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Automation Risk Analysis

Will “Insurance Agent” be Automated?

Historical Context: Oxford Study (2013)

Ranked #565 of 702. Estimated risk: 92.0%

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AI Exposure Risk

55%

“Insurance Agent” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

25%

“Insurance Agent” will almost certainly not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 25% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Insurance Sales Agents, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as an independent broker, or be employed by an insurance company.

Avg. Annual Salary $81,510
Avg. Hourly Wage $39.19
Available Jobs (US) 469,480
Job Title & Hierarchy Code (SOC) Insurance Sales Agents #41-3021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Insurance Sales Agents”

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Core Skills & Abilities

  • Contact underwriter and submit forms to obtain binder coverage.

  • Plan and oversee incorporation of insurance program into bookkeeping system of company.

  • Calculate premiums and establish payment method.

  • Attend meetings, seminars, and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.

  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.

  • Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.

  • Select company that offers type of coverage requested by client to underwrite policy.

  • Perform administrative tasks, such as maintaining records and handling policy renewals.

  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.

  • Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.

  • Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.

  • Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.

  • Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.

  • Explain necessary bookkeeping requirements for customer to implement and provide group insurance program.

  • Customize insurance programs to suit individual customers, often covering a variety of risks.

  • Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.

  • Install bookkeeping systems and resolve system problems.

  • Confer with clients to obtain and provide information when claims are made on a policy.

  • Develop marketing strategies to compete with other individuals or companies who sell insurance.

Technologies & Software

  • Results International Systems Artius Suite
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  • AMS Services AMS Sagitta
  • InStar Orion
  • MI-Assistant MI Management System
  • YouTube
  • Applied Systems Vision
  • United Systems and Software Individual Life and Health Administration System
  • Advantage Information Systems The Agency Advantage
  • Allstar Software Systems Kofax
  • Gemini (Google)
  • Medical procedure coding software
  • HubSpot AI
  • Claude (Anthropic)
  • Microsoft Office software
  • Scheduling software
  • Microsoft Excel
  • Mistral (Mistral AI)
  • QuickQuote QuickFile Agency Management System
  • Agency management software
  • Llama (Meta)
  • Clari AI
  • irs-aims MARS
  • Terrace Consulting AgencyInsight
  • AMS Services AMS 360
  • Customer relationship management CRM software
  • Gong.io
  • Facebook
  • Microsoft Dynamics
  • Insurance Technologies Corporation InsurancePro
  • Insurance Technology Consultants WOW
  • DORIS FILESERVERonline
  • Web browser software
  • Infospectrum Quick Insure
  • Microsoft Outlook
  • Napkin AI
  • Cygnus Software IncomeMax
  • Microsoft PowerPoint
  • Agency Software AgencyPro
  • Zoom
  • GBS Agency Expert
  • Allied Financial Software Act4Advisors
  • Spreadsheet software
  • Fiserv FSC Manager
  • E-Z Data SmartOffice
  • Tangle S Creations Your Insurance Office
  • Word processing software
  • Special Agent
  • Online Database Solutions Agent Intelligence
  • FINEOS Insure
  • GroupMe
  • Qwen (Alibaba)
  • Healthcare common procedure coding system HCPCS
  • Insurance Systems WebWriter BackOffice
  • Skywire Software Policyware
  • G2X Agility:Insurance
  • Benefits Technology Group SalesLogix
  • Vulcan Solutions Vulcan Insurance
  • DeepSeek
  • Grok (xAI)
  • Nova (Amazon)
  • LogMeIn GoToMeeting
  • Kimi (Moonshot AI)
  • Underwriting software
  • LinkedIn
  • Drift (Conversational AI)
  • Tritech Financial Systems General Insurance Management System GIMS
  • Insurance analysis software
  • Gemini for Workspace
  • North American Software Associates Eclipse
  • Insurance rating software
  • CoVirt VirtGate
  • Agency Master
  • Meta Business AI
  • Microsoft Word
  • Salesforce Einstein AI
  • CPU Tracker Software CPU Tracker
  • Apple Final Cut Pro
  • Applied Systems The Agency Manager
  • LIDP Consulting Services The Administrator
  • Insurance Technologies ForeSight Enterprise
  • Adobe After Effects
  • Microsoft Windows
  • NaviSys Front Office
  • Pen-based computers
  • Laptop computers
  • Personal computers
  • Digital cameras
  • Postage meters
  • Laser facsimile machines
  • Notebook computers
  • Desktop computers
  • Laser printers