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Automation Risk Analysis

Will “Sales Specialist” be Automated?

Historical Context: Oxford Study (2013)

Ranked #565 of 702. Estimated risk: 92.0%

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AI Exposure Risk

55%

“Sales Specialist” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

25%

“Sales Specialist” will almost certainly not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 25% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Insurance Sales Agents, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as an independent broker, or be employed by an insurance company.

Avg. Annual Salary $81,510
Avg. Hourly Wage $39.19
Available Jobs (US) 469,480
Job Title & Hierarchy Code (SOC) Insurance Sales Agents #41-3021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Insurance Sales Agents”

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Core Skills & Abilities

  • Develop marketing strategies to compete with other individuals or companies who sell insurance.

  • Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.

  • Explain necessary bookkeeping requirements for customer to implement and provide group insurance program.

  • Confer with clients to obtain and provide information when claims are made on a policy.

  • Perform administrative tasks, such as maintaining records and handling policy renewals.

  • Plan and oversee incorporation of insurance program into bookkeeping system of company.

  • Select company that offers type of coverage requested by client to underwrite policy.

  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.

  • Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.

  • Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.

  • Calculate premiums and establish payment method.

  • Install bookkeeping systems and resolve system problems.

  • Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.

  • Customize insurance programs to suit individual customers, often covering a variety of risks.

  • Contact underwriter and submit forms to obtain binder coverage.

  • Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.

  • Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.

  • Attend meetings, seminars, and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.

  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.

Technologies & Software

  • Tangle S Creations Your Insurance Office
  • Napkin AI
  • InStar Orion
  • Gong.io
  • Benefits Technology Group SalesLogix
  • AMS Services AMS Sagitta
  • Special Agent
  • Advantage Information Systems The Agency Advantage
  • Microsoft Excel
  • Web browser software
  • Kimi (Moonshot AI)
  • Insurance Technology Consultants WOW
  • FINEOS Insure
  • G2X Agility:Insurance
  • Terrace Consulting AgencyInsight
  • Insurance Systems WebWriter BackOffice
  • QuickQuote QuickFile Agency Management System
  • Allstar Software Systems Kofax
  • Hoffman Computer Systems Amsoft
  • Agency Master
  • Facebook
  • Agency management software
  • Microsoft PowerPoint
  • LogMeIn GoToMeeting
  • Salesforce Einstein AI
  • Applied Systems Vision
  • Meta Business AI
  • Microsoft Outlook
  • Cygnus Software IncomeMax
  • Grok (xAI)
  • Allied Financial Software Act4Advisors
  • Insurance analysis software
  • Adobe After Effects
  • Llama (Meta)
  • Microsoft Windows
  • Customer relationship management CRM software
  • E-Z Data SmartOffice
  • YouTube
  • Results International Systems Artius Suite
  • Qwen (Alibaba)
  • Skywire Software Policyware
  • Gemini for Workspace
  • North American Software Associates Eclipse
  • Spreadsheet software
  • Drift (Conversational AI)
  • Scheduling software
  • Medical procedure coding software
  • Underwriting software
  • Healthcare common procedure coding system HCPCS
  • CoVirt VirtGate
  • LinkedIn
  • Microsoft Word
  • Infospectrum Quick Insure
  • Claude (Anthropic)
  • NaviSys Front Office
  • Insurance Technologies Corporation InsurancePro
  • Microsoft Office software
  • Fiserv FSC Manager
  • Apple Final Cut Pro
  • United Systems and Software Individual Life and Health Administration System
  • DeepSeek
  • Clari AI
  • Online Database Solutions Agent Intelligence
  • CPU Tracker Software CPU Tracker
  • ChatGPT (OpenAI)
  • GroupMe
  • irs-aims MARS
  • Microsoft Dynamics
  • MI-Assistant MI Management System
  • Word processing software
  • Insurance rating software
  • Vulcan Solutions Vulcan Insurance
  • Tritech Financial Systems General Insurance Management System GIMS
  • HubSpot AI
  • Zoom
  • LIDP Consulting Services The Administrator
  • AMS Services AMS 360
  • Agency Software AgencyPro
  • Applied Systems The Agency Manager
  • Insurance Technologies ForeSight Enterprise
  • Nova (Amazon)
  • Mistral (Mistral AI)
  • Gemini (Google)
  • DORIS FILESERVERonline
  • GBS Agency Expert
  • Notebook computers
  • Personal computers
  • Pen-based computers
  • Laser facsimile machines
  • Postage meters
  • Laptop computers
  • Laser printers
  • Digital cameras
  • Desktop computers