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Automation Risk Analysis

Will “Sales Specialist” be Automated?

Historical Context: Oxford Study (2013)

Ranked #565 of 702. Estimated risk: 92.0%

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AI Exposure Risk

55%

“Sales Specialist” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

25%

“Sales Specialist” will almost certainly not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 25% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Insurance Sales Agents, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as an independent broker, or be employed by an insurance company.

Avg. Annual Salary $81,510
Avg. Hourly Wage $39.19
Available Jobs (US) 469,480
Job Title & Hierarchy Code (SOC) Insurance Sales Agents #41-3021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Insurance Sales Agents”

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Core Skills & Abilities

  • Attend meetings, seminars, and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.

  • Perform administrative tasks, such as maintaining records and handling policy renewals.

  • Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.

  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.

  • Customize insurance programs to suit individual customers, often covering a variety of risks.

  • Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.

  • Install bookkeeping systems and resolve system problems.

  • Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.

  • Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.

  • Select company that offers type of coverage requested by client to underwrite policy.

  • Plan and oversee incorporation of insurance program into bookkeeping system of company.

  • Contact underwriter and submit forms to obtain binder coverage.

  • Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.

  • Confer with clients to obtain and provide information when claims are made on a policy.

  • Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.

  • Explain necessary bookkeeping requirements for customer to implement and provide group insurance program.

  • Develop marketing strategies to compete with other individuals or companies who sell insurance.

  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.

  • Calculate premiums and establish payment method.

Technologies & Software

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  • Spreadsheet software
  • Drift (Conversational AI)
  • Gemini (Google)
  • Insurance analysis software
  • Customer relationship management CRM software
  • LIDP Consulting Services The Administrator
  • Vulcan Solutions Vulcan Insurance
  • Microsoft Office software
  • Hoffman Computer Systems Amsoft
  • Tangle S Creations Your Insurance Office
  • Microsoft Windows
  • Special Agent
  • Web browser software
  • AMS Services AMS 360
  • QuickQuote QuickFile Agency Management System
  • Advantage Information Systems The Agency Advantage
  • AMS Services AMS Sagitta
  • Agency Master
  • DORIS FILESERVERonline
  • E-Z Data SmartOffice
  • Benefits Technology Group SalesLogix
  • Insurance rating software
  • LinkedIn
  • Tritech Financial Systems General Insurance Management System GIMS
  • Nova (Amazon)
  • Medical procedure coding software
  • ChatGPT (OpenAI)
  • G2X Agility:Insurance
  • InStar Orion
  • Napkin AI
  • DeepSeek
  • Insurance Systems WebWriter BackOffice
  • Allied Financial Software Act4Advisors
  • Adobe After Effects
  • Fiserv FSC Manager
  • Mistral (Mistral AI)
  • Infospectrum Quick Insure
  • GroupMe
  • HubSpot AI
  • LogMeIn GoToMeeting
  • Healthcare common procedure coding system HCPCS
  • Microsoft Excel
  • Insurance Technologies ForeSight Enterprise
  • NaviSys Front Office
  • FINEOS Insure
  • Allstar Software Systems Kofax
  • Facebook
  • Salesforce Einstein AI
  • Gong.io
  • North American Software Associates Eclipse
  • Skywire Software Policyware
  • Applied Systems The Agency Manager
  • GBS Agency Expert
  • Zoom
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  • Qwen (Alibaba)
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  • Microsoft Word
  • CoVirt VirtGate
  • Clari AI
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  • irs-aims MARS
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  • Word processing software
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  • Microsoft PowerPoint
  • Microsoft Outlook
  • United Systems and Software Individual Life and Health Administration System
  • Microsoft Dynamics
  • Applied Systems Vision
  • Scheduling software
  • Agency management software
  • Insurance Technology Consultants WOW
  • Online Database Solutions Agent Intelligence
  • Pen-based computers
  • Notebook computers
  • Laser facsimile machines
  • Desktop computers
  • Personal computers
  • Postage meters
  • Laser printers
  • Digital cameras
  • Laptop computers