Will “Receptionist” be Replaced By Robots? 🤔
81% Chance of Automation
“Receptionist” will probably be replaced by robots.
This job is ranked #447 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.
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Job Description
Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.
Job Details
- The SOC (Standard Occupational Classification) code is 43-6013.00
- The Mean Annual Wage in the U.S. is $ 35,060.00
- The Mean Hourly Wage is $ 16.00
- Currently, there are 556,820 people on this job
☝️ Information based on the reference occupation “Medical Secretaries”.
Also Known As…
- Medical Secretaries
- Ward Clerk
- Unit Support Representative
- Unit Secretary
- Physician Office Specialist
- Patient Coordinator
- Medical Secretary
- Medical Office Specialist
- Health Unit Coordinator
- Billing Coordinator
- Admissions Coordinator
- Ward Secretary
- Verification Specialist
- Unit Clerk
- Surgery Scheduler
- Scheduler
- Psychiatric Secretary
- Patient Account Representative
- Medical Terminologist
- Medical Scheduler
- Medical Reimbursement Specialist
- Medical Records Clerk
- Medical Receptionist
- Medical Office Worker
- Medical Office Secretary
- Medical Office Receptionist
- Medical Office Coordinator
- Medical Office Clerk
- Medical Front Desk Specialist
- Medical Billing Specialist
- Medical Billing Coder
- Medical Biller/Coder
- Medical Biller Coder
- Medical Administrative Specialist
- Medical Administrative Assistant
- Insurance Verifier
- Hospital Unit Clerk
- Hospital Secretary
- Hospital Receptionist
- Hospital Admissions Clerk
- Health Information Coder
- Guest Service Representative
- Front Office Coordinator
- Front Desk Coordinator
- Dental Secretary
- Dental Receptionist
- Data Transcriber
- Client Service Coordinator
- Certified Professional Coder (CPC)
- Certified Medical Administrative Assistant
- Appointment Scheduler
- Administrative Support Specialist
- Administrative Assistant
Tasks for “Receptionist”
- Maintain medical records, technical library, or correspondence files.
- Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
- Arrange hospital admissions for patients.
- Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
- Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
- Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
- Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
- Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.
- Prepare correspondence or assist physicians or medical scientists with preparation of reports, speeches, articles, or conference proceedings.
- Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
- Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
- Schedule tests or procedures for patients, such as lab work or x-rays, based on physician orders.
- Transmit correspondence or medical records by mail, e-mail, or fax.
- Receive and route messages or documents, such as laboratory results, to appropriate staff.
- Answer telephones and direct calls to appropriate staff.
- Complete insurance or other claim forms.
Related Technology & Tools
- Laser printers
- Switchboards
- Dictaphones
- Notebook computers
- Credit card processing machines
- Scanners
- Photocopying equipment
- Laser facsimile machines
- Laptop computers
- Desktop computers
- Personal computers
- Multi-line telephone systems
- Hospital intercom equipment
- Desktop publishing software
- Healthcare common procedure coding system HCPCS
- Microsoft Word
- Medical procedure coding software
- IDX Groupcast
- Microsoft Excel
- Web browser software
- Medical condition coding software
- Accounts receivable software
- Intuit QuickBooks
- Amazing Charts
- Scheduling software
- Electronic health record EHR software
- Microsoft Internet Explorer
- NaviMedix NaviNet
- Henry Schein Dentrix
- HMS
- MEDENT
- Microsoft Office
- Graphics software
- Word processing software
- Spreadsheet software
- Microsoft Publisher
- CPSI CPSI System
- Email software
- Addressing software
- Microsoft PowerPoint
- Epic Systems
- PracticeWorks Systems Kodak WINOMS CS
- Database software
- Patterson Dental Supply Patterson EagleSoft
- Billing software
- Microsys MicroMD
- Allscripts Payerpath
- Data entry software
- Corel WordPerfect
- MEDITECH Medical and Practice Management MPM Suite
- MEDITECH software
- McKesson Lytec
- Microsoft Outlook
- Wisconsin Physicians Service Insurance CMS Secure Net Access Portal C-SNAP
- Intuit QuickBooks Point of Sale
- Allscripts Professional PM
- dBASE Plus
- Microsoft Access
- eMDs Medisoft
- Accounts payable software