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Automation Risk Analysis

Will “Import/Export Agent” be Automated?

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AI Exposure Risk

49%

“Import/Export Agent” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 49% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

31%

“Import/Export Agent” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 31% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Customs Brokers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Prepare customs documentation and ensure that shipments meet all applicable laws to facilitate the import and export of goods. Determine and track duties and taxes payable and process payments on behalf of client. Sign documents under a power of attorney. Represent clients in meetings with customs officials and apply for duty refunds and tariff reclassifications. Coordinate transportation and storage of imported goods.

Job Title & Hierarchy Code (SOC) Customs Brokers #13-1041.08
ℹ️

Data is based on the reference occupation: “Customs Brokers”

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Core Skills & Abilities

  • Pay, or arrange for payment of, taxes and duties on shipments.

  • Prepare and process import and export documentation according to customs regulations, laws, or procedures.

  • Obtain line releases for frequent shippers of low-risk commodities, high-volume entries, or multiple-container loads.

  • Maintain relationships with customs brokers in other ports to expedite clearing of cargo.

  • Clear goods through customs and to their destinations for clients.

  • Inform importers and exporters of steps to reduce duties and taxes.

  • Prepare papers for shippers to appeal duty charges.

  • Sign documents on behalf of clients, using powers of attorney.

  • Classify goods according to tariff coding system.

  • Insure cargo against loss, damage, or pilferage.

  • Post bonds for the products being imported or assist clients in obtaining bonds.

  • Quote duty and tax rates on goods to be imported, based on federal tariffs and excise taxes.

  • Monitor or trace the location of goods.

  • Contract with freight forwarders for destination services.

  • Advise customers on import and export restrictions, tariff systems, insurance requirements, quotas, or other customs-related matters.

  • Suggest best methods of packaging or labeling products.

  • Stay abreast of changes in import or export laws or regulations by reading current literature, attending meetings or conferences, or conferring with colleagues.

  • Provide advice on transportation options, types of carriers, or shipping routes.

  • Calculate duty and tariff payments owed on shipments.

  • Arrange for transportation, warehousing, or product distribution of imported or exported products.

  • Confer with officials in various agencies to facilitate clearance of goods through customs and quarantine.

  • Request or compile necessary import documentation, such as customs invoices, certificates of origin, and cargo-control documents.

  • Apply for tariff concessions or for duty drawbacks and other refunds.

Technologies & Software

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  • Microsoft Excel
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  • Perplexity AI
  • Tableau AI
  • Claude (Anthropic)
  • Materials requirement planning MRP software
  • Operating system software
  • Alteryx AI
  • DataRobot
  • Customs records databases
  • ChatGPT (OpenAI)
  • Parts classification databases
  • Microsoft Office software
  • SAP Customs Management
  • SAP software
  • Automated commercial environment software ACE
  • Planful AI
  • Microsoft Access
  • Electronic data interchange EDI software
  • Microsoft Copilot
  • Meta Business AI
  • Automated system for customs data ASYCUDA
  • Optical character reader OCR software
  • Tablet computers
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  • Desktop computers
  • Personal computers
  • Computer data input scanners