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Automation Risk Analysis

Will “Sales Special Agent” be Automated?

Historical Context: Oxford Study (2013)

Ranked #565 of 702. Estimated risk: 92.0%

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AI Exposure Risk

55%

“Sales Special Agent” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

25%

“Sales Special Agent” will almost certainly not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 25% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Insurance Sales Agents, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as an independent broker, or be employed by an insurance company.

Avg. Annual Salary $81,510
Avg. Hourly Wage $39.19
Available Jobs (US) 469,480
Job Title & Hierarchy Code (SOC) Insurance Sales Agents #41-3021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Insurance Sales Agents”

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Core Skills & Abilities

  • Attend meetings, seminars, and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.

  • Plan and oversee incorporation of insurance program into bookkeeping system of company.

  • Select company that offers type of coverage requested by client to underwrite policy.

  • Confer with clients to obtain and provide information when claims are made on a policy.

  • Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.

  • Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.

  • Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.

  • Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.

  • Calculate premiums and establish payment method.

  • Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.

  • Develop marketing strategies to compete with other individuals or companies who sell insurance.

  • Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.

  • Install bookkeeping systems and resolve system problems.

  • Perform administrative tasks, such as maintaining records and handling policy renewals.

  • Contact underwriter and submit forms to obtain binder coverage.

  • Explain necessary bookkeeping requirements for customer to implement and provide group insurance program.

  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.

  • Customize insurance programs to suit individual customers, often covering a variety of risks.

  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.

Technologies & Software

  • Nova (Amazon)
  • CPU Tracker Software CPU Tracker
  • Applied Systems Vision
  • FINEOS Insure
  • Insurance rating software
  • Insurance Technology Consultants WOW
  • Spreadsheet software
  • CoVirt VirtGate
  • Salesforce Einstein AI
  • Insurance Systems WebWriter BackOffice
  • Insurance Technologies ForeSight Enterprise
  • Grok (xAI)
  • Agency Master
  • G2X Agility:Insurance
  • Customer relationship management CRM software
  • LogMeIn GoToMeeting
  • LinkedIn
  • Online Database Solutions Agent Intelligence
  • DeepSeek
  • Allied Financial Software Act4Advisors
  • ChatGPT (OpenAI)
  • Microsoft Outlook
  • Skywire Software Policyware
  • Agency Software AgencyPro
  • Applied Systems The Agency Manager
  • Results International Systems Artius Suite
  • Terrace Consulting AgencyInsight
  • Gemini for Workspace
  • Kimi (Moonshot AI)
  • Hoffman Computer Systems Amsoft
  • Infospectrum Quick Insure
  • Benefits Technology Group SalesLogix
  • Apple Final Cut Pro
  • Tangle S Creations Your Insurance Office
  • LIDP Consulting Services The Administrator
  • Tritech Financial Systems General Insurance Management System GIMS
  • InStar Orion
  • Underwriting software
  • Special Agent
  • Clari AI
  • NaviSys Front Office
  • Microsoft Excel
  • United Systems and Software Individual Life and Health Administration System
  • Insurance analysis software
  • Mistral (Mistral AI)
  • Agency management software
  • Vulcan Solutions Vulcan Insurance
  • Adobe After Effects
  • Gemini (Google)
  • Meta Business AI
  • Word processing software
  • Gong.io
  • DORIS FILESERVERonline
  • Napkin AI
  • HubSpot AI
  • MI-Assistant MI Management System
  • Fiserv FSC Manager
  • Allstar Software Systems Kofax
  • Advantage Information Systems The Agency Advantage
  • Llama (Meta)
  • AMS Services AMS 360
  • Healthcare common procedure coding system HCPCS
  • Insurance Technologies Corporation InsurancePro
  • Microsoft Windows
  • Claude (Anthropic)
  • Web browser software
  • Microsoft Office software
  • irs-aims MARS
  • Zoom
  • GroupMe
  • Facebook
  • Drift (Conversational AI)
  • AMS Services AMS Sagitta
  • E-Z Data SmartOffice
  • Medical procedure coding software
  • Qwen (Alibaba)
  • YouTube
  • QuickQuote QuickFile Agency Management System
  • Microsoft Dynamics
  • Scheduling software
  • Microsoft Word
  • GBS Agency Expert
  • Microsoft PowerPoint
  • Cygnus Software IncomeMax
  • North American Software Associates Eclipse
  • Notebook computers
  • Laser printers
  • Laptop computers
  • Postage meters
  • Personal computers
  • Laser facsimile machines
  • Pen-based computers
  • Digital cameras
  • Desktop computers