Will “Guest Service Representative” be Replaced By Robots? 🤔
81% Chance of Automation
“Guest Service Representative” will probably be replaced by robots.
This job is ranked #447 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.
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Job Description
Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.
Job Details
- The SOC (Standard Occupational Classification) code is 43-6013.00
- The Mean Annual Wage in the U.S. is $ 35,060.00
- The Mean Hourly Wage is $ 16.00
- Currently, there are 556,820 people on this job
☝️ Information based on the reference occupation “Medical Secretaries”.
Also Known As…
- Medical Secretaries
- Ward Clerk
- Unit Support Representative
- Unit Secretary
- Physician Office Specialist
- Patient Coordinator
- Medical Secretary
- Medical Office Specialist
- Health Unit Coordinator
- Billing Coordinator
- Admissions Coordinator
- Ward Secretary
- Verification Specialist
- Unit Clerk
- Surgery Scheduler
- Scheduler
- Receptionist
- Psychiatric Secretary
- Patient Account Representative
- Medical Terminologist
- Medical Scheduler
- Medical Reimbursement Specialist
- Medical Records Clerk
- Medical Receptionist
- Medical Office Worker
- Medical Office Secretary
- Medical Office Receptionist
- Medical Office Coordinator
- Medical Office Clerk
- Medical Front Desk Specialist
- Medical Billing Specialist
- Medical Billing Coder
- Medical Biller/Coder
- Medical Biller Coder
- Medical Administrative Specialist
- Medical Administrative Assistant
- Insurance Verifier
- Hospital Unit Clerk
- Hospital Secretary
- Hospital Receptionist
- Hospital Admissions Clerk
- Health Information Coder
- Front Office Coordinator
- Front Desk Coordinator
- Dental Secretary
- Dental Receptionist
- Data Transcriber
- Client Service Coordinator
- Certified Professional Coder (CPC)
- Certified Medical Administrative Assistant
- Appointment Scheduler
- Administrative Support Specialist
- Administrative Assistant
Tasks for “Guest Service Representative”
- Arrange hospital admissions for patients.
- Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.
- Receive and route messages or documents, such as laboratory results, to appropriate staff.
- Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
- Maintain medical records, technical library, or correspondence files.
- Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
- Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
- Prepare correspondence or assist physicians or medical scientists with preparation of reports, speeches, articles, or conference proceedings.
- Schedule tests or procedures for patients, such as lab work or x-rays, based on physician orders.
- Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
- Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
- Complete insurance or other claim forms.
- Answer telephones and direct calls to appropriate staff.
- Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
- Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
- Transmit correspondence or medical records by mail, e-mail, or fax.
Related Technology & Tools
- Scanners
- Photocopying equipment
- Laser facsimile machines
- Credit card processing machines
- Hospital intercom equipment
- Laptop computers
- Personal computers
- Laser printers
- Desktop computers
- Switchboards
- Dictaphones
- Notebook computers
- Multi-line telephone systems
- Patterson Dental Supply Patterson EagleSoft
- Electronic health record EHR software
- Allscripts Payerpath
- dBASE Plus
- Henry Schein Dentrix
- CPSI CPSI System
- Email software
- IDX Groupcast
- Microsoft Word
- Accounts payable software
- Microsys MicroMD
- Intuit QuickBooks Point of Sale
- Amazing Charts
- Word processing software
- Epic Systems
- Graphics software
- MEDENT
- Allscripts Professional PM
- Data entry software
- Desktop publishing software
- McKesson Lytec
- Microsoft Publisher
- Microsoft Outlook
- Wisconsin Physicians Service Insurance CMS Secure Net Access Portal C-SNAP
- PracticeWorks Systems Kodak WINOMS CS
- Microsoft PowerPoint
- Intuit QuickBooks
- eMDs Medisoft
- Scheduling software
- Web browser software
- Addressing software
- Microsoft Office
- HMS
- Database software
- MEDITECH software
- Billing software
- Spreadsheet software
- MEDITECH Medical and Practice Management MPM Suite
- Medical condition coding software
- Medical procedure coding software
- NaviMedix NaviNet
- Microsoft Access
- Healthcare common procedure coding system HCPCS
- Microsoft Internet Explorer
- Microsoft Excel
- Corel WordPerfect
- Accounts receivable software