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Automation Risk Analysis

Will “Insurance Salesperson” be Automated?

Historical Context: Oxford Study (2013)

Ranked #565 of 702. Estimated risk: 92.0%

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AI Exposure Risk

55%

“Insurance Salesperson” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

25%

“Insurance Salesperson” will almost certainly not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 25% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Insurance Sales Agents, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as an independent broker, or be employed by an insurance company.

Avg. Annual Salary $81,510
Avg. Hourly Wage $39.19
Available Jobs (US) 469,480
Job Title & Hierarchy Code (SOC) Insurance Sales Agents #41-3021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Insurance Sales Agents”

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Core Skills & Abilities

  • Calculate premiums and establish payment method.

  • Install bookkeeping systems and resolve system problems.

  • Confer with clients to obtain and provide information when claims are made on a policy.

  • Attend meetings, seminars, and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.

  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.

  • Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.

  • Develop marketing strategies to compete with other individuals or companies who sell insurance.

  • Select company that offers type of coverage requested by client to underwrite policy.

  • Perform administrative tasks, such as maintaining records and handling policy renewals.

  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.

  • Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.

  • Explain necessary bookkeeping requirements for customer to implement and provide group insurance program.

  • Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.

  • Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.

  • Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.

  • Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.

  • Plan and oversee incorporation of insurance program into bookkeeping system of company.

  • Customize insurance programs to suit individual customers, often covering a variety of risks.

  • Contact underwriter and submit forms to obtain binder coverage.

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  • E-Z Data SmartOffice
  • Drift (Conversational AI)
  • Claude (Anthropic)
  • Applied Systems Vision
  • Insurance Systems WebWriter BackOffice
  • Insurance analysis software
  • Skywire Software Policyware
  • Facebook
  • Vulcan Solutions Vulcan Insurance
  • Gemini for Workspace
  • Benefits Technology Group SalesLogix
  • Insurance Technology Consultants WOW
  • Nova (Amazon)
  • LogMeIn GoToMeeting
  • InStar Orion
  • Underwriting software
  • Word processing software
  • Terrace Consulting AgencyInsight
  • North American Software Associates Eclipse
  • Agency Master
  • Scheduling software
  • LinkedIn
  • Llama (Meta)
  • DeepSeek
  • Cygnus Software IncomeMax
  • Infospectrum Quick Insure
  • CoVirt VirtGate
  • Adobe After Effects
  • Customer relationship management CRM software
  • Tritech Financial Systems General Insurance Management System GIMS
  • Microsoft Outlook
  • Agency Software AgencyPro
  • Insurance rating software
  • Results International Systems Artius Suite
  • Mistral (Mistral AI)
  • irs-aims MARS
  • Meta Business AI
  • Insurance Technologies Corporation InsurancePro
  • Tangle S Creations Your Insurance Office
  • United Systems and Software Individual Life and Health Administration System
  • FINEOS Insure
  • CPU Tracker Software CPU Tracker
  • Zoom
  • Gemini (Google)
  • AMS Services AMS Sagitta
  • Grok (xAI)
  • MI-Assistant MI Management System
  • Advantage Information Systems The Agency Advantage
  • Clari AI
  • Insurance Technologies ForeSight Enterprise
  • Salesforce Einstein AI
  • Hoffman Computer Systems Amsoft
  • Online Database Solutions Agent Intelligence
  • G2X Agility:Insurance
  • Spreadsheet software
  • Microsoft Word
  • Allied Financial Software Act4Advisors
  • Medical procedure coding software
  • Qwen (Alibaba)
  • DORIS FILESERVERonline
  • ChatGPT (OpenAI)
  • Microsoft Office software
  • Allstar Software Systems Kofax
  • Microsoft Excel
  • Kimi (Moonshot AI)
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  • HubSpot AI
  • Fiserv FSC Manager
  • Gong.io
  • Napkin AI
  • Agency management software
  • Microsoft Windows
  • YouTube
  • Applied Systems The Agency Manager
  • Postage meters
  • Laptop computers
  • Desktop computers
  • Personal computers
  • Laser printers
  • Digital cameras
  • Notebook computers
  • Laser facsimile machines
  • Pen-based computers