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Automation Risk Analysis

Will “Insurance Sales Representative (Insurance Sales Rep)” be Automated?

Historical Context: Oxford Study (2013)

Ranked #565 of 702. Estimated risk: 92.0%

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AI Exposure Risk

55%

“Insurance Sales Representative (Insurance Sales Rep)” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

25%

“Insurance Sales Representative (Insurance Sales Rep)” will almost certainly not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 25% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Insurance Sales Agents, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as an independent broker, or be employed by an insurance company.

Avg. Annual Salary $81,510
Avg. Hourly Wage $39.19
Available Jobs (US) 469,480
Job Title & Hierarchy Code (SOC) Insurance Sales Agents #41-3021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Insurance Sales Agents”

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Core Skills & Abilities

  • Customize insurance programs to suit individual customers, often covering a variety of risks.

  • Develop marketing strategies to compete with other individuals or companies who sell insurance.

  • Install bookkeeping systems and resolve system problems.

  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.

  • Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.

  • Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.

  • Contact underwriter and submit forms to obtain binder coverage.

  • Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.

  • Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.

  • Attend meetings, seminars, and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.

  • Explain necessary bookkeeping requirements for customer to implement and provide group insurance program.

  • Calculate premiums and establish payment method.

  • Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.

  • Select company that offers type of coverage requested by client to underwrite policy.

  • Confer with clients to obtain and provide information when claims are made on a policy.

  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.

  • Perform administrative tasks, such as maintaining records and handling policy renewals.

  • Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.

  • Plan and oversee incorporation of insurance program into bookkeeping system of company.

Technologies & Software

  • LinkedIn
  • Underwriting software
  • Online Database Solutions Agent Intelligence
  • Scheduling software
  • ChatGPT (OpenAI)
  • AMS Services AMS Sagitta
  • Meta Business AI
  • Agency management software
  • Salesforce Einstein AI
  • Special Agent
  • NaviSys Front Office
  • Insurance analysis software
  • Medical procedure coding software
  • Zoom
  • Applied Systems The Agency Manager
  • Microsoft Windows
  • Gong.io
  • Insurance Technologies ForeSight Enterprise
  • InStar Orion
  • Microsoft Excel
  • Claude (Anthropic)
  • Insurance Technology Consultants WOW
  • Llama (Meta)
  • Microsoft Office software
  • North American Software Associates Eclipse
  • Agency Master
  • YouTube
  • Clari AI
  • Grok (xAI)
  • MI-Assistant MI Management System
  • FINEOS Insure
  • United Systems and Software Individual Life and Health Administration System
  • CPU Tracker Software CPU Tracker
  • Microsoft Outlook
  • Vulcan Solutions Vulcan Insurance
  • Microsoft Dynamics
  • Insurance Technologies Corporation InsurancePro
  • Spreadsheet software
  • Allstar Software Systems Kofax
  • Nova (Amazon)
  • Napkin AI
  • Benefits Technology Group SalesLogix
  • Facebook
  • Microsoft PowerPoint
  • DORIS FILESERVERonline
  • Web browser software
  • LogMeIn GoToMeeting
  • Results International Systems Artius Suite
  • Mistral (Mistral AI)
  • Hoffman Computer Systems Amsoft
  • Advantage Information Systems The Agency Advantage
  • irs-aims MARS
  • GroupMe
  • Fiserv FSC Manager
  • Word processing software
  • Gemini for Workspace
  • Kimi (Moonshot AI)
  • Microsoft Word
  • Infospectrum Quick Insure
  • Skywire Software Policyware
  • Qwen (Alibaba)
  • Gemini (Google)
  • Adobe After Effects
  • HubSpot AI
  • Healthcare common procedure coding system HCPCS
  • Drift (Conversational AI)
  • QuickQuote QuickFile Agency Management System
  • E-Z Data SmartOffice
  • Insurance rating software
  • Agency Software AgencyPro
  • GBS Agency Expert
  • LIDP Consulting Services The Administrator
  • CoVirt VirtGate
  • Cygnus Software IncomeMax
  • Allied Financial Software Act4Advisors
  • Tritech Financial Systems General Insurance Management System GIMS
  • G2X Agility:Insurance
  • Insurance Systems WebWriter BackOffice
  • AMS Services AMS 360
  • Apple Final Cut Pro
  • DeepSeek
  • Applied Systems Vision
  • Customer relationship management CRM software
  • Terrace Consulting AgencyInsight
  • Tangle S Creations Your Insurance Office
  • Notebook computers
  • Pen-based computers
  • Laser facsimile machines
  • Postage meters
  • Desktop computers
  • Laser printers
  • Laptop computers
  • Personal computers
  • Digital cameras