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Automation Risk Analysis

Will “Customs Coordinator” be Automated?

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AI Exposure Risk

49%

“Customs Coordinator” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 49% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

31%

“Customs Coordinator” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 31% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Customs Brokers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Prepare customs documentation and ensure that shipments meet all applicable laws to facilitate the import and export of goods. Determine and track duties and taxes payable and process payments on behalf of client. Sign documents under a power of attorney. Represent clients in meetings with customs officials and apply for duty refunds and tariff reclassifications. Coordinate transportation and storage of imported goods.

Job Title & Hierarchy Code (SOC) Customs Brokers #13-1041.08
ℹ️

Data is based on the reference occupation: “Customs Brokers”

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Core Skills & Abilities

  • Classify goods according to tariff coding system.

  • Contract with freight forwarders for destination services.

  • Monitor or trace the location of goods.

  • Request or compile necessary import documentation, such as customs invoices, certificates of origin, and cargo-control documents.

  • Post bonds for the products being imported or assist clients in obtaining bonds.

  • Maintain relationships with customs brokers in other ports to expedite clearing of cargo.

  • Prepare and process import and export documentation according to customs regulations, laws, or procedures.

  • Sign documents on behalf of clients, using powers of attorney.

  • Clear goods through customs and to their destinations for clients.

  • Prepare papers for shippers to appeal duty charges.

  • Provide advice on transportation options, types of carriers, or shipping routes.

  • Insure cargo against loss, damage, or pilferage.

  • Inform importers and exporters of steps to reduce duties and taxes.

  • Calculate duty and tariff payments owed on shipments.

  • Quote duty and tax rates on goods to be imported, based on federal tariffs and excise taxes.

  • Advise customers on import and export restrictions, tariff systems, insurance requirements, quotas, or other customs-related matters.

  • Stay abreast of changes in import or export laws or regulations by reading current literature, attending meetings or conferences, or conferring with colleagues.

  • Obtain line releases for frequent shippers of low-risk commodities, high-volume entries, or multiple-container loads.

  • Pay, or arrange for payment of, taxes and duties on shipments.

  • Confer with officials in various agencies to facilitate clearance of goods through customs and quarantine.

  • Suggest best methods of packaging or labeling products.

  • Apply for tariff concessions or for duty drawbacks and other refunds.

  • Arrange for transportation, warehousing, or product distribution of imported or exported products.

Technologies & Software

  • Optical character reader OCR software
  • Perplexity AI
  • Claude (Anthropic)
  • Microsoft Word
  • Meta Business AI
  • Tariff databases
  • SAP software
  • Automated system for customs data ASYCUDA
  • Microsoft Office software
  • Planful AI
  • Operating system software
  • Microsoft Outlook
  • Microsoft Access
  • Materials requirement planning MRP software
  • Gemini for Workspace
  • Microsoft Excel
  • Alteryx AI
  • Parts classification databases
  • Web browser software
  • Microsoft PowerPoint
  • Customs records databases
  • Electronic data interchange EDI software
  • Microsoft Copilot
  • SAP Customs Management
  • ChatGPT (OpenAI)
  • DataRobot
  • Tableau AI
  • Automated commercial environment software ACE
  • Napkin AI
  • Tablet computers
  • Personal computers
  • Desktop computers
  • Multiline telephone systems
  • Computer data input scanners
  • Laser facsimile machines