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Automation Risk Analysis

Will “Import Agent” be Automated?

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AI Exposure Risk

49%

“Import Agent” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 49% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

31%

“Import Agent” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 31% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Customs Brokers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Prepare customs documentation and ensure that shipments meet all applicable laws to facilitate the import and export of goods. Determine and track duties and taxes payable and process payments on behalf of client. Sign documents under a power of attorney. Represent clients in meetings with customs officials and apply for duty refunds and tariff reclassifications. Coordinate transportation and storage of imported goods.

Job Title & Hierarchy Code (SOC) Customs Brokers #13-1041.08
ℹ️

Data is based on the reference occupation: “Customs Brokers”

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Core Skills & Abilities

  • Contract with freight forwarders for destination services.

  • Post bonds for the products being imported or assist clients in obtaining bonds.

  • Insure cargo against loss, damage, or pilferage.

  • Advise customers on import and export restrictions, tariff systems, insurance requirements, quotas, or other customs-related matters.

  • Calculate duty and tariff payments owed on shipments.

  • Inform importers and exporters of steps to reduce duties and taxes.

  • Obtain line releases for frequent shippers of low-risk commodities, high-volume entries, or multiple-container loads.

  • Provide advice on transportation options, types of carriers, or shipping routes.

  • Suggest best methods of packaging or labeling products.

  • Arrange for transportation, warehousing, or product distribution of imported or exported products.

  • Stay abreast of changes in import or export laws or regulations by reading current literature, attending meetings or conferences, or conferring with colleagues.

  • Quote duty and tax rates on goods to be imported, based on federal tariffs and excise taxes.

  • Maintain relationships with customs brokers in other ports to expedite clearing of cargo.

  • Confer with officials in various agencies to facilitate clearance of goods through customs and quarantine.

  • Sign documents on behalf of clients, using powers of attorney.

  • Apply for tariff concessions or for duty drawbacks and other refunds.

  • Classify goods according to tariff coding system.

  • Request or compile necessary import documentation, such as customs invoices, certificates of origin, and cargo-control documents.

  • Clear goods through customs and to their destinations for clients.

  • Monitor or trace the location of goods.

  • Pay, or arrange for payment of, taxes and duties on shipments.

  • Prepare papers for shippers to appeal duty charges.

  • Prepare and process import and export documentation according to customs regulations, laws, or procedures.

Technologies & Software

  • Web browser software
  • Operating system software
  • Planful AI
  • Microsoft Office software
  • Microsoft Copilot
  • Customs records databases
  • Microsoft Access
  • Napkin AI
  • Tableau AI
  • SAP Customs Management
  • Parts classification databases
  • Automated commercial environment software ACE
  • Meta Business AI
  • ChatGPT (OpenAI)
  • Tariff databases
  • Claude (Anthropic)
  • Gemini for Workspace
  • Automated system for customs data ASYCUDA
  • SAP software
  • Materials requirement planning MRP software
  • Microsoft Outlook
  • Microsoft Excel
  • Microsoft Word
  • DataRobot
  • Microsoft PowerPoint
  • Alteryx AI
  • Optical character reader OCR software
  • Electronic data interchange EDI software
  • Perplexity AI
  • Computer data input scanners
  • Multiline telephone systems
  • Tablet computers
  • Personal computers
  • Desktop computers
  • Laser facsimile machines