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Automation Risk Analysis

Will “Account Specialist” be Automated?

Historical Context: Oxford Study (2013)

Ranked #565 of 702. Estimated risk: 92.0%

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AI Exposure Risk

55%

“Account Specialist” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

25%

“Account Specialist” will almost certainly not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 25% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Insurance Sales Agents, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as an independent broker, or be employed by an insurance company.

Avg. Annual Salary $81,510
Avg. Hourly Wage $39.19
Available Jobs (US) 469,480
Job Title & Hierarchy Code (SOC) Insurance Sales Agents #41-3021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Insurance Sales Agents”

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Core Skills & Abilities

  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.

  • Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.

  • Attend meetings, seminars, and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.

  • Install bookkeeping systems and resolve system problems.

  • Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.

  • Contact underwriter and submit forms to obtain binder coverage.

  • Develop marketing strategies to compete with other individuals or companies who sell insurance.

  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.

  • Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.

  • Customize insurance programs to suit individual customers, often covering a variety of risks.

  • Perform administrative tasks, such as maintaining records and handling policy renewals.

  • Plan and oversee incorporation of insurance program into bookkeeping system of company.

  • Select company that offers type of coverage requested by client to underwrite policy.

  • Confer with clients to obtain and provide information when claims are made on a policy.

  • Explain necessary bookkeeping requirements for customer to implement and provide group insurance program.

  • Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.

  • Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.

  • Calculate premiums and establish payment method.

  • Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.

Technologies & Software

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  • Microsoft Excel
  • AMS Services AMS 360
  • LIDP Consulting Services The Administrator
  • Agency Software AgencyPro
  • Microsoft PowerPoint
  • CoVirt VirtGate
  • Zoom
  • Infospectrum Quick Insure
  • Terrace Consulting AgencyInsight
  • Medical procedure coding software
  • Clari AI
  • Llama (Meta)
  • ChatGPT (OpenAI)
  • LogMeIn GoToMeeting
  • Microsoft Dynamics
  • Napkin AI
  • Skywire Software Policyware
  • Apple Final Cut Pro
  • Word processing software
  • QuickQuote QuickFile Agency Management System
  • Advantage Information Systems The Agency Advantage
  • Gemini for Workspace
  • Agency Master
  • Insurance Technology Consultants WOW
  • Fiserv FSC Manager
  • Web browser software
  • DeepSeek
  • AMS Services AMS Sagitta
  • Tritech Financial Systems General Insurance Management System GIMS
  • Scheduling software
  • DORIS FILESERVERonline
  • Microsoft Office software
  • Customer relationship management CRM software
  • Qwen (Alibaba)
  • Facebook
  • Nova (Amazon)
  • Allstar Software Systems Kofax
  • LinkedIn
  • irs-aims MARS
  • Tangle S Creations Your Insurance Office
  • Grok (xAI)
  • Insurance Systems WebWriter BackOffice
  • Insurance Technologies ForeSight Enterprise
  • Underwriting software
  • Insurance Technologies Corporation InsurancePro
  • Cygnus Software IncomeMax
  • Insurance analysis software
  • Gemini (Google)
  • Mistral (Mistral AI)
  • United Systems and Software Individual Life and Health Administration System
  • Gong.io
  • Kimi (Moonshot AI)
  • Special Agent
  • GroupMe
  • E-Z Data SmartOffice
  • Applied Systems The Agency Manager
  • Meta Business AI
  • Claude (Anthropic)
  • CPU Tracker Software CPU Tracker
  • InStar Orion
  • Microsoft Outlook
  • NaviSys Front Office
  • YouTube
  • Results International Systems Artius Suite
  • Microsoft Windows
  • Applied Systems Vision
  • Benefits Technology Group SalesLogix
  • FINEOS Insure
  • Healthcare common procedure coding system HCPCS
  • Adobe After Effects
  • Insurance rating software
  • GBS Agency Expert
  • North American Software Associates Eclipse
  • Hoffman Computer Systems Amsoft
  • Vulcan Solutions Vulcan Insurance
  • Online Database Solutions Agent Intelligence
  • Allied Financial Software Act4Advisors
  • Salesforce Einstein AI
  • Agency management software
  • MI-Assistant MI Management System
  • Microsoft Word
  • G2X Agility:Insurance
  • Notebook computers
  • Digital cameras
  • Personal computers
  • Laser printers
  • Postage meters
  • Desktop computers
  • Pen-based computers
  • Laptop computers
  • Laser facsimile machines