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Automation Risk Analysis

Will “Customs and Border Patrol Agent (CBP Agent)” be Automated?

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AI Exposure Risk

49%

“Customs and Border Patrol Agent (CBP Agent)” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 49% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

31%

“Customs and Border Patrol Agent (CBP Agent)” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 31% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Customs Brokers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Prepare customs documentation and ensure that shipments meet all applicable laws to facilitate the import and export of goods. Determine and track duties and taxes payable and process payments on behalf of client. Sign documents under a power of attorney. Represent clients in meetings with customs officials and apply for duty refunds and tariff reclassifications. Coordinate transportation and storage of imported goods.

Job Title & Hierarchy Code (SOC) Customs Brokers #13-1041.08
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Data is based on the reference occupation: “Customs Brokers”

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Core Skills & Abilities

  • Sign documents on behalf of clients, using powers of attorney.

  • Maintain relationships with customs brokers in other ports to expedite clearing of cargo.

  • Post bonds for the products being imported or assist clients in obtaining bonds.

  • Request or compile necessary import documentation, such as customs invoices, certificates of origin, and cargo-control documents.

  • Calculate duty and tariff payments owed on shipments.

  • Stay abreast of changes in import or export laws or regulations by reading current literature, attending meetings or conferences, or conferring with colleagues.

  • Insure cargo against loss, damage, or pilferage.

  • Prepare papers for shippers to appeal duty charges.

  • Clear goods through customs and to their destinations for clients.

  • Quote duty and tax rates on goods to be imported, based on federal tariffs and excise taxes.

  • Arrange for transportation, warehousing, or product distribution of imported or exported products.

  • Confer with officials in various agencies to facilitate clearance of goods through customs and quarantine.

  • Contract with freight forwarders for destination services.

  • Obtain line releases for frequent shippers of low-risk commodities, high-volume entries, or multiple-container loads.

  • Monitor or trace the location of goods.

  • Inform importers and exporters of steps to reduce duties and taxes.

  • Apply for tariff concessions or for duty drawbacks and other refunds.

  • Provide advice on transportation options, types of carriers, or shipping routes.

  • Advise customers on import and export restrictions, tariff systems, insurance requirements, quotas, or other customs-related matters.

  • Pay, or arrange for payment of, taxes and duties on shipments.

  • Suggest best methods of packaging or labeling products.

  • Prepare and process import and export documentation according to customs regulations, laws, or procedures.

  • Classify goods according to tariff coding system.

Technologies & Software

  • Napkin AI
  • Automated commercial environment software ACE
  • Microsoft Access
  • Optical character reader OCR software
  • Tariff databases
  • SAP software
  • Microsoft Excel
  • DataRobot
  • Microsoft Outlook
  • Web browser software
  • Operating system software
  • Gemini for Workspace
  • Microsoft Copilot
  • Materials requirement planning MRP software
  • Automated system for customs data ASYCUDA
  • Customs records databases
  • Microsoft Word
  • Claude (Anthropic)
  • Meta Business AI
  • ChatGPT (OpenAI)
  • Alteryx AI
  • SAP Customs Management
  • Planful AI
  • Microsoft PowerPoint
  • Parts classification databases
  • Tableau AI
  • Electronic data interchange EDI software
  • Perplexity AI
  • Microsoft Office software
  • Tablet computers
  • Desktop computers
  • Multiline telephone systems
  • Laser facsimile machines
  • Computer data input scanners
  • Personal computers