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Automation Risk Analysis

Will “Sales Agent” be Automated?

Historical Context: Oxford Study (2013)

Ranked #565 of 702. Estimated risk: 92.0%

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AI Exposure Risk

55%

“Sales Agent” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

25%

“Sales Agent” will almost certainly not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 25% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Insurance Sales Agents, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as an independent broker, or be employed by an insurance company.

Avg. Annual Salary $81,510
Avg. Hourly Wage $39.19
Available Jobs (US) 469,480
Job Title & Hierarchy Code (SOC) Insurance Sales Agents #41-3021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Insurance Sales Agents”

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Core Skills & Abilities

  • Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.

  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.

  • Customize insurance programs to suit individual customers, often covering a variety of risks.

  • Contact underwriter and submit forms to obtain binder coverage.

  • Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.

  • Explain necessary bookkeeping requirements for customer to implement and provide group insurance program.

  • Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.

  • Confer with clients to obtain and provide information when claims are made on a policy.

  • Select company that offers type of coverage requested by client to underwrite policy.

  • Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.

  • Attend meetings, seminars, and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.

  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.

  • Develop marketing strategies to compete with other individuals or companies who sell insurance.

  • Install bookkeeping systems and resolve system problems.

  • Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.

  • Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.

  • Calculate premiums and establish payment method.

  • Perform administrative tasks, such as maintaining records and handling policy renewals.

  • Plan and oversee incorporation of insurance program into bookkeeping system of company.

Technologies & Software

  • Claude (Anthropic)
  • Nova (Amazon)
  • MI-Assistant MI Management System
  • Tangle S Creations Your Insurance Office
  • E-Z Data SmartOffice
  • Microsoft Word
  • Vulcan Solutions Vulcan Insurance
  • United Systems and Software Individual Life and Health Administration System
  • Salesforce Einstein AI
  • Insurance Technologies ForeSight Enterprise
  • Facebook
  • North American Software Associates Eclipse
  • Agency Master
  • Insurance Systems WebWriter BackOffice
  • Qwen (Alibaba)
  • Web browser software
  • Healthcare common procedure coding system HCPCS
  • Applied Systems The Agency Manager
  • Spreadsheet software
  • Drift (Conversational AI)
  • Microsoft Outlook
  • GBS Agency Expert
  • Word processing software
  • Zoom
  • Advantage Information Systems The Agency Advantage
  • Customer relationship management CRM software
  • AMS Services AMS Sagitta
  • Gong.io
  • Fiserv FSC Manager
  • Agency management software
  • CPU Tracker Software CPU Tracker
  • Medical procedure coding software
  • Cygnus Software IncomeMax
  • Microsoft PowerPoint
  • Tritech Financial Systems General Insurance Management System GIMS
  • LIDP Consulting Services The Administrator
  • Hoffman Computer Systems Amsoft
  • FINEOS Insure
  • Gemini (Google)
  • Insurance rating software
  • Llama (Meta)
  • YouTube
  • Apple Final Cut Pro
  • Underwriting software
  • Clari AI
  • Insurance Technologies Corporation InsurancePro
  • LinkedIn
  • Meta Business AI
  • Adobe After Effects
  • Skywire Software Policyware
  • Benefits Technology Group SalesLogix
  • Online Database Solutions Agent Intelligence
  • DeepSeek
  • Napkin AI
  • AMS Services AMS 360
  • Insurance analysis software
  • irs-aims MARS
  • Gemini for Workspace
  • CoVirt VirtGate
  • Microsoft Excel
  • Agency Software AgencyPro
  • HubSpot AI
  • Results International Systems Artius Suite
  • Infospectrum Quick Insure
  • DORIS FILESERVERonline
  • Mistral (Mistral AI)
  • Grok (xAI)
  • G2X Agility:Insurance
  • Microsoft Windows
  • Microsoft Dynamics
  • Kimi (Moonshot AI)
  • LogMeIn GoToMeeting
  • Scheduling software
  • QuickQuote QuickFile Agency Management System
  • GroupMe
  • NaviSys Front Office
  • ChatGPT (OpenAI)
  • Terrace Consulting AgencyInsight
  • Allstar Software Systems Kofax
  • Insurance Technology Consultants WOW
  • InStar Orion
  • Special Agent
  • Microsoft Office software
  • Allied Financial Software Act4Advisors
  • Applied Systems Vision
  • Laser facsimile machines
  • Laser printers
  • Desktop computers
  • Notebook computers
  • Pen-based computers
  • Digital cameras
  • Postage meters
  • Laptop computers
  • Personal computers