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Automation Risk Analysis

Will “Health Insurance Sales Agent” be Automated?

Historical Context: Oxford Study (2013)

Ranked #565 of 702. Estimated risk: 92.0%

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AI Exposure Risk

55%

“Health Insurance Sales Agent” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

25%

“Health Insurance Sales Agent” will almost certainly not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 25% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Insurance Sales Agents, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as an independent broker, or be employed by an insurance company.

Avg. Annual Salary $81,510
Avg. Hourly Wage $39.19
Available Jobs (US) 469,480
Job Title & Hierarchy Code (SOC) Insurance Sales Agents #41-3021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Insurance Sales Agents”

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Core Skills & Abilities

  • Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.

  • Select company that offers type of coverage requested by client to underwrite policy.

  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.

  • Confer with clients to obtain and provide information when claims are made on a policy.

  • Calculate premiums and establish payment method.

  • Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.

  • Explain necessary bookkeeping requirements for customer to implement and provide group insurance program.

  • Customize insurance programs to suit individual customers, often covering a variety of risks.

  • Perform administrative tasks, such as maintaining records and handling policy renewals.

  • Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.

  • Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.

  • Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.

  • Attend meetings, seminars, and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.

  • Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.

  • Contact underwriter and submit forms to obtain binder coverage.

  • Install bookkeeping systems and resolve system problems.

  • Plan and oversee incorporation of insurance program into bookkeeping system of company.

  • Develop marketing strategies to compete with other individuals or companies who sell insurance.

  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.

Technologies & Software

  • Agency management software
  • Underwriting software
  • NaviSys Front Office
  • Agency Software AgencyPro
  • AMS Services AMS 360
  • LogMeIn GoToMeeting
  • Microsoft Office software
  • ChatGPT (OpenAI)
  • Microsoft Excel
  • E-Z Data SmartOffice
  • Medical procedure coding software
  • Zoom
  • Cygnus Software IncomeMax
  • irs-aims MARS
  • Tritech Financial Systems General Insurance Management System GIMS
  • Results International Systems Artius Suite
  • DORIS FILESERVERonline
  • GBS Agency Expert
  • Special Agent
  • Microsoft Word
  • Advantage Information Systems The Agency Advantage
  • Microsoft Windows
  • North American Software Associates Eclipse
  • Apple Final Cut Pro
  • Salesforce Einstein AI
  • Claude (Anthropic)
  • GroupMe
  • DeepSeek
  • Llama (Meta)
  • Grok (xAI)
  • Allied Financial Software Act4Advisors
  • Allstar Software Systems Kofax
  • QuickQuote QuickFile Agency Management System
  • Insurance rating software
  • Gemini for Workspace
  • Insurance Technologies ForeSight Enterprise
  • Skywire Software Policyware
  • Customer relationship management CRM software
  • YouTube
  • Scheduling software
  • Web browser software
  • Insurance Systems WebWriter BackOffice
  • Kimi (Moonshot AI)
  • Fiserv FSC Manager
  • Vulcan Solutions Vulcan Insurance
  • Healthcare common procedure coding system HCPCS
  • Napkin AI
  • Hoffman Computer Systems Amsoft
  • Meta Business AI
  • G2X Agility:Insurance
  • Drift (Conversational AI)
  • Gong.io
  • LinkedIn
  • CoVirt VirtGate
  • Word processing software
  • Agency Master
  • Adobe After Effects
  • Applied Systems Vision
  • Tangle S Creations Your Insurance Office
  • Insurance Technologies Corporation InsurancePro
  • Facebook
  • FINEOS Insure
  • Applied Systems The Agency Manager
  • Microsoft Outlook
  • United Systems and Software Individual Life and Health Administration System
  • Insurance analysis software
  • Nova (Amazon)
  • Microsoft PowerPoint
  • Spreadsheet software
  • CPU Tracker Software CPU Tracker
  • Terrace Consulting AgencyInsight
  • Microsoft Dynamics
  • Mistral (Mistral AI)
  • Clari AI
  • Infospectrum Quick Insure
  • HubSpot AI
  • Gemini (Google)
  • MI-Assistant MI Management System
  • Insurance Technology Consultants WOW
  • AMS Services AMS Sagitta
  • Benefits Technology Group SalesLogix
  • LIDP Consulting Services The Administrator
  • Qwen (Alibaba)
  • Online Database Solutions Agent Intelligence
  • InStar Orion
  • Laser printers
  • Postage meters
  • Desktop computers
  • Pen-based computers
  • Personal computers
  • Notebook computers
  • Digital cameras
  • Laptop computers
  • Laser facsimile machines