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Automation Risk Analysis

Will “Insurance Salesperson” be Automated?

Historical Context: Oxford Study (2013)

Ranked #565 of 702. Estimated risk: 92.0%

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AI Exposure Risk

55%

“Insurance Salesperson” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

25%

“Insurance Salesperson” will almost certainly not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 25% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Insurance Sales Agents, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as an independent broker, or be employed by an insurance company.

Avg. Annual Salary $81,510
Avg. Hourly Wage $39.19
Available Jobs (US) 469,480
Job Title & Hierarchy Code (SOC) Insurance Sales Agents #41-3021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Insurance Sales Agents”

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Core Skills & Abilities

  • Contact underwriter and submit forms to obtain binder coverage.

  • Attend meetings, seminars, and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.

  • Confer with clients to obtain and provide information when claims are made on a policy.

  • Develop marketing strategies to compete with other individuals or companies who sell insurance.

  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.

  • Explain necessary bookkeeping requirements for customer to implement and provide group insurance program.

  • Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.

  • Customize insurance programs to suit individual customers, often covering a variety of risks.

  • Perform administrative tasks, such as maintaining records and handling policy renewals.

  • Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.

  • Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.

  • Select company that offers type of coverage requested by client to underwrite policy.

  • Plan and oversee incorporation of insurance program into bookkeeping system of company.

  • Install bookkeeping systems and resolve system problems.

  • Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.

  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.

  • Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.

  • Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.

  • Calculate premiums and establish payment method.

Technologies & Software

  • QuickQuote QuickFile Agency Management System
  • Infospectrum Quick Insure
  • Meta Business AI
  • Llama (Meta)
  • Word processing software
  • Allied Financial Software Act4Advisors
  • Gemini (Google)
  • Apple Final Cut Pro
  • Healthcare common procedure coding system HCPCS
  • Insurance rating software
  • Tangle S Creations Your Insurance Office
  • HubSpot AI
  • NaviSys Front Office
  • LIDP Consulting Services The Administrator
  • Kimi (Moonshot AI)
  • Hoffman Computer Systems Amsoft
  • Allstar Software Systems Kofax
  • Salesforce Einstein AI
  • Tritech Financial Systems General Insurance Management System GIMS
  • InStar Orion
  • Online Database Solutions Agent Intelligence
  • North American Software Associates Eclipse
  • LogMeIn GoToMeeting
  • Insurance analysis software
  • Vulcan Solutions Vulcan Insurance
  • Microsoft Excel
  • Applied Systems The Agency Manager
  • Microsoft PowerPoint
  • AMS Services AMS 360
  • Skywire Software Policyware
  • Insurance Technologies Corporation InsurancePro
  • E-Z Data SmartOffice
  • Agency management software
  • Insurance Systems WebWriter BackOffice
  • Microsoft Outlook
  • Special Agent
  • AMS Services AMS Sagitta
  • Gemini for Workspace
  • Microsoft Dynamics
  • Insurance Technologies ForeSight Enterprise
  • Zoom
  • Grok (xAI)
  • Microsoft Windows
  • YouTube
  • Facebook
  • G2X Agility:Insurance
  • Napkin AI
  • DeepSeek
  • Scheduling software
  • Terrace Consulting AgencyInsight
  • Benefits Technology Group SalesLogix
  • Microsoft Word
  • CoVirt VirtGate
  • Qwen (Alibaba)
  • FINEOS Insure
  • Web browser software
  • Customer relationship management CRM software
  • Advantage Information Systems The Agency Advantage
  • Agency Master
  • Underwriting software
  • United Systems and Software Individual Life and Health Administration System
  • GBS Agency Expert
  • GroupMe
  • Agency Software AgencyPro
  • Adobe After Effects
  • Applied Systems Vision
  • DORIS FILESERVERonline
  • Cygnus Software IncomeMax
  • Medical procedure coding software
  • LinkedIn
  • irs-aims MARS
  • Results International Systems Artius Suite
  • Nova (Amazon)
  • Gong.io
  • CPU Tracker Software CPU Tracker
  • MI-Assistant MI Management System
  • Insurance Technology Consultants WOW
  • Drift (Conversational AI)
  • Microsoft Office software
  • Fiserv FSC Manager
  • Clari AI
  • ChatGPT (OpenAI)
  • Claude (Anthropic)
  • Spreadsheet software
  • Mistral (Mistral AI)
  • Personal computers
  • Postage meters
  • Desktop computers
  • Pen-based computers
  • Laptop computers
  • Notebook computers
  • Digital cameras
  • Laser printers
  • Laser facsimile machines