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Automation Risk Analysis

Will “Insurance Broker” be Automated?

Historical Context: Oxford Study (2013)

Ranked #565 of 702. Estimated risk: 92.0%

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AI Exposure Risk

55%

“Insurance Broker” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

25%

“Insurance Broker” will almost certainly not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 25% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Insurance Sales Agents, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as an independent broker, or be employed by an insurance company.

Avg. Annual Salary $81,510
Avg. Hourly Wage $39.19
Available Jobs (US) 469,480
Job Title & Hierarchy Code (SOC) Insurance Sales Agents #41-3021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Insurance Sales Agents”

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Core Skills & Abilities

  • Explain necessary bookkeeping requirements for customer to implement and provide group insurance program.

  • Contact underwriter and submit forms to obtain binder coverage.

  • Attend meetings, seminars, and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.

  • Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.

  • Perform administrative tasks, such as maintaining records and handling policy renewals.

  • Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.

  • Calculate premiums and establish payment method.

  • Install bookkeeping systems and resolve system problems.

  • Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.

  • Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.

  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.

  • Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.

  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.

  • Confer with clients to obtain and provide information when claims are made on a policy.

  • Select company that offers type of coverage requested by client to underwrite policy.

  • Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.

  • Develop marketing strategies to compete with other individuals or companies who sell insurance.

  • Customize insurance programs to suit individual customers, often covering a variety of risks.

  • Plan and oversee incorporation of insurance program into bookkeeping system of company.

Technologies & Software

  • MI-Assistant MI Management System
  • E-Z Data SmartOffice
  • Claude (Anthropic)
  • United Systems and Software Individual Life and Health Administration System
  • Gemini (Google)
  • Microsoft Outlook
  • Tangle S Creations Your Insurance Office
  • Results International Systems Artius Suite
  • Agency management software
  • YouTube
  • Allied Financial Software Act4Advisors
  • Microsoft Word
  • Microsoft Excel
  • DORIS FILESERVERonline
  • Word processing software
  • Apple Final Cut Pro
  • Scheduling software
  • Zoom
  • Hoffman Computer Systems Amsoft
  • Kimi (Moonshot AI)
  • Applied Systems The Agency Manager
  • GroupMe
  • Infospectrum Quick Insure
  • Spreadsheet software
  • Cygnus Software IncomeMax
  • Meta Business AI
  • AMS Services AMS 360
  • Insurance Systems WebWriter BackOffice
  • Agency Master
  • Mistral (Mistral AI)
  • Grok (xAI)
  • Special Agent
  • Gong.io
  • Nova (Amazon)
  • AMS Services AMS Sagitta
  • Drift (Conversational AI)
  • Microsoft PowerPoint
  • Benefits Technology Group SalesLogix
  • ChatGPT (OpenAI)
  • Llama (Meta)
  • irs-aims MARS
  • LIDP Consulting Services The Administrator
  • Allstar Software Systems Kofax
  • Medical procedure coding software
  • Fiserv FSC Manager
  • Salesforce Einstein AI
  • Applied Systems Vision
  • Terrace Consulting AgencyInsight
  • LogMeIn GoToMeeting
  • InStar Orion
  • G2X Agility:Insurance
  • Agency Software AgencyPro
  • Insurance rating software
  • Microsoft Office software
  • Microsoft Windows
  • FINEOS Insure
  • North American Software Associates Eclipse
  • QuickQuote QuickFile Agency Management System
  • Vulcan Solutions Vulcan Insurance
  • CPU Tracker Software CPU Tracker
  • Microsoft Dynamics
  • Insurance Technology Consultants WOW
  • LinkedIn
  • Online Database Solutions Agent Intelligence
  • HubSpot AI
  • Napkin AI
  • CoVirt VirtGate
  • NaviSys Front Office
  • Clari AI
  • Insurance Technologies ForeSight Enterprise
  • Insurance analysis software
  • GBS Agency Expert
  • Customer relationship management CRM software
  • Qwen (Alibaba)
  • Facebook
  • Underwriting software
  • Gemini for Workspace
  • Adobe After Effects
  • Insurance Technologies Corporation InsurancePro
  • Tritech Financial Systems General Insurance Management System GIMS
  • Advantage Information Systems The Agency Advantage
  • Skywire Software Policyware
  • DeepSeek
  • Healthcare common procedure coding system HCPCS
  • Web browser software
  • Desktop computers
  • Notebook computers
  • Personal computers
  • Laser facsimile machines
  • Pen-based computers
  • Laptop computers
  • Postage meters
  • Digital cameras
  • Laser printers