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Automation Risk Analysis

Will “Customs Brokerage Agent” be Automated?

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AI Exposure Risk

49%

“Customs Brokerage Agent” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 49% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

31%

“Customs Brokerage Agent” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 31% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Customs Brokers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Prepare customs documentation and ensure that shipments meet all applicable laws to facilitate the import and export of goods. Determine and track duties and taxes payable and process payments on behalf of client. Sign documents under a power of attorney. Represent clients in meetings with customs officials and apply for duty refunds and tariff reclassifications. Coordinate transportation and storage of imported goods.

Job Title & Hierarchy Code (SOC) Customs Brokers #13-1041.08
ℹ️

Data is based on the reference occupation: “Customs Brokers”

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Core Skills & Abilities

  • Request or compile necessary import documentation, such as customs invoices, certificates of origin, and cargo-control documents.

  • Clear goods through customs and to their destinations for clients.

  • Pay, or arrange for payment of, taxes and duties on shipments.

  • Sign documents on behalf of clients, using powers of attorney.

  • Contract with freight forwarders for destination services.

  • Provide advice on transportation options, types of carriers, or shipping routes.

  • Confer with officials in various agencies to facilitate clearance of goods through customs and quarantine.

  • Obtain line releases for frequent shippers of low-risk commodities, high-volume entries, or multiple-container loads.

  • Post bonds for the products being imported or assist clients in obtaining bonds.

  • Classify goods according to tariff coding system.

  • Prepare papers for shippers to appeal duty charges.

  • Calculate duty and tariff payments owed on shipments.

  • Inform importers and exporters of steps to reduce duties and taxes.

  • Apply for tariff concessions or for duty drawbacks and other refunds.

  • Prepare and process import and export documentation according to customs regulations, laws, or procedures.

  • Quote duty and tax rates on goods to be imported, based on federal tariffs and excise taxes.

  • Advise customers on import and export restrictions, tariff systems, insurance requirements, quotas, or other customs-related matters.

  • Insure cargo against loss, damage, or pilferage.

  • Suggest best methods of packaging or labeling products.

  • Arrange for transportation, warehousing, or product distribution of imported or exported products.

  • Stay abreast of changes in import or export laws or regulations by reading current literature, attending meetings or conferences, or conferring with colleagues.

  • Maintain relationships with customs brokers in other ports to expedite clearing of cargo.

  • Monitor or trace the location of goods.

Technologies & Software

  • Operating system software
  • SAP Customs Management
  • Web browser software
  • Electronic data interchange EDI software
  • Microsoft Access
  • SAP software
  • Planful AI
  • Gemini for Workspace
  • Alteryx AI
  • Meta Business AI
  • Microsoft Copilot
  • Optical character reader OCR software
  • Materials requirement planning MRP software
  • Tableau AI
  • Parts classification databases
  • Microsoft PowerPoint
  • DataRobot
  • Microsoft Outlook
  • Claude (Anthropic)
  • Napkin AI
  • Microsoft Word
  • Microsoft Excel
  • Automated system for customs data ASYCUDA
  • Automated commercial environment software ACE
  • Customs records databases
  • Perplexity AI
  • Tariff databases
  • Microsoft Office software
  • ChatGPT (OpenAI)
  • Desktop computers
  • Personal computers
  • Multiline telephone systems
  • Computer data input scanners
  • Laser facsimile machines
  • Tablet computers