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Automation Risk Analysis

Will “Insurance Agent” be Automated?

Historical Context: Oxford Study (2013)

Ranked #565 of 702. Estimated risk: 92.0%

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AI Exposure Risk

55%

“Insurance Agent” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

25%

“Insurance Agent” will almost certainly not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 25% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Insurance Sales Agents, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as an independent broker, or be employed by an insurance company.

Avg. Annual Salary $81,510
Avg. Hourly Wage $39.19
Available Jobs (US) 469,480
Job Title & Hierarchy Code (SOC) Insurance Sales Agents #41-3021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Insurance Sales Agents”

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Core Skills & Abilities

  • Install bookkeeping systems and resolve system problems.

  • Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.

  • Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.

  • Calculate premiums and establish payment method.

  • Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.

  • Contact underwriter and submit forms to obtain binder coverage.

  • Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.

  • Attend meetings, seminars, and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.

  • Develop marketing strategies to compete with other individuals or companies who sell insurance.

  • Plan and oversee incorporation of insurance program into bookkeeping system of company.

  • Customize insurance programs to suit individual customers, often covering a variety of risks.

  • Confer with clients to obtain and provide information when claims are made on a policy.

  • Perform administrative tasks, such as maintaining records and handling policy renewals.

  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.

  • Select company that offers type of coverage requested by client to underwrite policy.

  • Explain necessary bookkeeping requirements for customer to implement and provide group insurance program.

  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.

  • Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.

  • Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.

Technologies & Software

  • Allstar Software Systems Kofax
  • Terrace Consulting AgencyInsight
  • Healthcare common procedure coding system HCPCS
  • Insurance Systems WebWriter BackOffice
  • Spreadsheet software
  • CoVirt VirtGate
  • Insurance analysis software
  • Online Database Solutions Agent Intelligence
  • Microsoft Dynamics
  • Infospectrum Quick Insure
  • AMS Services AMS Sagitta
  • Advantage Information Systems The Agency Advantage
  • Microsoft Office software
  • Drift (Conversational AI)
  • Hoffman Computer Systems Amsoft
  • Agency management software
  • Insurance rating software
  • Microsoft Word
  • Tangle S Creations Your Insurance Office
  • Microsoft Excel
  • United Systems and Software Individual Life and Health Administration System
  • Kimi (Moonshot AI)
  • CPU Tracker Software CPU Tracker
  • YouTube
  • Benefits Technology Group SalesLogix
  • Microsoft Windows
  • HubSpot AI
  • Mistral (Mistral AI)
  • Results International Systems Artius Suite
  • MI-Assistant MI Management System
  • LogMeIn GoToMeeting
  • Allied Financial Software Act4Advisors
  • Customer relationship management CRM software
  • irs-aims MARS
  • E-Z Data SmartOffice
  • Scheduling software
  • Meta Business AI
  • Applied Systems The Agency Manager
  • GBS Agency Expert
  • Grok (xAI)
  • Microsoft Outlook
  • Apple Final Cut Pro
  • InStar Orion
  • Qwen (Alibaba)
  • Fiserv FSC Manager
  • Web browser software
  • Insurance Technologies Corporation InsurancePro
  • Microsoft PowerPoint
  • Insurance Technologies ForeSight Enterprise
  • ChatGPT (OpenAI)
  • G2X Agility:Insurance
  • Facebook
  • Vulcan Solutions Vulcan Insurance
  • Insurance Technology Consultants WOW
  • Napkin AI
  • Zoom
  • LinkedIn
  • DORIS FILESERVERonline
  • NaviSys Front Office
  • Salesforce Einstein AI
  • AMS Services AMS 360
  • QuickQuote QuickFile Agency Management System
  • GroupMe
  • FINEOS Insure
  • Word processing software
  • Llama (Meta)
  • Agency Master
  • DeepSeek
  • Cygnus Software IncomeMax
  • Gong.io
  • Nova (Amazon)
  • Underwriting software
  • Gemini (Google)
  • Clari AI
  • Special Agent
  • Medical procedure coding software
  • Agency Software AgencyPro
  • Tritech Financial Systems General Insurance Management System GIMS
  • Applied Systems Vision
  • Skywire Software Policyware
  • Claude (Anthropic)
  • LIDP Consulting Services The Administrator
  • Gemini for Workspace
  • North American Software Associates Eclipse
  • Adobe After Effects
  • Personal computers
  • Postage meters
  • Pen-based computers
  • Notebook computers
  • Laser facsimile machines
  • Laptop computers
  • Digital cameras
  • Laser printers
  • Desktop computers