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Automation Risk Analysis

Will “Customs and Border Patrol Agent (CBP Agent)” be Automated?

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AI Exposure Risk

49%

“Customs and Border Patrol Agent (CBP Agent)” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 49% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

31%

“Customs and Border Patrol Agent (CBP Agent)” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 31% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Customs Brokers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Prepare customs documentation and ensure that shipments meet all applicable laws to facilitate the import and export of goods. Determine and track duties and taxes payable and process payments on behalf of client. Sign documents under a power of attorney. Represent clients in meetings with customs officials and apply for duty refunds and tariff reclassifications. Coordinate transportation and storage of imported goods.

Job Title & Hierarchy Code (SOC) Customs Brokers #13-1041.08
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Data is based on the reference occupation: “Customs Brokers”

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Core Skills & Abilities

  • Insure cargo against loss, damage, or pilferage.

  • Suggest best methods of packaging or labeling products.

  • Pay, or arrange for payment of, taxes and duties on shipments.

  • Inform importers and exporters of steps to reduce duties and taxes.

  • Stay abreast of changes in import or export laws or regulations by reading current literature, attending meetings or conferences, or conferring with colleagues.

  • Sign documents on behalf of clients, using powers of attorney.

  • Prepare papers for shippers to appeal duty charges.

  • Monitor or trace the location of goods.

  • Apply for tariff concessions or for duty drawbacks and other refunds.

  • Obtain line releases for frequent shippers of low-risk commodities, high-volume entries, or multiple-container loads.

  • Arrange for transportation, warehousing, or product distribution of imported or exported products.

  • Calculate duty and tariff payments owed on shipments.

  • Post bonds for the products being imported or assist clients in obtaining bonds.

  • Prepare and process import and export documentation according to customs regulations, laws, or procedures.

  • Clear goods through customs and to their destinations for clients.

  • Maintain relationships with customs brokers in other ports to expedite clearing of cargo.

  • Confer with officials in various agencies to facilitate clearance of goods through customs and quarantine.

  • Contract with freight forwarders for destination services.

  • Request or compile necessary import documentation, such as customs invoices, certificates of origin, and cargo-control documents.

  • Advise customers on import and export restrictions, tariff systems, insurance requirements, quotas, or other customs-related matters.

  • Provide advice on transportation options, types of carriers, or shipping routes.

  • Quote duty and tax rates on goods to be imported, based on federal tariffs and excise taxes.

  • Classify goods according to tariff coding system.

Technologies & Software

  • ChatGPT (OpenAI)
  • Microsoft Excel
  • Microsoft PowerPoint
  • Customs records databases
  • Tableau AI
  • DataRobot
  • Napkin AI
  • Electronic data interchange EDI software
  • Microsoft Access
  • Materials requirement planning MRP software
  • Operating system software
  • Meta Business AI
  • Tariff databases
  • Parts classification databases
  • Microsoft Word
  • Web browser software
  • SAP Customs Management
  • Planful AI
  • Alteryx AI
  • SAP software
  • Gemini for Workspace
  • Microsoft Outlook
  • Microsoft Copilot
  • Automated commercial environment software ACE
  • Perplexity AI
  • Microsoft Office software
  • Automated system for customs data ASYCUDA
  • Claude (Anthropic)
  • Optical character reader OCR software
  • Laser facsimile machines
  • Tablet computers
  • Computer data input scanners
  • Desktop computers
  • Personal computers
  • Multiline telephone systems