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Automation Risk Analysis

Will “Customs Brokerage Agent” be Automated?

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AI Exposure Risk

49%

“Customs Brokerage Agent” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 49% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

31%

“Customs Brokerage Agent” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 31% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Customs Brokers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Prepare customs documentation and ensure that shipments meet all applicable laws to facilitate the import and export of goods. Determine and track duties and taxes payable and process payments on behalf of client. Sign documents under a power of attorney. Represent clients in meetings with customs officials and apply for duty refunds and tariff reclassifications. Coordinate transportation and storage of imported goods.

Job Title & Hierarchy Code (SOC) Customs Brokers #13-1041.08
ℹ️

Data is based on the reference occupation: “Customs Brokers”

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Core Skills & Abilities

  • Advise customers on import and export restrictions, tariff systems, insurance requirements, quotas, or other customs-related matters.

  • Apply for tariff concessions or for duty drawbacks and other refunds.

  • Classify goods according to tariff coding system.

  • Prepare papers for shippers to appeal duty charges.

  • Prepare and process import and export documentation according to customs regulations, laws, or procedures.

  • Calculate duty and tariff payments owed on shipments.

  • Arrange for transportation, warehousing, or product distribution of imported or exported products.

  • Confer with officials in various agencies to facilitate clearance of goods through customs and quarantine.

  • Quote duty and tax rates on goods to be imported, based on federal tariffs and excise taxes.

  • Clear goods through customs and to their destinations for clients.

  • Monitor or trace the location of goods.

  • Inform importers and exporters of steps to reduce duties and taxes.

  • Suggest best methods of packaging or labeling products.

  • Request or compile necessary import documentation, such as customs invoices, certificates of origin, and cargo-control documents.

  • Contract with freight forwarders for destination services.

  • Post bonds for the products being imported or assist clients in obtaining bonds.

  • Sign documents on behalf of clients, using powers of attorney.

  • Maintain relationships with customs brokers in other ports to expedite clearing of cargo.

  • Obtain line releases for frequent shippers of low-risk commodities, high-volume entries, or multiple-container loads.

  • Pay, or arrange for payment of, taxes and duties on shipments.

  • Insure cargo against loss, damage, or pilferage.

  • Provide advice on transportation options, types of carriers, or shipping routes.

  • Stay abreast of changes in import or export laws or regulations by reading current literature, attending meetings or conferences, or conferring with colleagues.

Technologies & Software

  • Operating system software
  • Parts classification databases
  • Customs records databases
  • Microsoft Access
  • Microsoft PowerPoint
  • Napkin AI
  • Perplexity AI
  • Planful AI
  • Optical character reader OCR software
  • Microsoft Outlook
  • Microsoft Excel
  • Electronic data interchange EDI software
  • Microsoft Copilot
  • Microsoft Office software
  • Automated commercial environment software ACE
  • Meta Business AI
  • Microsoft Word
  • Alteryx AI
  • SAP Customs Management
  • Tableau AI
  • SAP software
  • DataRobot
  • Web browser software
  • Automated system for customs data ASYCUDA
  • Tariff databases
  • Gemini for Workspace
  • ChatGPT (OpenAI)
  • Claude (Anthropic)
  • Materials requirement planning MRP software
  • Multiline telephone systems
  • Tablet computers
  • Computer data input scanners
  • Personal computers
  • Desktop computers
  • Laser facsimile machines