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Automation Risk Analysis

Will “Health Insurance Sales Agent” be Automated?

Historical Context: Oxford Study (2013)

Ranked #565 of 702. Estimated risk: 92.0%

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AI Exposure Risk

55%

“Health Insurance Sales Agent” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

25%

“Health Insurance Sales Agent” will almost certainly not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 25% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Insurance Sales Agents, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as an independent broker, or be employed by an insurance company.

Avg. Annual Salary $81,510
Avg. Hourly Wage $39.19
Available Jobs (US) 469,480
Job Title & Hierarchy Code (SOC) Insurance Sales Agents #41-3021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Insurance Sales Agents”

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Core Skills & Abilities

  • Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.

  • Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.

  • Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.

  • Develop marketing strategies to compete with other individuals or companies who sell insurance.

  • Contact underwriter and submit forms to obtain binder coverage.

  • Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.

  • Plan and oversee incorporation of insurance program into bookkeeping system of company.

  • Calculate premiums and establish payment method.

  • Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.

  • Select company that offers type of coverage requested by client to underwrite policy.

  • Explain necessary bookkeeping requirements for customer to implement and provide group insurance program.

  • Customize insurance programs to suit individual customers, often covering a variety of risks.

  • Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.

  • Confer with clients to obtain and provide information when claims are made on a policy.

  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.

  • Perform administrative tasks, such as maintaining records and handling policy renewals.

  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.

  • Install bookkeeping systems and resolve system problems.

  • Attend meetings, seminars, and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.

Technologies & Software

  • Napkin AI
  • Special Agent
  • Scheduling software
  • LogMeIn GoToMeeting
  • Word processing software
  • Healthcare common procedure coding system HCPCS
  • Facebook
  • Microsoft PowerPoint
  • Online Database Solutions Agent Intelligence
  • North American Software Associates Eclipse
  • Medical procedure coding software
  • Insurance rating software
  • Agency Software AgencyPro
  • E-Z Data SmartOffice
  • Insurance Technologies ForeSight Enterprise
  • QuickQuote QuickFile Agency Management System
  • Agency management software
  • LinkedIn
  • Benefits Technology Group SalesLogix
  • Gemini (Google)
  • CoVirt VirtGate
  • G2X Agility:Insurance
  • Results International Systems Artius Suite
  • Gemini for Workspace
  • Mistral (Mistral AI)
  • Claude (Anthropic)
  • Microsoft Office software
  • Apple Final Cut Pro
  • Underwriting software
  • Microsoft Outlook
  • GroupMe
  • Tangle S Creations Your Insurance Office
  • Customer relationship management CRM software
  • Tritech Financial Systems General Insurance Management System GIMS
  • Skywire Software Policyware
  • Agency Master
  • Kimi (Moonshot AI)
  • Microsoft Word
  • Salesforce Einstein AI
  • Drift (Conversational AI)
  • Web browser software
  • Vulcan Solutions Vulcan Insurance
  • GBS Agency Expert
  • DORIS FILESERVERonline
  • Applied Systems Vision
  • Insurance Systems WebWriter BackOffice
  • Infospectrum Quick Insure
  • NaviSys Front Office
  • irs-aims MARS
  • Clari AI
  • Qwen (Alibaba)
  • Spreadsheet software
  • Nova (Amazon)
  • Advantage Information Systems The Agency Advantage
  • Microsoft Dynamics
  • AMS Services AMS 360
  • Meta Business AI
  • Cygnus Software IncomeMax
  • Terrace Consulting AgencyInsight
  • MI-Assistant MI Management System
  • Microsoft Excel
  • United Systems and Software Individual Life and Health Administration System
  • Grok (xAI)
  • LIDP Consulting Services The Administrator
  • InStar Orion
  • CPU Tracker Software CPU Tracker
  • Allstar Software Systems Kofax
  • HubSpot AI
  • FINEOS Insure
  • Insurance analysis software
  • Allied Financial Software Act4Advisors
  • Insurance Technologies Corporation InsurancePro
  • ChatGPT (OpenAI)
  • Fiserv FSC Manager
  • Adobe After Effects
  • Zoom
  • Gong.io
  • Microsoft Windows
  • Insurance Technology Consultants WOW
  • YouTube
  • DeepSeek
  • Hoffman Computer Systems Amsoft
  • AMS Services AMS Sagitta
  • Llama (Meta)
  • Applied Systems The Agency Manager
  • Digital cameras
  • Laser facsimile machines
  • Pen-based computers
  • Notebook computers
  • Laser printers
  • Postage meters
  • Desktop computers
  • Personal computers
  • Laptop computers