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Automation Risk Analysis

Will “Insurance Salesperson” be Automated?

Historical Context: Oxford Study (2013)

Ranked #565 of 702. Estimated risk: 92.0%

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AI Exposure Risk

55%

“Insurance Salesperson” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

25%

“Insurance Salesperson” will almost certainly not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 25% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Insurance Sales Agents, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as an independent broker, or be employed by an insurance company.

Avg. Annual Salary $81,510
Avg. Hourly Wage $39.19
Available Jobs (US) 469,480
Job Title & Hierarchy Code (SOC) Insurance Sales Agents #41-3021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Insurance Sales Agents”

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Core Skills & Abilities

  • Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.

  • Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.

  • Calculate premiums and establish payment method.

  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.

  • Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.

  • Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.

  • Confer with clients to obtain and provide information when claims are made on a policy.

  • Explain necessary bookkeeping requirements for customer to implement and provide group insurance program.

  • Plan and oversee incorporation of insurance program into bookkeeping system of company.

  • Contact underwriter and submit forms to obtain binder coverage.

  • Install bookkeeping systems and resolve system problems.

  • Customize insurance programs to suit individual customers, often covering a variety of risks.

  • Select company that offers type of coverage requested by client to underwrite policy.

  • Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.

  • Perform administrative tasks, such as maintaining records and handling policy renewals.

  • Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.

  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.

  • Develop marketing strategies to compete with other individuals or companies who sell insurance.

  • Attend meetings, seminars, and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.

Technologies & Software

  • YouTube
  • Clari AI
  • Qwen (Alibaba)
  • Terrace Consulting AgencyInsight
  • Cygnus Software IncomeMax
  • Healthcare common procedure coding system HCPCS
  • Applied Systems Vision
  • LinkedIn
  • Gemini (Google)
  • InStar Orion
  • Results International Systems Artius Suite
  • Underwriting software
  • Grok (xAI)
  • Zoom
  • Spreadsheet software
  • ChatGPT (OpenAI)
  • Salesforce Einstein AI
  • Microsoft PowerPoint
  • Skywire Software Policyware
  • Insurance analysis software
  • HubSpot AI
  • GroupMe
  • MI-Assistant MI Management System
  • Infospectrum Quick Insure
  • Napkin AI
  • Agency Master
  • Facebook
  • Adobe After Effects
  • Microsoft Excel
  • irs-aims MARS
  • Microsoft Dynamics
  • Online Database Solutions Agent Intelligence
  • Gong.io
  • Allstar Software Systems Kofax
  • E-Z Data SmartOffice
  • Apple Final Cut Pro
  • Agency management software
  • FINEOS Insure
  • Fiserv FSC Manager
  • Meta Business AI
  • Microsoft Outlook
  • Benefits Technology Group SalesLogix
  • CoVirt VirtGate
  • Agency Software AgencyPro
  • Microsoft Office software
  • Llama (Meta)
  • Insurance Technologies ForeSight Enterprise
  • Mistral (Mistral AI)
  • Insurance rating software
  • DeepSeek
  • Microsoft Word
  • Microsoft Windows
  • Claude (Anthropic)
  • AMS Services AMS 360
  • Insurance Technology Consultants WOW
  • DORIS FILESERVERonline
  • United Systems and Software Individual Life and Health Administration System
  • LogMeIn GoToMeeting
  • Insurance Systems WebWriter BackOffice
  • Customer relationship management CRM software
  • Insurance Technologies Corporation InsurancePro
  • North American Software Associates Eclipse
  • Special Agent
  • Tritech Financial Systems General Insurance Management System GIMS
  • AMS Services AMS Sagitta
  • Applied Systems The Agency Manager
  • Word processing software
  • QuickQuote QuickFile Agency Management System
  • Gemini for Workspace
  • Kimi (Moonshot AI)
  • Nova (Amazon)
  • Allied Financial Software Act4Advisors
  • Web browser software
  • Scheduling software
  • Advantage Information Systems The Agency Advantage
  • LIDP Consulting Services The Administrator
  • Tangle S Creations Your Insurance Office
  • Drift (Conversational AI)
  • NaviSys Front Office
  • Vulcan Solutions Vulcan Insurance
  • CPU Tracker Software CPU Tracker
  • Hoffman Computer Systems Amsoft
  • G2X Agility:Insurance
  • GBS Agency Expert
  • Medical procedure coding software
  • Postage meters
  • Desktop computers
  • Laser printers
  • Pen-based computers
  • Laser facsimile machines
  • Notebook computers
  • Digital cameras
  • Personal computers
  • Laptop computers