Will “Customer Service Representative” be Replaced By Robots? 🤔
73% Chance of Automation
“Customer Service Representative” will maybe be replaced by robots.
This job is ranked #401 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.
Care to share? Click for Facebook, Twitter, LinkedIn, or XING. 👍
Job Description
Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, facilities planning and maintenance, custodial operations, and other office support services.
Job Details
- The SOC (Standard Occupational Classification) code is 11-3011.00
- The Mean Annual Wage in the U.S. is $ 98,930.00
- The Mean Hourly Wage is $ 47.00
- Currently, there are 266,280 people on this job
☝️ Information based on the reference occupation “Administrative Services Managers”.
Also Known As…
- Administrative Services Managers
- Office Manager
- Director of Operations
- Business Manager
- Business Administrator
- Administrator
- Administrative Specialist
- Administrative Officer
- Administrative Manager
- Administrative Coordinator
- Administrative Assistant
- Unclaimed Property Officer
- Superintendent, Maintenance, Managerial
- Space Officer
- Service Director
- Secretary
- Records Management Director
- Records and Information Manager
- Radiology Administrator
- Property Utilization Manager
- Property Disposal Officer
- Property Disposal Manager
- Practice Manager
- Operations Specialist
- Operations Director
- Operations Coordinator
- Operations Administrator
- Medical Office Manager
- Medical Office Administrator
- Maintenance Superintendent
- Maintenance Manager
- Imaging Services Director
- General Manager
- Facility Coordinator
- Facilities Manager
- Facilities Director
- Facilities Coordinator
- Director of Records Management
- Development Associate
- Dental Office Manager
- Court Administrator
- Church Administrator
- Chief Administrative Officer
- Business Unit Manager
- Business Office Manager
- Business Coordinator
- Buildings And Grounds Manager
- Building Manager
- Assisted Living Administrator
- Assistant Manager
- Administrative Services Manager
- Administrative Services Director
- Administrative Secretary
- Administrative Director
- Administrative Analyst
Tasks for “Customer Service Representative”
- Manage leasing of facility space.
- Prepare and review operational reports and schedules to ensure accuracy and efficiency.
- Conduct classes to teach procedures to staff.
- Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems.
- Participate in architectural and engineering planning and design, including space and installation management.
- Dispose of, or oversee the disposal of, surplus or unclaimed property.
- Hire and terminate clerical and administrative personnel.
- Acquire, distribute and store supplies.
- Oversee construction and renovation projects to improve efficiency and to ensure that facilities meet environmental, health, and security standards, and comply with government regulations.
- Direct or coordinate the supportive services department of a business, agency, or organization.
- Plan, administer, and control budgets for contracts, equipment, and supplies.
- Set goals and deadlines for the department.
- Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.
- Monitor the facility to ensure that it remains safe, secure, and well-maintained.
Related Technology & Tools
- Notebook computers
- Photocopying equipment
- Multi-line telephone systems
- Personal digital assistants PDA
- 10-key calculators
- Personal computers
- Mobile phones
- Laser facsimile machines
- Laptop computers
- Desktop computers
- Scanners
- Tablet computers
- Oracle Hyperion
- Microsoft Access
- Adobe Systems Adobe Acrobat
- Microsoft Project
- Web browser software
- Sage 50 Accounting
- Email software
- Microsoft Windows XP
- Microsoft Outlook
- SAP BusinessObjects Crystal Reports
- Microsoft PowerPoint
- Microsoft Office
- Microsoft Excel
- Oracle PeopleSoft
- Microsoft Word
- SPSS
- ADP Enterprise HRMS
- Microsoft Visio
- Sage MAS 200 ERP
- Teradata Database
- Delphi Technology
- Microsoft Internet Explorer
- LexisNexis
- Microsoft Dynamics GP
- Fund accounting software
- SAP
- Microsoft SharePoint
- Adobe Systems Adobe PageMaker
- PracticeWorks Systems Kodak WINOMS CS
- FileMaker Pro
- IBM Notes
- Blackbaud The Raiser's Edge
- Human resource management software HRMS
- Microsoft Publisher
- Intuit QuickBooks
- SAP Business Objects
- Minitab
- Sage 300 Construction and Real Estate
- Autodesk AutoCAD
- Yardi
- Novell GroupWise
- Oracle PeopleSoft Financials
- Data entry software