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Automation Risk Analysis

Will “Operations Assistant” be Automated?

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AI Exposure Risk

49%

“Operations Assistant” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 49% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

31%

“Operations Assistant” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 31% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Customs Brokers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Prepare customs documentation and ensure that shipments meet all applicable laws to facilitate the import and export of goods. Determine and track duties and taxes payable and process payments on behalf of client. Sign documents under a power of attorney. Represent clients in meetings with customs officials and apply for duty refunds and tariff reclassifications. Coordinate transportation and storage of imported goods.

Job Title & Hierarchy Code (SOC) Customs Brokers #13-1041.08
ℹ️

Data is based on the reference occupation: “Customs Brokers”

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Core Skills & Abilities

  • Suggest best methods of packaging or labeling products.

  • Maintain relationships with customs brokers in other ports to expedite clearing of cargo.

  • Apply for tariff concessions or for duty drawbacks and other refunds.

  • Monitor or trace the location of goods.

  • Obtain line releases for frequent shippers of low-risk commodities, high-volume entries, or multiple-container loads.

  • Calculate duty and tariff payments owed on shipments.

  • Confer with officials in various agencies to facilitate clearance of goods through customs and quarantine.

  • Arrange for transportation, warehousing, or product distribution of imported or exported products.

  • Pay, or arrange for payment of, taxes and duties on shipments.

  • Post bonds for the products being imported or assist clients in obtaining bonds.

  • Quote duty and tax rates on goods to be imported, based on federal tariffs and excise taxes.

  • Stay abreast of changes in import or export laws or regulations by reading current literature, attending meetings or conferences, or conferring with colleagues.

  • Classify goods according to tariff coding system.

  • Contract with freight forwarders for destination services.

  • Provide advice on transportation options, types of carriers, or shipping routes.

  • Request or compile necessary import documentation, such as customs invoices, certificates of origin, and cargo-control documents.

  • Insure cargo against loss, damage, or pilferage.

  • Sign documents on behalf of clients, using powers of attorney.

  • Clear goods through customs and to their destinations for clients.

  • Inform importers and exporters of steps to reduce duties and taxes.

  • Advise customers on import and export restrictions, tariff systems, insurance requirements, quotas, or other customs-related matters.

  • Prepare and process import and export documentation according to customs regulations, laws, or procedures.

  • Prepare papers for shippers to appeal duty charges.

Technologies & Software

  • Microsoft Access
  • Tableau AI
  • Parts classification databases
  • Electronic data interchange EDI software
  • Automated system for customs data ASYCUDA
  • Claude (Anthropic)
  • Optical character reader OCR software
  • Customs records databases
  • SAP Customs Management
  • Alteryx AI
  • Perplexity AI
  • Microsoft Word
  • Materials requirement planning MRP software
  • Web browser software
  • Tariff databases
  • ChatGPT (OpenAI)
  • Gemini for Workspace
  • Operating system software
  • Microsoft Excel
  • Automated commercial environment software ACE
  • Microsoft Copilot
  • Microsoft Outlook
  • Meta Business AI
  • Planful AI
  • Napkin AI
  • Microsoft Office software
  • DataRobot
  • SAP software
  • Microsoft PowerPoint
  • Computer data input scanners
  • Desktop computers
  • Multiline telephone systems
  • Laser facsimile machines
  • Personal computers
  • Tablet computers