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Automation Risk Analysis

Will “Insurance Salesperson” be Automated?

Historical Context: Oxford Study (2013)

Ranked #565 of 702. Estimated risk: 92.0%

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AI Exposure Risk

55%

“Insurance Salesperson” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

25%

“Insurance Salesperson” will almost certainly not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 25% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Insurance Sales Agents, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as an independent broker, or be employed by an insurance company.

Avg. Annual Salary $81,510
Avg. Hourly Wage $39.19
Available Jobs (US) 469,480
Job Title & Hierarchy Code (SOC) Insurance Sales Agents #41-3021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Insurance Sales Agents”

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Core Skills & Abilities

  • Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.

  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.

  • Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.

  • Explain necessary bookkeeping requirements for customer to implement and provide group insurance program.

  • Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.

  • Attend meetings, seminars, and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.

  • Confer with clients to obtain and provide information when claims are made on a policy.

  • Develop marketing strategies to compete with other individuals or companies who sell insurance.

  • Select company that offers type of coverage requested by client to underwrite policy.

  • Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.

  • Contact underwriter and submit forms to obtain binder coverage.

  • Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.

  • Plan and oversee incorporation of insurance program into bookkeeping system of company.

  • Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.

  • Calculate premiums and establish payment method.

  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.

  • Install bookkeeping systems and resolve system problems.

  • Customize insurance programs to suit individual customers, often covering a variety of risks.

  • Perform administrative tasks, such as maintaining records and handling policy renewals.

Technologies & Software

  • ChatGPT (OpenAI)
  • Gemini (Google)
  • Applied Systems Vision
  • North American Software Associates Eclipse
  • Llama (Meta)
  • Clari AI
  • NaviSys Front Office
  • Mistral (Mistral AI)
  • Terrace Consulting AgencyInsight
  • Microsoft Excel
  • Results International Systems Artius Suite
  • Microsoft Word
  • G2X Agility:Insurance
  • Insurance Technology Consultants WOW
  • Applied Systems The Agency Manager
  • Napkin AI
  • Special Agent
  • LIDP Consulting Services The Administrator
  • United Systems and Software Individual Life and Health Administration System
  • Microsoft Office software
  • LinkedIn
  • E-Z Data SmartOffice
  • Insurance Technologies Corporation InsurancePro
  • Tangle S Creations Your Insurance Office
  • irs-aims MARS
  • Healthcare common procedure coding system HCPCS
  • Apple Final Cut Pro
  • Fiserv FSC Manager
  • AMS Services AMS 360
  • Insurance Systems WebWriter BackOffice
  • Customer relationship management CRM software
  • YouTube
  • Allstar Software Systems Kofax
  • HubSpot AI
  • Facebook
  • Insurance rating software
  • Word processing software
  • Infospectrum Quick Insure
  • Medical procedure coding software
  • Insurance Technologies ForeSight Enterprise
  • Agency Master
  • Qwen (Alibaba)
  • Advantage Information Systems The Agency Advantage
  • MI-Assistant MI Management System
  • AMS Services AMS Sagitta
  • Vulcan Solutions Vulcan Insurance
  • Gong.io
  • Kimi (Moonshot AI)
  • Meta Business AI
  • InStar Orion
  • Agency Software AgencyPro
  • DeepSeek
  • Benefits Technology Group SalesLogix
  • Online Database Solutions Agent Intelligence
  • CoVirt VirtGate
  • Drift (Conversational AI)
  • Microsoft Windows
  • Gemini for Workspace
  • LogMeIn GoToMeeting
  • Tritech Financial Systems General Insurance Management System GIMS
  • Skywire Software Policyware
  • Microsoft Dynamics
  • Allied Financial Software Act4Advisors
  • Insurance analysis software
  • Spreadsheet software
  • Agency management software
  • Scheduling software
  • Hoffman Computer Systems Amsoft
  • Cygnus Software IncomeMax
  • CPU Tracker Software CPU Tracker
  • DORIS FILESERVERonline
  • Microsoft PowerPoint
  • Adobe After Effects
  • Underwriting software
  • Salesforce Einstein AI
  • Nova (Amazon)
  • FINEOS Insure
  • Web browser software
  • Microsoft Outlook
  • Grok (xAI)
  • Zoom
  • QuickQuote QuickFile Agency Management System
  • GBS Agency Expert
  • GroupMe
  • Claude (Anthropic)
  • Pen-based computers
  • Postage meters
  • Personal computers
  • Laptop computers
  • Desktop computers
  • Laser facsimile machines
  • Digital cameras
  • Laser printers
  • Notebook computers