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Automation Risk Analysis

Will “Customs Brokerage Agent” be Automated?

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AI Exposure Risk

49%

“Customs Brokerage Agent” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 49% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

31%

“Customs Brokerage Agent” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 31% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Customs Brokers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Prepare customs documentation and ensure that shipments meet all applicable laws to facilitate the import and export of goods. Determine and track duties and taxes payable and process payments on behalf of client. Sign documents under a power of attorney. Represent clients in meetings with customs officials and apply for duty refunds and tariff reclassifications. Coordinate transportation and storage of imported goods.

Job Title & Hierarchy Code (SOC) Customs Brokers #13-1041.08
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Data is based on the reference occupation: “Customs Brokers”

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Core Skills & Abilities

  • Sign documents on behalf of clients, using powers of attorney.

  • Obtain line releases for frequent shippers of low-risk commodities, high-volume entries, or multiple-container loads.

  • Quote duty and tax rates on goods to be imported, based on federal tariffs and excise taxes.

  • Maintain relationships with customs brokers in other ports to expedite clearing of cargo.

  • Arrange for transportation, warehousing, or product distribution of imported or exported products.

  • Apply for tariff concessions or for duty drawbacks and other refunds.

  • Suggest best methods of packaging or labeling products.

  • Monitor or trace the location of goods.

  • Provide advice on transportation options, types of carriers, or shipping routes.

  • Prepare papers for shippers to appeal duty charges.

  • Pay, or arrange for payment of, taxes and duties on shipments.

  • Classify goods according to tariff coding system.

  • Confer with officials in various agencies to facilitate clearance of goods through customs and quarantine.

  • Contract with freight forwarders for destination services.

  • Clear goods through customs and to their destinations for clients.

  • Request or compile necessary import documentation, such as customs invoices, certificates of origin, and cargo-control documents.

  • Stay abreast of changes in import or export laws or regulations by reading current literature, attending meetings or conferences, or conferring with colleagues.

  • Advise customers on import and export restrictions, tariff systems, insurance requirements, quotas, or other customs-related matters.

  • Inform importers and exporters of steps to reduce duties and taxes.

  • Insure cargo against loss, damage, or pilferage.

  • Prepare and process import and export documentation according to customs regulations, laws, or procedures.

  • Post bonds for the products being imported or assist clients in obtaining bonds.

  • Calculate duty and tariff payments owed on shipments.

Technologies & Software

  • DataRobot
  • Automated commercial environment software ACE
  • Perplexity AI
  • Automated system for customs data ASYCUDA
  • Gemini for Workspace
  • Customs records databases
  • Alteryx AI
  • ChatGPT (OpenAI)
  • Materials requirement planning MRP software
  • Parts classification databases
  • SAP software
  • Microsoft Copilot
  • SAP Customs Management
  • Claude (Anthropic)
  • Electronic data interchange EDI software
  • Microsoft PowerPoint
  • Planful AI
  • Optical character reader OCR software
  • Tariff databases
  • Microsoft Outlook
  • Microsoft Word
  • Microsoft Access
  • Meta Business AI
  • Tableau AI
  • Microsoft Excel
  • Napkin AI
  • Operating system software
  • Microsoft Office software
  • Web browser software
  • Laser facsimile machines
  • Multiline telephone systems
  • Personal computers
  • Tablet computers
  • Desktop computers
  • Computer data input scanners