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Automation Risk Analysis

Will “Insurance Broker” be Automated?

Historical Context: Oxford Study (2013)

Ranked #565 of 702. Estimated risk: 92.0%

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AI Exposure Risk

55%

“Insurance Broker” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

25%

“Insurance Broker” will almost certainly not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 25% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Insurance Sales Agents, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as an independent broker, or be employed by an insurance company.

Avg. Annual Salary $81,510
Avg. Hourly Wage $39.19
Available Jobs (US) 469,480
Job Title & Hierarchy Code (SOC) Insurance Sales Agents #41-3021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Insurance Sales Agents”

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Core Skills & Abilities

  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.

  • Calculate premiums and establish payment method.

  • Install bookkeeping systems and resolve system problems.

  • Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.

  • Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.

  • Plan and oversee incorporation of insurance program into bookkeeping system of company.

  • Develop marketing strategies to compete with other individuals or companies who sell insurance.

  • Perform administrative tasks, such as maintaining records and handling policy renewals.

  • Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.

  • Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.

  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.

  • Customize insurance programs to suit individual customers, often covering a variety of risks.

  • Explain necessary bookkeeping requirements for customer to implement and provide group insurance program.

  • Attend meetings, seminars, and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.

  • Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.

  • Confer with clients to obtain and provide information when claims are made on a policy.

  • Select company that offers type of coverage requested by client to underwrite policy.

  • Contact underwriter and submit forms to obtain binder coverage.

  • Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.

Technologies & Software

  • North American Software Associates Eclipse
  • Medical procedure coding software
  • Word processing software
  • AMS Services AMS Sagitta
  • United Systems and Software Individual Life and Health Administration System
  • ChatGPT (OpenAI)
  • CPU Tracker Software CPU Tracker
  • Claude (Anthropic)
  • Kimi (Moonshot AI)
  • Mistral (Mistral AI)
  • Microsoft Windows
  • Insurance rating software
  • MI-Assistant MI Management System
  • Meta Business AI
  • Tritech Financial Systems General Insurance Management System GIMS
  • GBS Agency Expert
  • YouTube
  • Spreadsheet software
  • Insurance Technologies Corporation InsurancePro
  • Gemini for Workspace
  • Web browser software
  • Fiserv FSC Manager
  • Grok (xAI)
  • Allstar Software Systems Kofax
  • Insurance Systems WebWriter BackOffice
  • E-Z Data SmartOffice
  • Tangle S Creations Your Insurance Office
  • InStar Orion
  • GroupMe
  • LogMeIn GoToMeeting
  • Salesforce Einstein AI
  • Zoom
  • Napkin AI
  • Benefits Technology Group SalesLogix
  • FINEOS Insure
  • Scheduling software
  • Cygnus Software IncomeMax
  • DeepSeek
  • NaviSys Front Office
  • Clari AI
  • G2X Agility:Insurance
  • CoVirt VirtGate
  • Hoffman Computer Systems Amsoft
  • Healthcare common procedure coding system HCPCS
  • Applied Systems The Agency Manager
  • Nova (Amazon)
  • Insurance analysis software
  • Facebook
  • DORIS FILESERVERonline
  • Microsoft PowerPoint
  • Allied Financial Software Act4Advisors
  • Insurance Technologies ForeSight Enterprise
  • Terrace Consulting AgencyInsight
  • HubSpot AI
  • LIDP Consulting Services The Administrator
  • Microsoft Office software
  • irs-aims MARS
  • QuickQuote QuickFile Agency Management System
  • Apple Final Cut Pro
  • Vulcan Solutions Vulcan Insurance
  • Adobe After Effects
  • AMS Services AMS 360
  • Underwriting software
  • Special Agent
  • Qwen (Alibaba)
  • Applied Systems Vision
  • Microsoft Word
  • Microsoft Dynamics
  • Results International Systems Artius Suite
  • Online Database Solutions Agent Intelligence
  • Advantage Information Systems The Agency Advantage
  • Customer relationship management CRM software
  • Gong.io
  • LinkedIn
  • Agency Software AgencyPro
  • Agency Master
  • Infospectrum Quick Insure
  • Llama (Meta)
  • Microsoft Outlook
  • Insurance Technology Consultants WOW
  • Skywire Software Policyware
  • Agency management software
  • Drift (Conversational AI)
  • Gemini (Google)
  • Microsoft Excel
  • Personal computers
  • Pen-based computers
  • Postage meters
  • Laser facsimile machines
  • Laptop computers
  • Notebook computers
  • Laser printers
  • Digital cameras
  • Desktop computers