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Automation Risk Analysis

Will “Cargo Agent” be Automated?

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AI Exposure Risk

49%

“Cargo Agent” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 49% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

31%

“Cargo Agent” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 31% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Customs Brokers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Prepare customs documentation and ensure that shipments meet all applicable laws to facilitate the import and export of goods. Determine and track duties and taxes payable and process payments on behalf of client. Sign documents under a power of attorney. Represent clients in meetings with customs officials and apply for duty refunds and tariff reclassifications. Coordinate transportation and storage of imported goods.

Job Title & Hierarchy Code (SOC) Customs Brokers #13-1041.08
ℹ️

Data is based on the reference occupation: “Customs Brokers”

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Core Skills & Abilities

  • Suggest best methods of packaging or labeling products.

  • Request or compile necessary import documentation, such as customs invoices, certificates of origin, and cargo-control documents.

  • Obtain line releases for frequent shippers of low-risk commodities, high-volume entries, or multiple-container loads.

  • Monitor or trace the location of goods.

  • Stay abreast of changes in import or export laws or regulations by reading current literature, attending meetings or conferences, or conferring with colleagues.

  • Inform importers and exporters of steps to reduce duties and taxes.

  • Clear goods through customs and to their destinations for clients.

  • Classify goods according to tariff coding system.

  • Provide advice on transportation options, types of carriers, or shipping routes.

  • Prepare and process import and export documentation according to customs regulations, laws, or procedures.

  • Calculate duty and tariff payments owed on shipments.

  • Maintain relationships with customs brokers in other ports to expedite clearing of cargo.

  • Quote duty and tax rates on goods to be imported, based on federal tariffs and excise taxes.

  • Contract with freight forwarders for destination services.

  • Post bonds for the products being imported or assist clients in obtaining bonds.

  • Confer with officials in various agencies to facilitate clearance of goods through customs and quarantine.

  • Prepare papers for shippers to appeal duty charges.

  • Apply for tariff concessions or for duty drawbacks and other refunds.

  • Pay, or arrange for payment of, taxes and duties on shipments.

  • Arrange for transportation, warehousing, or product distribution of imported or exported products.

  • Insure cargo against loss, damage, or pilferage.

  • Advise customers on import and export restrictions, tariff systems, insurance requirements, quotas, or other customs-related matters.

  • Sign documents on behalf of clients, using powers of attorney.

Technologies & Software

  • Optical character reader OCR software
  • Planful AI
  • Microsoft Excel
  • Automated system for customs data ASYCUDA
  • Tableau AI
  • ChatGPT (OpenAI)
  • Customs records databases
  • Napkin AI
  • Microsoft Access
  • Microsoft Word
  • Parts classification databases
  • Perplexity AI
  • Operating system software
  • Microsoft Office software
  • Claude (Anthropic)
  • Microsoft Copilot
  • Gemini for Workspace
  • Alteryx AI
  • Tariff databases
  • Automated commercial environment software ACE
  • Microsoft PowerPoint
  • Microsoft Outlook
  • SAP Customs Management
  • SAP software
  • Web browser software
  • Meta Business AI
  • DataRobot
  • Electronic data interchange EDI software
  • Materials requirement planning MRP software
  • Computer data input scanners
  • Laser facsimile machines
  • Personal computers
  • Tablet computers
  • Multiline telephone systems
  • Desktop computers