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Automation Risk Analysis

Will “Sales Agent” be Automated?

Historical Context: Oxford Study (2013)

Ranked #565 of 702. Estimated risk: 92.0%

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AI Exposure Risk

55%

“Sales Agent” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

25%

“Sales Agent” will almost certainly not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 25% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Insurance Sales Agents, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as an independent broker, or be employed by an insurance company.

Avg. Annual Salary $81,510
Avg. Hourly Wage $39.19
Available Jobs (US) 469,480
Job Title & Hierarchy Code (SOC) Insurance Sales Agents #41-3021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Insurance Sales Agents”

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Core Skills & Abilities

  • Calculate premiums and establish payment method.

  • Plan and oversee incorporation of insurance program into bookkeeping system of company.

  • Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.

  • Customize insurance programs to suit individual customers, often covering a variety of risks.

  • Explain necessary bookkeeping requirements for customer to implement and provide group insurance program.

  • Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.

  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.

  • Perform administrative tasks, such as maintaining records and handling policy renewals.

  • Confer with clients to obtain and provide information when claims are made on a policy.

  • Attend meetings, seminars, and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.

  • Select company that offers type of coverage requested by client to underwrite policy.

  • Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.

  • Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.

  • Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.

  • Contact underwriter and submit forms to obtain binder coverage.

  • Develop marketing strategies to compete with other individuals or companies who sell insurance.

  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.

  • Install bookkeeping systems and resolve system problems.

  • Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.

Technologies & Software

  • Mistral (Mistral AI)
  • Meta Business AI
  • Qwen (Alibaba)
  • United Systems and Software Individual Life and Health Administration System
  • Agency Master
  • GBS Agency Expert
  • CoVirt VirtGate
  • DORIS FILESERVERonline
  • G2X Agility:Insurance
  • E-Z Data SmartOffice
  • Clari AI
  • Gemini (Google)
  • Gong.io
  • Customer relationship management CRM software
  • AMS Services AMS Sagitta
  • Insurance Technologies Corporation InsurancePro
  • Insurance analysis software
  • QuickQuote QuickFile Agency Management System
  • LinkedIn
  • Infospectrum Quick Insure
  • Scheduling software
  • ChatGPT (OpenAI)
  • irs-aims MARS
  • Skywire Software Policyware
  • Microsoft Word
  • Insurance Systems WebWriter BackOffice
  • Grok (xAI)
  • Cygnus Software IncomeMax
  • Microsoft Office software
  • Underwriting software
  • Microsoft PowerPoint
  • Microsoft Windows
  • Zoom
  • Terrace Consulting AgencyInsight
  • MI-Assistant MI Management System
  • Microsoft Outlook
  • Napkin AI
  • Vulcan Solutions Vulcan Insurance
  • Applied Systems The Agency Manager
  • InStar Orion
  • Medical procedure coding software
  • Agency Software AgencyPro
  • Applied Systems Vision
  • Hoffman Computer Systems Amsoft
  • Advantage Information Systems The Agency Advantage
  • Fiserv FSC Manager
  • Insurance Technology Consultants WOW
  • LIDP Consulting Services The Administrator
  • Benefits Technology Group SalesLogix
  • Salesforce Einstein AI
  • Adobe After Effects
  • YouTube
  • LogMeIn GoToMeeting
  • Tritech Financial Systems General Insurance Management System GIMS
  • Llama (Meta)
  • Allied Financial Software Act4Advisors
  • Special Agent
  • North American Software Associates Eclipse
  • Spreadsheet software
  • Nova (Amazon)
  • FINEOS Insure
  • Online Database Solutions Agent Intelligence
  • DeepSeek
  • AMS Services AMS 360
  • NaviSys Front Office
  • GroupMe
  • Insurance Technologies ForeSight Enterprise
  • Word processing software
  • Allstar Software Systems Kofax
  • Microsoft Dynamics
  • Apple Final Cut Pro
  • Healthcare common procedure coding system HCPCS
  • CPU Tracker Software CPU Tracker
  • HubSpot AI
  • Agency management software
  • Results International Systems Artius Suite
  • Microsoft Excel
  • Insurance rating software
  • Claude (Anthropic)
  • Facebook
  • Drift (Conversational AI)
  • Kimi (Moonshot AI)
  • Gemini for Workspace
  • Web browser software
  • Tangle S Creations Your Insurance Office
  • Desktop computers
  • Laser printers
  • Digital cameras
  • Postage meters
  • Personal computers
  • Laser facsimile machines
  • Pen-based computers
  • Laptop computers
  • Notebook computers