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Automation Risk Analysis

Will “Licensed Customs Broker” be Automated?

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AI Exposure Risk

49%

“Licensed Customs Broker” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 49% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

31%

“Licensed Customs Broker” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 31% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Customs Brokers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Prepare customs documentation and ensure that shipments meet all applicable laws to facilitate the import and export of goods. Determine and track duties and taxes payable and process payments on behalf of client. Sign documents under a power of attorney. Represent clients in meetings with customs officials and apply for duty refunds and tariff reclassifications. Coordinate transportation and storage of imported goods.

Job Title & Hierarchy Code (SOC) Customs Brokers #13-1041.08
ℹ️

Data is based on the reference occupation: “Customs Brokers”

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Core Skills & Abilities

  • Obtain line releases for frequent shippers of low-risk commodities, high-volume entries, or multiple-container loads.

  • Clear goods through customs and to their destinations for clients.

  • Advise customers on import and export restrictions, tariff systems, insurance requirements, quotas, or other customs-related matters.

  • Stay abreast of changes in import or export laws or regulations by reading current literature, attending meetings or conferences, or conferring with colleagues.

  • Prepare papers for shippers to appeal duty charges.

  • Request or compile necessary import documentation, such as customs invoices, certificates of origin, and cargo-control documents.

  • Monitor or trace the location of goods.

  • Post bonds for the products being imported or assist clients in obtaining bonds.

  • Contract with freight forwarders for destination services.

  • Maintain relationships with customs brokers in other ports to expedite clearing of cargo.

  • Inform importers and exporters of steps to reduce duties and taxes.

  • Quote duty and tax rates on goods to be imported, based on federal tariffs and excise taxes.

  • Confer with officials in various agencies to facilitate clearance of goods through customs and quarantine.

  • Pay, or arrange for payment of, taxes and duties on shipments.

  • Sign documents on behalf of clients, using powers of attorney.

  • Classify goods according to tariff coding system.

  • Insure cargo against loss, damage, or pilferage.

  • Calculate duty and tariff payments owed on shipments.

  • Provide advice on transportation options, types of carriers, or shipping routes.

  • Prepare and process import and export documentation according to customs regulations, laws, or procedures.

  • Apply for tariff concessions or for duty drawbacks and other refunds.

  • Suggest best methods of packaging or labeling products.

  • Arrange for transportation, warehousing, or product distribution of imported or exported products.

Technologies & Software

  • SAP Customs Management
  • Microsoft Access
  • Automated commercial environment software ACE
  • Customs records databases
  • Parts classification databases
  • Microsoft Copilot
  • Materials requirement planning MRP software
  • ChatGPT (OpenAI)
  • Optical character reader OCR software
  • Tableau AI
  • Microsoft PowerPoint
  • Meta Business AI
  • Microsoft Outlook
  • SAP software
  • Tariff databases
  • Operating system software
  • Automated system for customs data ASYCUDA
  • Microsoft Word
  • Alteryx AI
  • Napkin AI
  • Claude (Anthropic)
  • Electronic data interchange EDI software
  • Gemini for Workspace
  • Planful AI
  • Perplexity AI
  • Web browser software
  • Microsoft Excel
  • Microsoft Office software
  • DataRobot
  • Multiline telephone systems
  • Desktop computers
  • Laser facsimile machines
  • Personal computers
  • Tablet computers
  • Computer data input scanners