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Automation Risk Analysis

Will “Customs Consultant” be Automated?

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AI Exposure Risk

49%

“Customs Consultant” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 49% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

31%

“Customs Consultant” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 31% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Customs Brokers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Prepare customs documentation and ensure that shipments meet all applicable laws to facilitate the import and export of goods. Determine and track duties and taxes payable and process payments on behalf of client. Sign documents under a power of attorney. Represent clients in meetings with customs officials and apply for duty refunds and tariff reclassifications. Coordinate transportation and storage of imported goods.

Job Title & Hierarchy Code (SOC) Customs Brokers #13-1041.08
ℹ️

Data is based on the reference occupation: “Customs Brokers”

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Core Skills & Abilities

  • Insure cargo against loss, damage, or pilferage.

  • Prepare and process import and export documentation according to customs regulations, laws, or procedures.

  • Apply for tariff concessions or for duty drawbacks and other refunds.

  • Inform importers and exporters of steps to reduce duties and taxes.

  • Clear goods through customs and to their destinations for clients.

  • Monitor or trace the location of goods.

  • Post bonds for the products being imported or assist clients in obtaining bonds.

  • Stay abreast of changes in import or export laws or regulations by reading current literature, attending meetings or conferences, or conferring with colleagues.

  • Suggest best methods of packaging or labeling products.

  • Classify goods according to tariff coding system.

  • Obtain line releases for frequent shippers of low-risk commodities, high-volume entries, or multiple-container loads.

  • Quote duty and tax rates on goods to be imported, based on federal tariffs and excise taxes.

  • Request or compile necessary import documentation, such as customs invoices, certificates of origin, and cargo-control documents.

  • Sign documents on behalf of clients, using powers of attorney.

  • Advise customers on import and export restrictions, tariff systems, insurance requirements, quotas, or other customs-related matters.

  • Calculate duty and tariff payments owed on shipments.

  • Provide advice on transportation options, types of carriers, or shipping routes.

  • Maintain relationships with customs brokers in other ports to expedite clearing of cargo.

  • Arrange for transportation, warehousing, or product distribution of imported or exported products.

  • Contract with freight forwarders for destination services.

  • Confer with officials in various agencies to facilitate clearance of goods through customs and quarantine.

  • Prepare papers for shippers to appeal duty charges.

  • Pay, or arrange for payment of, taxes and duties on shipments.

Technologies & Software

  • Microsoft Excel
  • Gemini for Workspace
  • Microsoft Office software
  • Microsoft Outlook
  • Automated system for customs data ASYCUDA
  • Meta Business AI
  • Electronic data interchange EDI software
  • ChatGPT (OpenAI)
  • Microsoft Access
  • Parts classification databases
  • Web browser software
  • Microsoft Word
  • Tableau AI
  • Customs records databases
  • SAP software
  • Claude (Anthropic)
  • Tariff databases
  • Perplexity AI
  • Alteryx AI
  • Planful AI
  • Optical character reader OCR software
  • Microsoft PowerPoint
  • Automated commercial environment software ACE
  • SAP Customs Management
  • Napkin AI
  • DataRobot
  • Materials requirement planning MRP software
  • Operating system software
  • Microsoft Copilot
  • Computer data input scanners
  • Desktop computers
  • Multiline telephone systems
  • Tablet computers
  • Laser facsimile machines
  • Personal computers