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Automation Risk Analysis

Will “Sales Special Agent” be Automated?

Historical Context: Oxford Study (2013)

Ranked #565 of 702. Estimated risk: 92.0%

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AI Exposure Risk

55%

“Sales Special Agent” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

25%

“Sales Special Agent” will almost certainly not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 25% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Insurance Sales Agents, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as an independent broker, or be employed by an insurance company.

Avg. Annual Salary $81,510
Avg. Hourly Wage $39.19
Available Jobs (US) 469,480
Job Title & Hierarchy Code (SOC) Insurance Sales Agents #41-3021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Insurance Sales Agents”

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Core Skills & Abilities

  • Attend meetings, seminars, and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.

  • Explain necessary bookkeeping requirements for customer to implement and provide group insurance program.

  • Customize insurance programs to suit individual customers, often covering a variety of risks.

  • Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.

  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.

  • Select company that offers type of coverage requested by client to underwrite policy.

  • Calculate premiums and establish payment method.

  • Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.

  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.

  • Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.

  • Confer with clients to obtain and provide information when claims are made on a policy.

  • Install bookkeeping systems and resolve system problems.

  • Develop marketing strategies to compete with other individuals or companies who sell insurance.

  • Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.

  • Perform administrative tasks, such as maintaining records and handling policy renewals.

  • Contact underwriter and submit forms to obtain binder coverage.

  • Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.

  • Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.

  • Plan and oversee incorporation of insurance program into bookkeeping system of company.

Technologies & Software

  • Underwriting software
  • Mistral (Mistral AI)
  • Tritech Financial Systems General Insurance Management System GIMS
  • North American Software Associates Eclipse
  • Applied Systems The Agency Manager
  • Microsoft Dynamics
  • Grok (xAI)
  • Salesforce Einstein AI
  • G2X Agility:Insurance
  • Online Database Solutions Agent Intelligence
  • Insurance Technology Consultants WOW
  • Meta Business AI
  • E-Z Data SmartOffice
  • AMS Services AMS 360
  • FINEOS Insure
  • CPU Tracker Software CPU Tracker
  • Microsoft Excel
  • Allstar Software Systems Kofax
  • Gemini (Google)
  • HubSpot AI
  • Insurance analysis software
  • Hoffman Computer Systems Amsoft
  • Scheduling software
  • MI-Assistant MI Management System
  • Microsoft Office software
  • InStar Orion
  • GroupMe
  • Customer relationship management CRM software
  • Medical procedure coding software
  • Claude (Anthropic)
  • Vulcan Solutions Vulcan Insurance
  • Qwen (Alibaba)
  • ChatGPT (OpenAI)
  • Web browser software
  • Insurance rating software
  • Results International Systems Artius Suite
  • Kimi (Moonshot AI)
  • United Systems and Software Individual Life and Health Administration System
  • Benefits Technology Group SalesLogix
  • Special Agent
  • Agency management software
  • Skywire Software Policyware
  • Advantage Information Systems The Agency Advantage
  • Infospectrum Quick Insure
  • irs-aims MARS
  • Microsoft Outlook
  • YouTube
  • Terrace Consulting AgencyInsight
  • Healthcare common procedure coding system HCPCS
  • Llama (Meta)
  • Cygnus Software IncomeMax
  • Microsoft PowerPoint
  • LogMeIn GoToMeeting
  • Drift (Conversational AI)
  • Gemini for Workspace
  • Spreadsheet software
  • LinkedIn
  • Microsoft Windows
  • Zoom
  • Adobe After Effects
  • Agency Software AgencyPro
  • Insurance Technologies ForeSight Enterprise
  • NaviSys Front Office
  • QuickQuote QuickFile Agency Management System
  • DeepSeek
  • Facebook
  • Insurance Systems WebWriter BackOffice
  • CoVirt VirtGate
  • AMS Services AMS Sagitta
  • Microsoft Word
  • Clari AI
  • Napkin AI
  • Agency Master
  • Fiserv FSC Manager
  • Tangle S Creations Your Insurance Office
  • Word processing software
  • Insurance Technologies Corporation InsurancePro
  • Nova (Amazon)
  • GBS Agency Expert
  • Allied Financial Software Act4Advisors
  • DORIS FILESERVERonline
  • Applied Systems Vision
  • LIDP Consulting Services The Administrator
  • Gong.io
  • Apple Final Cut Pro
  • Pen-based computers
  • Personal computers
  • Desktop computers
  • Digital cameras
  • Laptop computers
  • Notebook computers
  • Postage meters
  • Laser facsimile machines
  • Laser printers