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Automation Risk Analysis

Will “Insurance Agent Team Member” be Automated?

Historical Context: Oxford Study (2013)

Ranked #565 of 702. Estimated risk: 92.0%

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AI Exposure Risk

55%

“Insurance Agent Team Member” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

25%

“Insurance Agent Team Member” will almost certainly not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 25% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Insurance Sales Agents, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as an independent broker, or be employed by an insurance company.

Avg. Annual Salary $81,510
Avg. Hourly Wage $39.19
Available Jobs (US) 469,480
Job Title & Hierarchy Code (SOC) Insurance Sales Agents #41-3021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Insurance Sales Agents”

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Core Skills & Abilities

  • Attend meetings, seminars, and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.

  • Calculate premiums and establish payment method.

  • Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.

  • Explain necessary bookkeeping requirements for customer to implement and provide group insurance program.

  • Confer with clients to obtain and provide information when claims are made on a policy.

  • Perform administrative tasks, such as maintaining records and handling policy renewals.

  • Install bookkeeping systems and resolve system problems.

  • Develop marketing strategies to compete with other individuals or companies who sell insurance.

  • Contact underwriter and submit forms to obtain binder coverage.

  • Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.

  • Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.

  • Plan and oversee incorporation of insurance program into bookkeeping system of company.

  • Select company that offers type of coverage requested by client to underwrite policy.

  • Customize insurance programs to suit individual customers, often covering a variety of risks.

  • Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.

  • Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.

  • Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.

  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.

  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.

Technologies & Software

  • AMS Services AMS Sagitta
  • Scheduling software
  • Infospectrum Quick Insure
  • irs-aims MARS
  • GBS Agency Expert
  • QuickQuote QuickFile Agency Management System
  • United Systems and Software Individual Life and Health Administration System
  • Allied Financial Software Act4Advisors
  • Napkin AI
  • ChatGPT (OpenAI)
  • GroupMe
  • North American Software Associates Eclipse
  • CoVirt VirtGate
  • NaviSys Front Office
  • Agency Software AgencyPro
  • Microsoft Dynamics
  • Online Database Solutions Agent Intelligence
  • HubSpot AI
  • Insurance rating software
  • LogMeIn GoToMeeting
  • Drift (Conversational AI)
  • Nova (Amazon)
  • Medical procedure coding software
  • Meta Business AI
  • Clari AI
  • InStar Orion
  • Microsoft Outlook
  • MI-Assistant MI Management System
  • Insurance Technologies ForeSight Enterprise
  • Special Agent
  • DeepSeek
  • Gemini (Google)
  • Insurance analysis software
  • Customer relationship management CRM software
  • Salesforce Einstein AI
  • Zoom
  • Applied Systems Vision
  • DORIS FILESERVERonline
  • Spreadsheet software
  • Grok (xAI)
  • Benefits Technology Group SalesLogix
  • Word processing software
  • Skywire Software Policyware
  • AMS Services AMS 360
  • Facebook
  • Microsoft PowerPoint
  • LinkedIn
  • LIDP Consulting Services The Administrator
  • Microsoft Word
  • Tritech Financial Systems General Insurance Management System GIMS
  • Underwriting software
  • CPU Tracker Software CPU Tracker
  • E-Z Data SmartOffice
  • Tangle S Creations Your Insurance Office
  • Terrace Consulting AgencyInsight
  • Kimi (Moonshot AI)
  • Allstar Software Systems Kofax
  • Mistral (Mistral AI)
  • Healthcare common procedure coding system HCPCS
  • Adobe After Effects
  • Apple Final Cut Pro
  • G2X Agility:Insurance
  • Qwen (Alibaba)
  • Fiserv FSC Manager
  • Results International Systems Artius Suite
  • Advantage Information Systems The Agency Advantage
  • Hoffman Computer Systems Amsoft
  • Gemini for Workspace
  • Gong.io
  • Insurance Technologies Corporation InsurancePro
  • Insurance Systems WebWriter BackOffice
  • Microsoft Office software
  • Vulcan Solutions Vulcan Insurance
  • Cygnus Software IncomeMax
  • Microsoft Excel
  • Microsoft Windows
  • YouTube
  • Agency Master
  • Web browser software
  • Agency management software
  • Insurance Technology Consultants WOW
  • Applied Systems The Agency Manager
  • Llama (Meta)
  • Claude (Anthropic)
  • FINEOS Insure
  • Postage meters
  • Desktop computers
  • Laser facsimile machines
  • Pen-based computers
  • Laser printers
  • Personal computers
  • Digital cameras
  • Notebook computers
  • Laptop computers