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Automation Risk Analysis

Will “Sales Specialist” be Automated?

Historical Context: Oxford Study (2013)

Ranked #565 of 702. Estimated risk: 92.0%

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AI Exposure Risk

55%

“Sales Specialist” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

25%

“Sales Specialist” will almost certainly not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 25% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Insurance Sales Agents, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as an independent broker, or be employed by an insurance company.

Avg. Annual Salary $81,510
Avg. Hourly Wage $39.19
Available Jobs (US) 469,480
Job Title & Hierarchy Code (SOC) Insurance Sales Agents #41-3021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Insurance Sales Agents”

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Core Skills & Abilities

  • Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.

  • Develop marketing strategies to compete with other individuals or companies who sell insurance.

  • Attend meetings, seminars, and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.

  • Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.

  • Customize insurance programs to suit individual customers, often covering a variety of risks.

  • Plan and oversee incorporation of insurance program into bookkeeping system of company.

  • Select company that offers type of coverage requested by client to underwrite policy.

  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.

  • Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.

  • Contact underwriter and submit forms to obtain binder coverage.

  • Perform administrative tasks, such as maintaining records and handling policy renewals.

  • Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.

  • Calculate premiums and establish payment method.

  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.

  • Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.

  • Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.

  • Install bookkeeping systems and resolve system problems.

  • Confer with clients to obtain and provide information when claims are made on a policy.

  • Explain necessary bookkeeping requirements for customer to implement and provide group insurance program.

Technologies & Software

  • Insurance analysis software
  • Grok (xAI)
  • Microsoft Windows
  • LIDP Consulting Services The Administrator
  • CPU Tracker Software CPU Tracker
  • Mistral (Mistral AI)
  • Results International Systems Artius Suite
  • Word processing software
  • Insurance Systems WebWriter BackOffice
  • Insurance Technologies Corporation InsurancePro
  • Apple Final Cut Pro
  • Agency management software
  • DeepSeek
  • Gemini for Workspace
  • Spreadsheet software
  • Drift (Conversational AI)
  • Microsoft PowerPoint
  • Special Agent
  • Fiserv FSC Manager
  • Tangle S Creations Your Insurance Office
  • Infospectrum Quick Insure
  • NaviSys Front Office
  • Applied Systems Vision
  • GroupMe
  • Agency Master
  • Llama (Meta)
  • Meta Business AI
  • Healthcare common procedure coding system HCPCS
  • Qwen (Alibaba)
  • Medical procedure coding software
  • Web browser software
  • CoVirt VirtGate
  • North American Software Associates Eclipse
  • Napkin AI
  • LogMeIn GoToMeeting
  • E-Z Data SmartOffice
  • Facebook
  • YouTube
  • ChatGPT (OpenAI)
  • Agency Software AgencyPro
  • MI-Assistant MI Management System
  • InStar Orion
  • Microsoft Dynamics
  • QuickQuote QuickFile Agency Management System
  • AMS Services AMS Sagitta
  • Microsoft Excel
  • DORIS FILESERVERonline
  • Clari AI
  • Insurance Technology Consultants WOW
  • Underwriting software
  • Advantage Information Systems The Agency Advantage
  • Applied Systems The Agency Manager
  • Gemini (Google)
  • Insurance rating software
  • Allied Financial Software Act4Advisors
  • Nova (Amazon)
  • Skywire Software Policyware
  • Benefits Technology Group SalesLogix
  • Hoffman Computer Systems Amsoft
  • GBS Agency Expert
  • AMS Services AMS 360
  • United Systems and Software Individual Life and Health Administration System
  • Claude (Anthropic)
  • Kimi (Moonshot AI)
  • Tritech Financial Systems General Insurance Management System GIMS
  • HubSpot AI
  • Microsoft Office software
  • Cygnus Software IncomeMax
  • Customer relationship management CRM software
  • Zoom
  • Insurance Technologies ForeSight Enterprise
  • Salesforce Einstein AI
  • Scheduling software
  • Microsoft Word
  • G2X Agility:Insurance
  • irs-aims MARS
  • Adobe After Effects
  • FINEOS Insure
  • Microsoft Outlook
  • Allstar Software Systems Kofax
  • Online Database Solutions Agent Intelligence
  • LinkedIn
  • Terrace Consulting AgencyInsight
  • Gong.io
  • Vulcan Solutions Vulcan Insurance
  • Postage meters
  • Laptop computers
  • Laser printers
  • Notebook computers
  • Pen-based computers
  • Laser facsimile machines
  • Desktop computers
  • Personal computers
  • Digital cameras