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Automation Risk Analysis

Will “Cargo Agent” be Automated?

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AI Exposure Risk

49%

“Cargo Agent” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 49% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

31%

“Cargo Agent” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 31% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Customs Brokers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Prepare customs documentation and ensure that shipments meet all applicable laws to facilitate the import and export of goods. Determine and track duties and taxes payable and process payments on behalf of client. Sign documents under a power of attorney. Represent clients in meetings with customs officials and apply for duty refunds and tariff reclassifications. Coordinate transportation and storage of imported goods.

Job Title & Hierarchy Code (SOC) Customs Brokers #13-1041.08
ℹ️

Data is based on the reference occupation: “Customs Brokers”

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Core Skills & Abilities

  • Suggest best methods of packaging or labeling products.

  • Obtain line releases for frequent shippers of low-risk commodities, high-volume entries, or multiple-container loads.

  • Advise customers on import and export restrictions, tariff systems, insurance requirements, quotas, or other customs-related matters.

  • Pay, or arrange for payment of, taxes and duties on shipments.

  • Inform importers and exporters of steps to reduce duties and taxes.

  • Confer with officials in various agencies to facilitate clearance of goods through customs and quarantine.

  • Sign documents on behalf of clients, using powers of attorney.

  • Maintain relationships with customs brokers in other ports to expedite clearing of cargo.

  • Clear goods through customs and to their destinations for clients.

  • Stay abreast of changes in import or export laws or regulations by reading current literature, attending meetings or conferences, or conferring with colleagues.

  • Contract with freight forwarders for destination services.

  • Arrange for transportation, warehousing, or product distribution of imported or exported products.

  • Apply for tariff concessions or for duty drawbacks and other refunds.

  • Insure cargo against loss, damage, or pilferage.

  • Monitor or trace the location of goods.

  • Quote duty and tax rates on goods to be imported, based on federal tariffs and excise taxes.

  • Prepare papers for shippers to appeal duty charges.

  • Prepare and process import and export documentation according to customs regulations, laws, or procedures.

  • Request or compile necessary import documentation, such as customs invoices, certificates of origin, and cargo-control documents.

  • Provide advice on transportation options, types of carriers, or shipping routes.

  • Calculate duty and tariff payments owed on shipments.

  • Post bonds for the products being imported or assist clients in obtaining bonds.

  • Classify goods according to tariff coding system.

Technologies & Software

  • ChatGPT (OpenAI)
  • Perplexity AI
  • Automated system for customs data ASYCUDA
  • Tariff databases
  • Optical character reader OCR software
  • Operating system software
  • Customs records databases
  • Tableau AI
  • Napkin AI
  • Web browser software
  • Meta Business AI
  • Electronic data interchange EDI software
  • Microsoft Office software
  • Materials requirement planning MRP software
  • Planful AI
  • Microsoft Word
  • SAP Customs Management
  • Gemini for Workspace
  • Parts classification databases
  • SAP software
  • DataRobot
  • Microsoft PowerPoint
  • Automated commercial environment software ACE
  • Microsoft Access
  • Claude (Anthropic)
  • Alteryx AI
  • Microsoft Outlook
  • Microsoft Copilot
  • Microsoft Excel
  • Multiline telephone systems
  • Laser facsimile machines
  • Desktop computers
  • Computer data input scanners
  • Tablet computers
  • Personal computers