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Automation Risk Analysis

Will “Customs Coordinator” be Automated?

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AI Exposure Risk

49%

“Customs Coordinator” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 49% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

31%

“Customs Coordinator” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 31% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Customs Brokers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Prepare customs documentation and ensure that shipments meet all applicable laws to facilitate the import and export of goods. Determine and track duties and taxes payable and process payments on behalf of client. Sign documents under a power of attorney. Represent clients in meetings with customs officials and apply for duty refunds and tariff reclassifications. Coordinate transportation and storage of imported goods.

Job Title & Hierarchy Code (SOC) Customs Brokers #13-1041.08
ℹ️

Data is based on the reference occupation: “Customs Brokers”

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Core Skills & Abilities

  • Provide advice on transportation options, types of carriers, or shipping routes.

  • Request or compile necessary import documentation, such as customs invoices, certificates of origin, and cargo-control documents.

  • Contract with freight forwarders for destination services.

  • Advise customers on import and export restrictions, tariff systems, insurance requirements, quotas, or other customs-related matters.

  • Stay abreast of changes in import or export laws or regulations by reading current literature, attending meetings or conferences, or conferring with colleagues.

  • Classify goods according to tariff coding system.

  • Post bonds for the products being imported or assist clients in obtaining bonds.

  • Inform importers and exporters of steps to reduce duties and taxes.

  • Maintain relationships with customs brokers in other ports to expedite clearing of cargo.

  • Quote duty and tax rates on goods to be imported, based on federal tariffs and excise taxes.

  • Obtain line releases for frequent shippers of low-risk commodities, high-volume entries, or multiple-container loads.

  • Pay, or arrange for payment of, taxes and duties on shipments.

  • Prepare and process import and export documentation according to customs regulations, laws, or procedures.

  • Arrange for transportation, warehousing, or product distribution of imported or exported products.

  • Confer with officials in various agencies to facilitate clearance of goods through customs and quarantine.

  • Calculate duty and tariff payments owed on shipments.

  • Insure cargo against loss, damage, or pilferage.

  • Monitor or trace the location of goods.

  • Sign documents on behalf of clients, using powers of attorney.

  • Clear goods through customs and to their destinations for clients.

  • Apply for tariff concessions or for duty drawbacks and other refunds.

  • Prepare papers for shippers to appeal duty charges.

  • Suggest best methods of packaging or labeling products.

Technologies & Software

  • Tableau AI
  • Web browser software
  • Microsoft Excel
  • Microsoft Copilot
  • Operating system software
  • Automated system for customs data ASYCUDA
  • Tariff databases
  • Electronic data interchange EDI software
  • ChatGPT (OpenAI)
  • Customs records databases
  • Microsoft PowerPoint
  • Gemini for Workspace
  • SAP software
  • Automated commercial environment software ACE
  • Meta Business AI
  • DataRobot
  • Microsoft Word
  • Parts classification databases
  • Perplexity AI
  • Materials requirement planning MRP software
  • Planful AI
  • Napkin AI
  • Optical character reader OCR software
  • Alteryx AI
  • Microsoft Access
  • Microsoft Outlook
  • Microsoft Office software
  • SAP Customs Management
  • Claude (Anthropic)
  • Laser facsimile machines
  • Computer data input scanners
  • Personal computers
  • Tablet computers
  • Desktop computers
  • Multiline telephone systems