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Automation Risk Analysis

Will “Customs Entry Specialist” be Automated?

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AI Exposure Risk

49%

“Customs Entry Specialist” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 49% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

31%

“Customs Entry Specialist” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 31% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Customs Brokers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Prepare customs documentation and ensure that shipments meet all applicable laws to facilitate the import and export of goods. Determine and track duties and taxes payable and process payments on behalf of client. Sign documents under a power of attorney. Represent clients in meetings with customs officials and apply for duty refunds and tariff reclassifications. Coordinate transportation and storage of imported goods.

Job Title & Hierarchy Code (SOC) Customs Brokers #13-1041.08
ℹ️

Data is based on the reference occupation: “Customs Brokers”

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Core Skills & Abilities

  • Confer with officials in various agencies to facilitate clearance of goods through customs and quarantine.

  • Monitor or trace the location of goods.

  • Pay, or arrange for payment of, taxes and duties on shipments.

  • Advise customers on import and export restrictions, tariff systems, insurance requirements, quotas, or other customs-related matters.

  • Provide advice on transportation options, types of carriers, or shipping routes.

  • Request or compile necessary import documentation, such as customs invoices, certificates of origin, and cargo-control documents.

  • Suggest best methods of packaging or labeling products.

  • Stay abreast of changes in import or export laws or regulations by reading current literature, attending meetings or conferences, or conferring with colleagues.

  • Inform importers and exporters of steps to reduce duties and taxes.

  • Classify goods according to tariff coding system.

  • Apply for tariff concessions or for duty drawbacks and other refunds.

  • Prepare papers for shippers to appeal duty charges.

  • Post bonds for the products being imported or assist clients in obtaining bonds.

  • Clear goods through customs and to their destinations for clients.

  • Insure cargo against loss, damage, or pilferage.

  • Sign documents on behalf of clients, using powers of attorney.

  • Maintain relationships with customs brokers in other ports to expedite clearing of cargo.

  • Quote duty and tax rates on goods to be imported, based on federal tariffs and excise taxes.

  • Contract with freight forwarders for destination services.

  • Calculate duty and tariff payments owed on shipments.

  • Prepare and process import and export documentation according to customs regulations, laws, or procedures.

  • Arrange for transportation, warehousing, or product distribution of imported or exported products.

  • Obtain line releases for frequent shippers of low-risk commodities, high-volume entries, or multiple-container loads.

Technologies & Software

  • Microsoft PowerPoint
  • Microsoft Copilot
  • Microsoft Excel
  • Microsoft Office software
  • Parts classification databases
  • Alteryx AI
  • Automated system for customs data ASYCUDA
  • Meta Business AI
  • Tariff databases
  • Claude (Anthropic)
  • SAP software
  • Automated commercial environment software ACE
  • SAP Customs Management
  • Gemini for Workspace
  • Tableau AI
  • Operating system software
  • ChatGPT (OpenAI)
  • DataRobot
  • Microsoft Outlook
  • Customs records databases
  • Perplexity AI
  • Materials requirement planning MRP software
  • Planful AI
  • Web browser software
  • Napkin AI
  • Microsoft Access
  • Microsoft Word
  • Electronic data interchange EDI software
  • Optical character reader OCR software
  • Laser facsimile machines
  • Computer data input scanners
  • Multiline telephone systems
  • Tablet computers
  • Personal computers
  • Desktop computers