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Automation Risk Analysis

Will “Sales Agent” be Automated?

Historical Context: Oxford Study (2013)

Ranked #565 of 702. Estimated risk: 92.0%

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AI Exposure Risk

55%

“Sales Agent” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

25%

“Sales Agent” will almost certainly not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 25% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Insurance Sales Agents, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as an independent broker, or be employed by an insurance company.

Avg. Annual Salary $81,510
Avg. Hourly Wage $39.19
Available Jobs (US) 469,480
Job Title & Hierarchy Code (SOC) Insurance Sales Agents #41-3021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Insurance Sales Agents”

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Core Skills & Abilities

  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.

  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.

  • Perform administrative tasks, such as maintaining records and handling policy renewals.

  • Plan and oversee incorporation of insurance program into bookkeeping system of company.

  • Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.

  • Calculate premiums and establish payment method.

  • Install bookkeeping systems and resolve system problems.

  • Customize insurance programs to suit individual customers, often covering a variety of risks.

  • Attend meetings, seminars, and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.

  • Select company that offers type of coverage requested by client to underwrite policy.

  • Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.

  • Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.

  • Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.

  • Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.

  • Explain necessary bookkeeping requirements for customer to implement and provide group insurance program.

  • Develop marketing strategies to compete with other individuals or companies who sell insurance.

  • Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.

  • Contact underwriter and submit forms to obtain binder coverage.

  • Confer with clients to obtain and provide information when claims are made on a policy.

Technologies & Software

  • DORIS FILESERVERonline
  • Online Database Solutions Agent Intelligence
  • Meta Business AI
  • Gong.io
  • Adobe After Effects
  • irs-aims MARS
  • Agency Software AgencyPro
  • Microsoft Office software
  • LIDP Consulting Services The Administrator
  • Nova (Amazon)
  • Vulcan Solutions Vulcan Insurance
  • Agency Master
  • CPU Tracker Software CPU Tracker
  • Customer relationship management CRM software
  • Allstar Software Systems Kofax
  • Gemini (Google)
  • Microsoft Windows
  • Clari AI
  • LogMeIn GoToMeeting
  • Advantage Information Systems The Agency Advantage
  • Claude (Anthropic)
  • G2X Agility:Insurance
  • Spreadsheet software
  • Special Agent
  • LinkedIn
  • Napkin AI
  • Kimi (Moonshot AI)
  • QuickQuote QuickFile Agency Management System
  • Facebook
  • Cygnus Software IncomeMax
  • Zoom
  • Fiserv FSC Manager
  • United Systems and Software Individual Life and Health Administration System
  • FINEOS Insure
  • Results International Systems Artius Suite
  • Grok (xAI)
  • Insurance Systems WebWriter BackOffice
  • Word processing software
  • Benefits Technology Group SalesLogix
  • Tritech Financial Systems General Insurance Management System GIMS
  • HubSpot AI
  • Hoffman Computer Systems Amsoft
  • Infospectrum Quick Insure
  • Applied Systems Vision
  • Apple Final Cut Pro
  • GroupMe
  • Qwen (Alibaba)
  • Scheduling software
  • Skywire Software Policyware
  • InStar Orion
  • MI-Assistant MI Management System
  • Salesforce Einstein AI
  • AMS Services AMS Sagitta
  • Underwriting software
  • Drift (Conversational AI)
  • Web browser software
  • GBS Agency Expert
  • Insurance analysis software
  • Terrace Consulting AgencyInsight
  • North American Software Associates Eclipse
  • Insurance Technology Consultants WOW
  • Microsoft PowerPoint
  • Insurance Technologies Corporation InsurancePro
  • YouTube
  • Medical procedure coding software
  • Llama (Meta)
  • Microsoft Dynamics
  • Agency management software
  • E-Z Data SmartOffice
  • Applied Systems The Agency Manager
  • NaviSys Front Office
  • CoVirt VirtGate
  • Insurance Technologies ForeSight Enterprise
  • AMS Services AMS 360
  • Allied Financial Software Act4Advisors
  • ChatGPT (OpenAI)
  • Microsoft Word
  • Microsoft Excel
  • Tangle S Creations Your Insurance Office
  • DeepSeek
  • Insurance rating software
  • Gemini for Workspace
  • Mistral (Mistral AI)
  • Microsoft Outlook
  • Healthcare common procedure coding system HCPCS
  • Laser facsimile machines
  • Digital cameras
  • Personal computers
  • Laptop computers
  • Laser printers
  • Postage meters
  • Pen-based computers
  • Notebook computers
  • Desktop computers