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Automation Risk Analysis

Will “Health Insurance Sales Agent” be Automated?

Historical Context: Oxford Study (2013)

Ranked #565 of 702. Estimated risk: 92.0%

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AI Exposure Risk

55%

“Health Insurance Sales Agent” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

25%

“Health Insurance Sales Agent” will almost certainly not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 25% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Insurance Sales Agents, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as an independent broker, or be employed by an insurance company.

Avg. Annual Salary $81,510
Avg. Hourly Wage $39.19
Available Jobs (US) 469,480
Job Title & Hierarchy Code (SOC) Insurance Sales Agents #41-3021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Insurance Sales Agents”

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Core Skills & Abilities

  • Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.

  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.

  • Calculate premiums and establish payment method.

  • Contact underwriter and submit forms to obtain binder coverage.

  • Install bookkeeping systems and resolve system problems.

  • Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.

  • Develop marketing strategies to compete with other individuals or companies who sell insurance.

  • Plan and oversee incorporation of insurance program into bookkeeping system of company.

  • Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.

  • Confer with clients to obtain and provide information when claims are made on a policy.

  • Explain necessary bookkeeping requirements for customer to implement and provide group insurance program.

  • Select company that offers type of coverage requested by client to underwrite policy.

  • Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.

  • Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.

  • Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.

  • Customize insurance programs to suit individual customers, often covering a variety of risks.

  • Perform administrative tasks, such as maintaining records and handling policy renewals.

  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.

  • Attend meetings, seminars, and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.

Technologies & Software

  • Infospectrum Quick Insure
  • DORIS FILESERVERonline
  • Applied Systems The Agency Manager
  • Mistral (Mistral AI)
  • HubSpot AI
  • Customer relationship management CRM software
  • Benefits Technology Group SalesLogix
  • Results International Systems Artius Suite
  • Gemini for Workspace
  • Insurance Technologies Corporation InsurancePro
  • Insurance Technology Consultants WOW
  • Hoffman Computer Systems Amsoft
  • United Systems and Software Individual Life and Health Administration System
  • Gemini (Google)
  • Tangle S Creations Your Insurance Office
  • Grok (xAI)
  • Terrace Consulting AgencyInsight
  • NaviSys Front Office
  • Llama (Meta)
  • Medical procedure coding software
  • Fiserv FSC Manager
  • Microsoft Office software
  • InStar Orion
  • CPU Tracker Software CPU Tracker
  • Microsoft Windows
  • Healthcare common procedure coding system HCPCS
  • Web browser software
  • Special Agent
  • Insurance Technologies ForeSight Enterprise
  • Gong.io
  • G2X Agility:Insurance
  • Meta Business AI
  • GroupMe
  • Underwriting software
  • Napkin AI
  • Microsoft Dynamics
  • Apple Final Cut Pro
  • Adobe After Effects
  • Skywire Software Policyware
  • Agency management software
  • LinkedIn
  • E-Z Data SmartOffice
  • AMS Services AMS Sagitta
  • Claude (Anthropic)
  • Allied Financial Software Act4Advisors
  • Insurance analysis software
  • Zoom
  • Tritech Financial Systems General Insurance Management System GIMS
  • Word processing software
  • GBS Agency Expert
  • MI-Assistant MI Management System
  • Facebook
  • AMS Services AMS 360
  • Advantage Information Systems The Agency Advantage
  • DeepSeek
  • Applied Systems Vision
  • LIDP Consulting Services The Administrator
  • Drift (Conversational AI)
  • Qwen (Alibaba)
  • Insurance rating software
  • Scheduling software
  • irs-aims MARS
  • Agency Software AgencyPro
  • Allstar Software Systems Kofax
  • Clari AI
  • Spreadsheet software
  • Cygnus Software IncomeMax
  • Kimi (Moonshot AI)
  • LogMeIn GoToMeeting
  • ChatGPT (OpenAI)
  • Agency Master
  • Microsoft Word
  • Microsoft Outlook
  • Online Database Solutions Agent Intelligence
  • CoVirt VirtGate
  • YouTube
  • Microsoft Excel
  • Nova (Amazon)
  • FINEOS Insure
  • Salesforce Einstein AI
  • QuickQuote QuickFile Agency Management System
  • Insurance Systems WebWriter BackOffice
  • Vulcan Solutions Vulcan Insurance
  • North American Software Associates Eclipse
  • Microsoft PowerPoint
  • Laser printers
  • Personal computers
  • Postage meters
  • Desktop computers
  • Digital cameras
  • Notebook computers
  • Laser facsimile machines
  • Laptop computers
  • Pen-based computers