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Automation Risk Analysis

Will “Sales Associate” be Automated?

Historical Context: Oxford Study (2013)

Ranked #565 of 702. Estimated risk: 92.0%

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AI Exposure Risk

55%

“Sales Associate” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

25%

“Sales Associate” will almost certainly not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 25% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Insurance Sales Agents, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as an independent broker, or be employed by an insurance company.

Avg. Annual Salary $81,510
Avg. Hourly Wage $39.19
Available Jobs (US) 469,480
Job Title & Hierarchy Code (SOC) Insurance Sales Agents #41-3021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Insurance Sales Agents”

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Core Skills & Abilities

  • Select company that offers type of coverage requested by client to underwrite policy.

  • Customize insurance programs to suit individual customers, often covering a variety of risks.

  • Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.

  • Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.

  • Attend meetings, seminars, and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.

  • Calculate premiums and establish payment method.

  • Explain necessary bookkeeping requirements for customer to implement and provide group insurance program.

  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.

  • Contact underwriter and submit forms to obtain binder coverage.

  • Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.

  • Install bookkeeping systems and resolve system problems.

  • Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.

  • Perform administrative tasks, such as maintaining records and handling policy renewals.

  • Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.

  • Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.

  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.

  • Confer with clients to obtain and provide information when claims are made on a policy.

  • Plan and oversee incorporation of insurance program into bookkeeping system of company.

  • Develop marketing strategies to compete with other individuals or companies who sell insurance.

Technologies & Software

  • LIDP Consulting Services The Administrator
  • Agency management software
  • Word processing software
  • Salesforce Einstein AI
  • Fiserv FSC Manager
  • Microsoft Windows
  • Tangle S Creations Your Insurance Office
  • AMS Services AMS 360
  • Online Database Solutions Agent Intelligence
  • Microsoft Dynamics
  • Allied Financial Software Act4Advisors
  • GBS Agency Expert
  • Gemini for Workspace
  • Insurance Technologies ForeSight Enterprise
  • CoVirt VirtGate
  • AMS Services AMS Sagitta
  • Nova (Amazon)
  • Cygnus Software IncomeMax
  • Infospectrum Quick Insure
  • Napkin AI
  • Terrace Consulting AgencyInsight
  • Scheduling software
  • Spreadsheet software
  • HubSpot AI
  • Applied Systems The Agency Manager
  • YouTube
  • LogMeIn GoToMeeting
  • Web browser software
  • Zoom
  • irs-aims MARS
  • Mistral (Mistral AI)
  • Insurance Systems WebWriter BackOffice
  • Microsoft Office software
  • Tritech Financial Systems General Insurance Management System GIMS
  • FINEOS Insure
  • Drift (Conversational AI)
  • Meta Business AI
  • Qwen (Alibaba)
  • Allstar Software Systems Kofax
  • Gong.io
  • Apple Final Cut Pro
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Word
  • DeepSeek
  • Agency Master
  • Insurance analysis software
  • NaviSys Front Office
  • Results International Systems Artius Suite
  • LinkedIn
  • DORIS FILESERVERonline
  • Healthcare common procedure coding system HCPCS
  • Claude (Anthropic)
  • Hoffman Computer Systems Amsoft
  • Facebook
  • Agency Software AgencyPro
  • QuickQuote QuickFile Agency Management System
  • G2X Agility:Insurance
  • E-Z Data SmartOffice
  • GroupMe
  • Grok (xAI)
  • Llama (Meta)
  • Insurance Technology Consultants WOW
  • Special Agent
  • Benefits Technology Group SalesLogix
  • United Systems and Software Individual Life and Health Administration System
  • Gemini (Google)
  • CPU Tracker Software CPU Tracker
  • Insurance Technologies Corporation InsurancePro
  • Underwriting software
  • InStar Orion
  • North American Software Associates Eclipse
  • Vulcan Solutions Vulcan Insurance
  • Skywire Software Policyware
  • Applied Systems Vision
  • Advantage Information Systems The Agency Advantage
  • Medical procedure coding software
  • Customer relationship management CRM software
  • Insurance rating software
  • Clari AI
  • Adobe After Effects
  • ChatGPT (OpenAI)
  • MI-Assistant MI Management System
  • Microsoft PowerPoint
  • Kimi (Moonshot AI)
  • Desktop computers
  • Postage meters
  • Laser printers
  • Digital cameras
  • Pen-based computers
  • Laser facsimile machines
  • Notebook computers
  • Laptop computers
  • Personal computers