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Automation Risk Analysis

Will “Import-Export Agent” be Automated?

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AI Exposure Risk

49%

“Import-Export Agent” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 49% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

31%

“Import-Export Agent” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 31% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Customs Brokers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Prepare customs documentation and ensure that shipments meet all applicable laws to facilitate the import and export of goods. Determine and track duties and taxes payable and process payments on behalf of client. Sign documents under a power of attorney. Represent clients in meetings with customs officials and apply for duty refunds and tariff reclassifications. Coordinate transportation and storage of imported goods.

Job Title & Hierarchy Code (SOC) Customs Brokers #13-1041.08
ℹ️

Data is based on the reference occupation: “Customs Brokers”

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Core Skills & Abilities

  • Insure cargo against loss, damage, or pilferage.

  • Post bonds for the products being imported or assist clients in obtaining bonds.

  • Arrange for transportation, warehousing, or product distribution of imported or exported products.

  • Classify goods according to tariff coding system.

  • Quote duty and tax rates on goods to be imported, based on federal tariffs and excise taxes.

  • Maintain relationships with customs brokers in other ports to expedite clearing of cargo.

  • Calculate duty and tariff payments owed on shipments.

  • Inform importers and exporters of steps to reduce duties and taxes.

  • Contract with freight forwarders for destination services.

  • Pay, or arrange for payment of, taxes and duties on shipments.

  • Apply for tariff concessions or for duty drawbacks and other refunds.

  • Provide advice on transportation options, types of carriers, or shipping routes.

  • Advise customers on import and export restrictions, tariff systems, insurance requirements, quotas, or other customs-related matters.

  • Clear goods through customs and to their destinations for clients.

  • Prepare and process import and export documentation according to customs regulations, laws, or procedures.

  • Sign documents on behalf of clients, using powers of attorney.

  • Request or compile necessary import documentation, such as customs invoices, certificates of origin, and cargo-control documents.

  • Stay abreast of changes in import or export laws or regulations by reading current literature, attending meetings or conferences, or conferring with colleagues.

  • Monitor or trace the location of goods.

  • Prepare papers for shippers to appeal duty charges.

  • Obtain line releases for frequent shippers of low-risk commodities, high-volume entries, or multiple-container loads.

  • Suggest best methods of packaging or labeling products.

  • Confer with officials in various agencies to facilitate clearance of goods through customs and quarantine.

Technologies & Software

  • Napkin AI
  • Microsoft Word
  • Materials requirement planning MRP software
  • Alteryx AI
  • Claude (Anthropic)
  • SAP software
  • Parts classification databases
  • Automated commercial environment software ACE
  • Automated system for customs data ASYCUDA
  • DataRobot
  • Gemini for Workspace
  • Tableau AI
  • Customs records databases
  • Microsoft Excel
  • Optical character reader OCR software
  • Microsoft Outlook
  • Tariff databases
  • Microsoft Office software
  • Planful AI
  • Microsoft PowerPoint
  • Meta Business AI
  • Operating system software
  • Web browser software
  • Microsoft Access
  • ChatGPT (OpenAI)
  • SAP Customs Management
  • Microsoft Copilot
  • Electronic data interchange EDI software
  • Perplexity AI
  • Multiline telephone systems
  • Personal computers
  • Computer data input scanners
  • Tablet computers
  • Laser facsimile machines
  • Desktop computers