-Assistant MI Management System
  • Web browser software
  • Kimi (Moonshot AI)
  • Insurance Technology Consultants WOW
  • Insurance analysis software
  • Infospectrum Quick Insure
  • E-Z Data SmartOffice
  • LinkedIn
  • Results International Systems Artius Suite
  • Cygnus Software IncomeMax
  • Microsoft Windows
  • Nova (Amazon)
  • Apple Final Cut Pro
  • Scheduling software
  • Adobe After Effects
  • Clari AI
  • FINEOS Insure
  • Underwriting software
  • Drift (Conversational AI)
  • LogMeIn GoToMeeting
  • Napkin AI
  • Notebook computers
  • Laser facsimile machines
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  • Desktop computers
  • Digital cameras
  • Laptop computers
  • Postage meters
  • Personal computers
  • Laser printers