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Automation Risk Analysis

Will “Import-Export Agent” be Automated?

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AI Exposure Risk

49%

“Import-Export Agent” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 49% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

31%

“Import-Export Agent” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 31% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Customs Brokers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Prepare customs documentation and ensure that shipments meet all applicable laws to facilitate the import and export of goods. Determine and track duties and taxes payable and process payments on behalf of client. Sign documents under a power of attorney. Represent clients in meetings with customs officials and apply for duty refunds and tariff reclassifications. Coordinate transportation and storage of imported goods.

Job Title & Hierarchy Code (SOC) Customs Brokers #13-1041.08
ℹ️

Data is based on the reference occupation: “Customs Brokers”

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Core Skills & Abilities

  • Insure cargo against loss, damage, or pilferage.

  • Sign documents on behalf of clients, using powers of attorney.

  • Prepare and process import and export documentation according to customs regulations, laws, or procedures.

  • Quote duty and tax rates on goods to be imported, based on federal tariffs and excise taxes.

  • Suggest best methods of packaging or labeling products.

  • Inform importers and exporters of steps to reduce duties and taxes.

  • Obtain line releases for frequent shippers of low-risk commodities, high-volume entries, or multiple-container loads.

  • Pay, or arrange for payment of, taxes and duties on shipments.

  • Apply for tariff concessions or for duty drawbacks and other refunds.

  • Contract with freight forwarders for destination services.

  • Post bonds for the products being imported or assist clients in obtaining bonds.

  • Maintain relationships with customs brokers in other ports to expedite clearing of cargo.

  • Classify goods according to tariff coding system.

  • Calculate duty and tariff payments owed on shipments.

  • Stay abreast of changes in import or export laws or regulations by reading current literature, attending meetings or conferences, or conferring with colleagues.

  • Clear goods through customs and to their destinations for clients.

  • Prepare papers for shippers to appeal duty charges.

  • Request or compile necessary import documentation, such as customs invoices, certificates of origin, and cargo-control documents.

  • Provide advice on transportation options, types of carriers, or shipping routes.

  • Advise customers on import and export restrictions, tariff systems, insurance requirements, quotas, or other customs-related matters.

  • Monitor or trace the location of goods.

  • Confer with officials in various agencies to facilitate clearance of goods through customs and quarantine.

  • Arrange for transportation, warehousing, or product distribution of imported or exported products.

Technologies & Software

  • Automated system for customs data ASYCUDA
  • Napkin AI
  • Customs records databases
  • Gemini for Workspace
  • Parts classification databases
  • Microsoft Office software
  • Tariff databases
  • Optical character reader OCR software
  • Claude (Anthropic)
  • DataRobot
  • SAP software
  • Meta Business AI
  • Microsoft Copilot
  • Automated commercial environment software ACE
  • ChatGPT (OpenAI)
  • Materials requirement planning MRP software
  • Microsoft Excel
  • SAP Customs Management
  • Microsoft Word
  • Microsoft Access
  • Alteryx AI
  • Planful AI
  • Perplexity AI
  • Electronic data interchange EDI software
  • Microsoft PowerPoint
  • Tableau AI
  • Microsoft Outlook
  • Web browser software
  • Operating system software
  • Tablet computers
  • Personal computers
  • Computer data input scanners
  • Laser facsimile machines
  • Desktop computers
  • Multiline telephone systems