Will “Receptionist” be Replaced By Robots? 🤔
81% Chance of Automation
“Receptionist” will probably be replaced by robots.
This job is ranked #447 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.
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Job Description
Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.
Job Details
- The SOC (Standard Occupational Classification) code is 43-6013.00
- The Mean Annual Wage in the U.S. is $ 35,060.00
- The Mean Hourly Wage is $ 16.00
- Currently, there are 556,820 people on this job
☝️ Information based on the reference occupation “Medical Secretaries”.
Also Known As…
- Medical Secretaries
- Ward Clerk
- Unit Support Representative
- Unit Secretary
- Physician Office Specialist
- Patient Coordinator
- Medical Secretary
- Medical Office Specialist
- Health Unit Coordinator
- Billing Coordinator
- Admissions Coordinator
- Ward Secretary
- Verification Specialist
- Unit Clerk
- Surgery Scheduler
- Scheduler
- Psychiatric Secretary
- Patient Account Representative
- Medical Terminologist
- Medical Scheduler
- Medical Reimbursement Specialist
- Medical Records Clerk
- Medical Receptionist
- Medical Office Worker
- Medical Office Secretary
- Medical Office Receptionist
- Medical Office Coordinator
- Medical Office Clerk
- Medical Front Desk Specialist
- Medical Billing Specialist
- Medical Billing Coder
- Medical Biller/Coder
- Medical Biller Coder
- Medical Administrative Specialist
- Medical Administrative Assistant
- Insurance Verifier
- Hospital Unit Clerk
- Hospital Secretary
- Hospital Receptionist
- Hospital Admissions Clerk
- Health Information Coder
- Guest Service Representative
- Front Office Coordinator
- Front Desk Coordinator
- Dental Secretary
- Dental Receptionist
- Data Transcriber
- Client Service Coordinator
- Certified Professional Coder (CPC)
- Certified Medical Administrative Assistant
- Appointment Scheduler
- Administrative Support Specialist
- Administrative Assistant
Tasks for “Receptionist”
- Prepare correspondence or assist physicians or medical scientists with preparation of reports, speeches, articles, or conference proceedings.
- Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
- Complete insurance or other claim forms.
- Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
- Maintain medical records, technical library, or correspondence files.
- Transmit correspondence or medical records by mail, e-mail, or fax.
- Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
- Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
- Answer telephones and direct calls to appropriate staff.
- Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
- Schedule tests or procedures for patients, such as lab work or x-rays, based on physician orders.
- Arrange hospital admissions for patients.
- Receive and route messages or documents, such as laboratory results, to appropriate staff.
- Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
- Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.
- Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
Related Technology & Tools
- Switchboards
- Multi-line telephone systems
- Personal computers
- Laser facsimile machines
- Laser printers
- Scanners
- Laptop computers
- Desktop computers
- Notebook computers
- Credit card processing machines
- Dictaphones
- Photocopying equipment
- Hospital intercom equipment
- Epic Systems
- Microsoft Excel
- Addressing software
- Healthcare common procedure coding system HCPCS
- PracticeWorks Systems Kodak WINOMS CS
- Microsoft Internet Explorer
- Microsoft Word
- Graphics software
- dBASE Plus
- NaviMedix NaviNet
- Allscripts Professional PM
- Medical procedure coding software
- HMS
- Microsoft Outlook
- Microsoft Access
- Electronic health record EHR software
- Henry Schein Dentrix
- Billing software
- Accounts payable software
- MEDENT
- Wisconsin Physicians Service Insurance CMS Secure Net Access Portal C-SNAP
- Corel WordPerfect
- IDX Groupcast
- Web browser software
- Microsoft Publisher
- Patterson Dental Supply Patterson EagleSoft
- Allscripts Payerpath
- Intuit QuickBooks
- Amazing Charts
- Microsys MicroMD
- CPSI CPSI System
- Microsoft PowerPoint
- MEDITECH Medical and Practice Management MPM Suite
- eMDs Medisoft
- MEDITECH software
- Intuit QuickBooks Point of Sale
- Scheduling software
- Database software
- Word processing software
- Spreadsheet software
- Microsoft Office
- Medical condition coding software
- Data entry software
- McKesson Lytec
- Accounts receivable software
- Desktop publishing software
- Email software