Will “Guest Service Representative” be Replaced By Robots? 🤔
81% Chance of Automation
“Guest Service Representative” will probably be replaced by robots.
This job is ranked #447 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.
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Job Description
Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.
Job Details
- The SOC (Standard Occupational Classification) code is 43-6013.00
- The Mean Annual Wage in the U.S. is $ 35,060.00
- The Mean Hourly Wage is $ 16.00
- Currently, there are 556,820 people on this job
☝️ Information based on the reference occupation “Medical Secretaries”.
Also Known As…
- Medical Secretaries
- Ward Clerk
- Unit Support Representative
- Unit Secretary
- Physician Office Specialist
- Patient Coordinator
- Medical Secretary
- Medical Office Specialist
- Health Unit Coordinator
- Billing Coordinator
- Admissions Coordinator
- Ward Secretary
- Verification Specialist
- Unit Clerk
- Surgery Scheduler
- Scheduler
- Receptionist
- Psychiatric Secretary
- Patient Account Representative
- Medical Terminologist
- Medical Scheduler
- Medical Reimbursement Specialist
- Medical Records Clerk
- Medical Receptionist
- Medical Office Worker
- Medical Office Secretary
- Medical Office Receptionist
- Medical Office Coordinator
- Medical Office Clerk
- Medical Front Desk Specialist
- Medical Billing Specialist
- Medical Billing Coder
- Medical Biller/Coder
- Medical Biller Coder
- Medical Administrative Specialist
- Medical Administrative Assistant
- Insurance Verifier
- Hospital Unit Clerk
- Hospital Secretary
- Hospital Receptionist
- Hospital Admissions Clerk
- Health Information Coder
- Front Office Coordinator
- Front Desk Coordinator
- Dental Secretary
- Dental Receptionist
- Data Transcriber
- Client Service Coordinator
- Certified Professional Coder (CPC)
- Certified Medical Administrative Assistant
- Appointment Scheduler
- Administrative Support Specialist
- Administrative Assistant
Tasks for “Guest Service Representative”
- Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
- Schedule tests or procedures for patients, such as lab work or x-rays, based on physician orders.
- Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.
- Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
- Maintain medical records, technical library, or correspondence files.
- Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
- Transmit correspondence or medical records by mail, e-mail, or fax.
- Arrange hospital admissions for patients.
- Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
- Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
- Complete insurance or other claim forms.
- Receive and route messages or documents, such as laboratory results, to appropriate staff.
- Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
- Answer telephones and direct calls to appropriate staff.
- Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
- Prepare correspondence or assist physicians or medical scientists with preparation of reports, speeches, articles, or conference proceedings.
Related Technology & Tools
- Credit card processing machines
- Scanners
- Laser facsimile machines
- Switchboards
- Personal computers
- Laser printers
- Desktop computers
- Dictaphones
- Laptop computers
- Notebook computers
- Multi-line telephone systems
- Hospital intercom equipment
- Photocopying equipment
- Microsoft Internet Explorer
- Henry Schein Dentrix
- Word processing software
- Desktop publishing software
- Wisconsin Physicians Service Insurance CMS Secure Net Access Portal C-SNAP
- Allscripts Professional PM
- McKesson Lytec
- Electronic health record EHR software
- Web browser software
- Intuit QuickBooks Point of Sale
- Medical condition coding software
- Microsoft Access
- Microsoft Publisher
- CPSI CPSI System
- Microsoft Word
- Medical procedure coding software
- Accounts payable software
- eMDs Medisoft
- HMS
- PracticeWorks Systems Kodak WINOMS CS
- Intuit QuickBooks
- Microsoft PowerPoint
- MEDITECH software
- Microsoft Office
- Epic Systems
- NaviMedix NaviNet
- MEDENT
- Microsoft Outlook
- Microsoft Excel
- Graphics software
- Patterson Dental Supply Patterson EagleSoft
- Data entry software
- MEDITECH Medical and Practice Management MPM Suite
- Allscripts Payerpath
- dBASE Plus
- Scheduling software
- Accounts receivable software
- Microsys MicroMD
- Email software
- Billing software
- Corel WordPerfect
- Amazing Charts
- Addressing software
- IDX Groupcast
- Healthcare common procedure coding system HCPCS
- Spreadsheet software
- Database software