Will “Greeter” be Replaced By Robots? 🤔

Job Description

Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.

Job Details

• The SOC (Standard Occupational Classification) code is 43-4171.00
• The Mean Annual Wage in the U.S. is $ 29,120.00
• The Mean Hourly Wage is $ 14.00
• Currently, there are 997,770 people on this job

☝️ Information based on the reference occupation “Receptionists and Information Clerks”.

Also Known As…

• Receptionists and Information Clerks
• Unit Assistant
• Senior Receptionist
• Scheduler
• Receptionist
• Office Assistant
• Member Service Representative
• Greeter
• Front Desk Receptionist
• Community Liaison
• Clerk Specialist
• Utility Clerk
• Tourist Information Assistant
• Telephone Quotation Clerk
• Telephone Operator Receptionist
• Telephone Information Clerk
• Telephone Clerk
• Telephone Appointment Clerk
• Telephone Answerer
• Space Scheduler
• Schedule Announcer
• Research Clerk
• Registration Clerk
• Registrar
• Register Clerk
• Referral Coordinator
• Referral and Information Aide
• Receptionist Telephone Operator
• Quoter
• Policyholder Information Clerk
• People Greeter
• Pay Station Attendant
• Patient Registration Representative
• Park Aide
• Outpatient Clerk
• Merchandising Assistant
• Medical Scheduler
• Medical Receptionist
• Medical Office Receptionist
• Legal Receptionist
• Land Leasing Information Clerk
• Land Leasing Examiner
• Information Specialist
• Information Assistant
• In-File Operator
• Hospitality Aide
• Hospital Receptionist
• Guard Entrance Registrar
• Front Desk Officer
• Front Desk Clerk
• Emergency Room Clerk
• Dental Receptionist
• Customer Care Representative (CCR)
• Credit Reporting Clerk
• Clinic Receptionist
• Call Taker
• Call Center Representative
• Call Center Operator
• Call Center Agent
• Automobile Club Information Clerk
• Appointment Setter
• Appointment Scheduler
• Appointment Clerk

Tasks for “Greeter”

• Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
• Schedule appointments and maintain and update appointment calendars.
• Calculate and quote rates for tours, stocks, insurance policies, or other products or services.
• Take orders for merchandise or materials and send them to the proper departments to be filled.
• Transmit information or documents to customers, using computer, mail, or facsimile machine.
• Analyze data to determine answers to questions from customers or members of the public.
• Process and prepare memos, correspondence, travel vouchers, or other documents.
• Hear and resolve complaints from customers or the public.
• Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
• Keep a current record of staff members' whereabouts and availability.
• Enroll individuals to participate in programs and notify them of their acceptance.
• File and maintain records.
• Conduct tours or deliver talks describing features of public facilities, such as a historic site or national park.
• Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
• Receive payment and record receipts for services.
• Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
• Schedule space or equipment for special programs and prepare lists of participants.
• Collect, sort, distribute, or prepare mail, messages, or courier deliveries.

Related Technology & Tools

• Photocopying equipment
• Multi-line switchboards
• Electric typewriters
• Personal computers
• Multi-line telephone systems
• Filing Cabinets
• Handheld calculators
• Public address PA systems
• Postage machines
• Dictation equipment
• Data input scanners
• Switchboards
• Laser facsimile machines
• Desktop computers
• Credit card processing machines
• Scanners

• Microsoft PowerPoint
• Electronic health record EHR software
• Billing software
• Automated information system software
• Alpha Software Alpha Five
• Medical condition coding software
• Email software
• Microsoft Outlook
• Customer relationship management CRM software
• McKesson Lytec
• Microsoft Publisher
• Electronic calendar management software
• GE Healthcare Centricity EMR
• Microsoft Word
• Database software
• Medical procedure coding software
• Microsoft Excel
• Claim processing system software
• Filing system software
• St. Paul Travelers e-CARMA
• Microsoft Office
• IBM Notes
• Corel WordPerfect
• Web browser software
• Intuit QuickBooks
• Microsoft Office SharePoint Server MOSS
• IBM Check Processing Control System CPSC
• HMS
• Appointment scheduling software
• Desktop publishing software
• Kodak Dental Systems Kodak SOFTDENT Practice management software PMS
• Bookkeeping software