Will “Guest Service Representative” be Replaced By Robots? 🤔
81% Chance of Automation
“Guest Service Representative” will probably be replaced by robots.
This job is ranked #447 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.
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Job Description
Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.
Job Details
- The SOC (Standard Occupational Classification) code is 43-6013.00
- The Mean Annual Wage in the U.S. is $ 35,060.00
- The Mean Hourly Wage is $ 16.00
- Currently, there are 556,820 people on this job
☝️ Information based on the reference occupation “Medical Secretaries”.
Also Known As…
- Medical Secretaries
- Ward Clerk
- Unit Support Representative
- Unit Secretary
- Physician Office Specialist
- Patient Coordinator
- Medical Secretary
- Medical Office Specialist
- Health Unit Coordinator
- Billing Coordinator
- Admissions Coordinator
- Ward Secretary
- Verification Specialist
- Unit Clerk
- Surgery Scheduler
- Scheduler
- Receptionist
- Psychiatric Secretary
- Patient Account Representative
- Medical Terminologist
- Medical Scheduler
- Medical Reimbursement Specialist
- Medical Records Clerk
- Medical Receptionist
- Medical Office Worker
- Medical Office Secretary
- Medical Office Receptionist
- Medical Office Coordinator
- Medical Office Clerk
- Medical Front Desk Specialist
- Medical Billing Specialist
- Medical Billing Coder
- Medical Biller/Coder
- Medical Biller Coder
- Medical Administrative Specialist
- Medical Administrative Assistant
- Insurance Verifier
- Hospital Unit Clerk
- Hospital Secretary
- Hospital Receptionist
- Hospital Admissions Clerk
- Health Information Coder
- Front Office Coordinator
- Front Desk Coordinator
- Dental Secretary
- Dental Receptionist
- Data Transcriber
- Client Service Coordinator
- Certified Professional Coder (CPC)
- Certified Medical Administrative Assistant
- Appointment Scheduler
- Administrative Support Specialist
- Administrative Assistant
Tasks for “Guest Service Representative”
- Schedule tests or procedures for patients, such as lab work or x-rays, based on physician orders.
- Maintain medical records, technical library, or correspondence files.
- Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
- Receive and route messages or documents, such as laboratory results, to appropriate staff.
- Answer telephones and direct calls to appropriate staff.
- Arrange hospital admissions for patients.
- Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
- Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
- Complete insurance or other claim forms.
- Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
- Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
- Transmit correspondence or medical records by mail, e-mail, or fax.
- Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
- Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
- Prepare correspondence or assist physicians or medical scientists with preparation of reports, speeches, articles, or conference proceedings.
- Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.
Related Technology & Tools
- Laptop computers
- Photocopying equipment
- Desktop computers
- Laser facsimile machines
- Scanners
- Laser printers
- Dictaphones
- Switchboards
- Hospital intercom equipment
- Personal computers
- Credit card processing machines
- Multi-line telephone systems
- Notebook computers
- Microsoft Excel
- Addressing software
- Billing software
- Microsoft Publisher
- Electronic health record EHR software
- HMS
- PracticeWorks Systems Kodak WINOMS CS
- Desktop publishing software
- Data entry software
- MEDENT
- Intuit QuickBooks Point of Sale
- Accounts payable software
- Microsoft Word
- Medical condition coding software
- MEDITECH Medical and Practice Management MPM Suite
- Database software
- Corel WordPerfect
- Wisconsin Physicians Service Insurance CMS Secure Net Access Portal C-SNAP
- Microsoft Outlook
- Allscripts Professional PM
- Microsoft Access
- Healthcare common procedure coding system HCPCS
- Word processing software
- Allscripts Payerpath
- Accounts receivable software
- Microsoft PowerPoint
- IDX Groupcast
- CPSI CPSI System
- Web browser software
- Microsoft Internet Explorer
- Microsoft Office
- Epic Systems
- Microsys MicroMD
- Email software
- Spreadsheet software
- Amazing Charts
- McKesson Lytec
- Graphics software
- MEDITECH software
- NaviMedix NaviNet
- Patterson Dental Supply Patterson EagleSoft
- eMDs Medisoft
- Intuit QuickBooks
- Henry Schein Dentrix
- Scheduling software
- Medical procedure coding software
- dBASE Plus