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Automation Risk Analysis

Will “Customs Specialist” be Automated?

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AI Exposure Risk

49%

“Customs Specialist” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 49% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

31%

“Customs Specialist” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 31% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Customs Brokers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Prepare customs documentation and ensure that shipments meet all applicable laws to facilitate the import and export of goods. Determine and track duties and taxes payable and process payments on behalf of client. Sign documents under a power of attorney. Represent clients in meetings with customs officials and apply for duty refunds and tariff reclassifications. Coordinate transportation and storage of imported goods.

Job Title & Hierarchy Code (SOC) Customs Brokers #13-1041.08
ℹ️

Data is based on the reference occupation: “Customs Brokers”

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Core Skills & Abilities

  • Advise customers on import and export restrictions, tariff systems, insurance requirements, quotas, or other customs-related matters.

  • Classify goods according to tariff coding system.

  • Insure cargo against loss, damage, or pilferage.

  • Clear goods through customs and to their destinations for clients.

  • Provide advice on transportation options, types of carriers, or shipping routes.

  • Monitor or trace the location of goods.

  • Post bonds for the products being imported or assist clients in obtaining bonds.

  • Arrange for transportation, warehousing, or product distribution of imported or exported products.

  • Contract with freight forwarders for destination services.

  • Calculate duty and tariff payments owed on shipments.

  • Sign documents on behalf of clients, using powers of attorney.

  • Stay abreast of changes in import or export laws or regulations by reading current literature, attending meetings or conferences, or conferring with colleagues.

  • Inform importers and exporters of steps to reduce duties and taxes.

  • Maintain relationships with customs brokers in other ports to expedite clearing of cargo.

  • Obtain line releases for frequent shippers of low-risk commodities, high-volume entries, or multiple-container loads.

  • Prepare and process import and export documentation according to customs regulations, laws, or procedures.

  • Prepare papers for shippers to appeal duty charges.

  • Confer with officials in various agencies to facilitate clearance of goods through customs and quarantine.

  • Suggest best methods of packaging or labeling products.

  • Quote duty and tax rates on goods to be imported, based on federal tariffs and excise taxes.

  • Apply for tariff concessions or for duty drawbacks and other refunds.

  • Request or compile necessary import documentation, such as customs invoices, certificates of origin, and cargo-control documents.

  • Pay, or arrange for payment of, taxes and duties on shipments.

Technologies & Software

  • Customs records databases
  • Meta Business AI
  • SAP software
  • Tariff databases
  • Operating system software
  • Alteryx AI
  • Microsoft Outlook
  • Microsoft Excel
  • Microsoft Copilot
  • Microsoft Office software
  • Automated commercial environment software ACE
  • Microsoft Access
  • Parts classification databases
  • Microsoft Word
  • Web browser software
  • Electronic data interchange EDI software
  • DataRobot
  • ChatGPT (OpenAI)
  • SAP Customs Management
  • Optical character reader OCR software
  • Microsoft PowerPoint
  • Claude (Anthropic)
  • Planful AI
  • Automated system for customs data ASYCUDA
  • Perplexity AI
  • Materials requirement planning MRP software
  • Napkin AI
  • Tableau AI
  • Gemini for Workspace
  • Tablet computers
  • Computer data input scanners
  • Multiline telephone systems
  • Desktop computers
  • Laser facsimile machines
  • Personal computers