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Automation Risk Analysis

Will “Operations Assistant” be Automated?

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AI Exposure Risk

49%

“Operations Assistant” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 49% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

31%

“Operations Assistant” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 31% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Customs Brokers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Prepare customs documentation and ensure that shipments meet all applicable laws to facilitate the import and export of goods. Determine and track duties and taxes payable and process payments on behalf of client. Sign documents under a power of attorney. Represent clients in meetings with customs officials and apply for duty refunds and tariff reclassifications. Coordinate transportation and storage of imported goods.

Job Title & Hierarchy Code (SOC) Customs Brokers #13-1041.08
ℹ️

Data is based on the reference occupation: “Customs Brokers”

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Core Skills & Abilities

  • Advise customers on import and export restrictions, tariff systems, insurance requirements, quotas, or other customs-related matters.

  • Obtain line releases for frequent shippers of low-risk commodities, high-volume entries, or multiple-container loads.

  • Post bonds for the products being imported or assist clients in obtaining bonds.

  • Stay abreast of changes in import or export laws or regulations by reading current literature, attending meetings or conferences, or conferring with colleagues.

  • Sign documents on behalf of clients, using powers of attorney.

  • Prepare and process import and export documentation according to customs regulations, laws, or procedures.

  • Confer with officials in various agencies to facilitate clearance of goods through customs and quarantine.

  • Provide advice on transportation options, types of carriers, or shipping routes.

  • Insure cargo against loss, damage, or pilferage.

  • Calculate duty and tariff payments owed on shipments.

  • Suggest best methods of packaging or labeling products.

  • Request or compile necessary import documentation, such as customs invoices, certificates of origin, and cargo-control documents.

  • Classify goods according to tariff coding system.

  • Maintain relationships with customs brokers in other ports to expedite clearing of cargo.

  • Quote duty and tax rates on goods to be imported, based on federal tariffs and excise taxes.

  • Arrange for transportation, warehousing, or product distribution of imported or exported products.

  • Prepare papers for shippers to appeal duty charges.

  • Apply for tariff concessions or for duty drawbacks and other refunds.

  • Inform importers and exporters of steps to reduce duties and taxes.

  • Clear goods through customs and to their destinations for clients.

  • Monitor or trace the location of goods.

  • Pay, or arrange for payment of, taxes and duties on shipments.

  • Contract with freight forwarders for destination services.

Technologies & Software

  • Customs records databases
  • Microsoft Outlook
  • Gemini for Workspace
  • SAP Customs Management
  • Automated system for customs data ASYCUDA
  • Tariff databases
  • Microsoft Access
  • Planful AI
  • Claude (Anthropic)
  • Meta Business AI
  • Microsoft Copilot
  • Napkin AI
  • Operating system software
  • Microsoft Excel
  • Materials requirement planning MRP software
  • Microsoft PowerPoint
  • Perplexity AI
  • Optical character reader OCR software
  • Microsoft Office software
  • ChatGPT (OpenAI)
  • DataRobot
  • Alteryx AI
  • SAP software
  • Automated commercial environment software ACE
  • Web browser software
  • Electronic data interchange EDI software
  • Parts classification databases
  • Tableau AI
  • Microsoft Word
  • Desktop computers
  • Laser facsimile machines
  • Computer data input scanners
  • Personal computers
  • Multiline telephone systems
  • Tablet computers