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Automation Risk Analysis

Will “Insurance Agent Team Member” be Automated?

Historical Context: Oxford Study (2013)

Ranked #565 of 702. Estimated risk: 92.0%

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AI Exposure Risk

55%

“Insurance Agent Team Member” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

25%

“Insurance Agent Team Member” will almost certainly not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 25% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Insurance Sales Agents, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as an independent broker, or be employed by an insurance company.

Avg. Annual Salary $81,510
Avg. Hourly Wage $39.19
Available Jobs (US) 469,480
Job Title & Hierarchy Code (SOC) Insurance Sales Agents #41-3021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Insurance Sales Agents”

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Core Skills & Abilities

  • Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.

  • Plan and oversee incorporation of insurance program into bookkeeping system of company.

  • Develop marketing strategies to compete with other individuals or companies who sell insurance.

  • Customize insurance programs to suit individual customers, often covering a variety of risks.

  • Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.

  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.

  • Calculate premiums and establish payment method.

  • Contact underwriter and submit forms to obtain binder coverage.

  • Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.

  • Install bookkeeping systems and resolve system problems.

  • Explain necessary bookkeeping requirements for customer to implement and provide group insurance program.

  • Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.

  • Perform administrative tasks, such as maintaining records and handling policy renewals.

  • Select company that offers type of coverage requested by client to underwrite policy.

  • Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.

  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.

  • Attend meetings, seminars, and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.

  • Confer with clients to obtain and provide information when claims are made on a policy.

  • Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.

Technologies & Software

  • Claude (Anthropic)
  • Clari AI
  • Insurance Technologies ForeSight Enterprise
  • Mistral (Mistral AI)
  • Microsoft Excel
  • Adobe After Effects
  • Facebook
  • Insurance rating software
  • Kimi (Moonshot AI)
  • Customer relationship management CRM software
  • LinkedIn
  • ChatGPT (OpenAI)
  • Gong.io
  • Benefits Technology Group SalesLogix
  • AMS Services AMS 360
  • Nova (Amazon)
  • Drift (Conversational AI)
  • Insurance analysis software
  • Agency management software
  • Napkin AI
  • Web browser software
  • GBS Agency Expert
  • Applied Systems Vision
  • United Systems and Software Individual Life and Health Administration System
  • Meta Business AI
  • Advantage Information Systems The Agency Advantage
  • GroupMe
  • Medical procedure coding software
  • Skywire Software Policyware
  • Underwriting software
  • NaviSys Front Office
  • Online Database Solutions Agent Intelligence
  • G2X Agility:Insurance
  • Allstar Software Systems Kofax
  • North American Software Associates Eclipse
  • InStar Orion
  • Tangle S Creations Your Insurance Office
  • Insurance Technologies Corporation InsurancePro
  • Tritech Financial Systems General Insurance Management System GIMS
  • Gemini (Google)
  • Vulcan Solutions Vulcan Insurance
  • Microsoft PowerPoint
  • Microsoft Word
  • Infospectrum Quick Insure
  • AMS Services AMS Sagitta
  • Word processing software
  • Microsoft Outlook
  • CPU Tracker Software CPU Tracker
  • Scheduling software
  • Agency Master
  • Hoffman Computer Systems Amsoft
  • DORIS FILESERVERonline
  • Spreadsheet software
  • Insurance Systems WebWriter BackOffice
  • LIDP Consulting Services The Administrator
  • Salesforce Einstein AI
  • E-Z Data SmartOffice
  • FINEOS Insure
  • Healthcare common procedure coding system HCPCS
  • Microsoft Dynamics
  • Special Agent
  • Allied Financial Software Act4Advisors
  • Applied Systems The Agency Manager
  • QuickQuote QuickFile Agency Management System
  • DeepSeek
  • CoVirt VirtGate
  • Microsoft Office software
  • Gemini for Workspace
  • Cygnus Software IncomeMax
  • irs-aims MARS
  • YouTube
  • Terrace Consulting AgencyInsight
  • Results International Systems Artius Suite
  • Apple Final Cut Pro
  • Llama (Meta)
  • Insurance Technology Consultants WOW
  • LogMeIn GoToMeeting
  • Microsoft Windows
  • HubSpot AI
  • Qwen (Alibaba)
  • Zoom
  • Agency Software AgencyPro
  • MI-Assistant MI Management System
  • Grok (xAI)
  • Fiserv FSC Manager
  • Digital cameras
  • Laptop computers
  • Desktop computers
  • Pen-based computers
  • Notebook computers
  • Laser facsimile machines
  • Postage meters
  • Personal computers
  • Laser printers