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Automation Risk Analysis

Will “Customs and Border Patrol Agent (CBP Agent)” be Automated?

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AI Exposure Risk

49%

“Customs and Border Patrol Agent (CBP Agent)” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 49% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

31%

“Customs and Border Patrol Agent (CBP Agent)” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 31% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Customs Brokers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Prepare customs documentation and ensure that shipments meet all applicable laws to facilitate the import and export of goods. Determine and track duties and taxes payable and process payments on behalf of client. Sign documents under a power of attorney. Represent clients in meetings with customs officials and apply for duty refunds and tariff reclassifications. Coordinate transportation and storage of imported goods.

Job Title & Hierarchy Code (SOC) Customs Brokers #13-1041.08
ℹ️

Data is based on the reference occupation: “Customs Brokers”

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Core Skills & Abilities

  • Contract with freight forwarders for destination services.

  • Provide advice on transportation options, types of carriers, or shipping routes.

  • Request or compile necessary import documentation, such as customs invoices, certificates of origin, and cargo-control documents.

  • Confer with officials in various agencies to facilitate clearance of goods through customs and quarantine.

  • Stay abreast of changes in import or export laws or regulations by reading current literature, attending meetings or conferences, or conferring with colleagues.

  • Prepare papers for shippers to appeal duty charges.

  • Pay, or arrange for payment of, taxes and duties on shipments.

  • Quote duty and tax rates on goods to be imported, based on federal tariffs and excise taxes.

  • Classify goods according to tariff coding system.

  • Advise customers on import and export restrictions, tariff systems, insurance requirements, quotas, or other customs-related matters.

  • Maintain relationships with customs brokers in other ports to expedite clearing of cargo.

  • Monitor or trace the location of goods.

  • Obtain line releases for frequent shippers of low-risk commodities, high-volume entries, or multiple-container loads.

  • Calculate duty and tariff payments owed on shipments.

  • Arrange for transportation, warehousing, or product distribution of imported or exported products.

  • Post bonds for the products being imported or assist clients in obtaining bonds.

  • Inform importers and exporters of steps to reduce duties and taxes.

  • Suggest best methods of packaging or labeling products.

  • Clear goods through customs and to their destinations for clients.

  • Prepare and process import and export documentation according to customs regulations, laws, or procedures.

  • Sign documents on behalf of clients, using powers of attorney.

  • Insure cargo against loss, damage, or pilferage.

  • Apply for tariff concessions or for duty drawbacks and other refunds.

Technologies & Software

  • DataRobot
  • Operating system software
  • Web browser software
  • Materials requirement planning MRP software
  • Microsoft Access
  • Claude (Anthropic)
  • Microsoft Outlook
  • Microsoft Excel
  • Alteryx AI
  • Microsoft Copilot
  • Tariff databases
  • SAP Customs Management
  • Napkin AI
  • Microsoft PowerPoint
  • Microsoft Office software
  • Gemini for Workspace
  • Meta Business AI
  • Microsoft Word
  • Customs records databases
  • Perplexity AI
  • Electronic data interchange EDI software
  • Automated commercial environment software ACE
  • Parts classification databases
  • Automated system for customs data ASYCUDA
  • SAP software
  • ChatGPT (OpenAI)
  • Planful AI
  • Tableau AI
  • Optical character reader OCR software
  • Multiline telephone systems
  • Tablet computers
  • Desktop computers
  • Computer data input scanners
  • Laser facsimile machines
  • Personal computers