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Automation Risk Analysis

Will “Customs Broker” be Automated?

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AI Exposure Risk

49%

“Customs Broker” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 49% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

31%

“Customs Broker” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 31% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Customs Brokers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Prepare customs documentation and ensure that shipments meet all applicable laws to facilitate the import and export of goods. Determine and track duties and taxes payable and process payments on behalf of client. Sign documents under a power of attorney. Represent clients in meetings with customs officials and apply for duty refunds and tariff reclassifications. Coordinate transportation and storage of imported goods.

Job Title & Hierarchy Code (SOC) Customs Brokers #13-1041.08
ℹ️

Data is based on the reference occupation: “Customs Brokers”

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Core Skills & Abilities

  • Quote duty and tax rates on goods to be imported, based on federal tariffs and excise taxes.

  • Inform importers and exporters of steps to reduce duties and taxes.

  • Stay abreast of changes in import or export laws or regulations by reading current literature, attending meetings or conferences, or conferring with colleagues.

  • Monitor or trace the location of goods.

  • Classify goods according to tariff coding system.

  • Apply for tariff concessions or for duty drawbacks and other refunds.

  • Post bonds for the products being imported or assist clients in obtaining bonds.

  • Confer with officials in various agencies to facilitate clearance of goods through customs and quarantine.

  • Obtain line releases for frequent shippers of low-risk commodities, high-volume entries, or multiple-container loads.

  • Sign documents on behalf of clients, using powers of attorney.

  • Contract with freight forwarders for destination services.

  • Clear goods through customs and to their destinations for clients.

  • Insure cargo against loss, damage, or pilferage.

  • Calculate duty and tariff payments owed on shipments.

  • Prepare and process import and export documentation according to customs regulations, laws, or procedures.

  • Suggest best methods of packaging or labeling products.

  • Provide advice on transportation options, types of carriers, or shipping routes.

  • Advise customers on import and export restrictions, tariff systems, insurance requirements, quotas, or other customs-related matters.

  • Prepare papers for shippers to appeal duty charges.

  • Request or compile necessary import documentation, such as customs invoices, certificates of origin, and cargo-control documents.

  • Pay, or arrange for payment of, taxes and duties on shipments.

  • Maintain relationships with customs brokers in other ports to expedite clearing of cargo.

  • Arrange for transportation, warehousing, or product distribution of imported or exported products.

Technologies & Software

  • Microsoft Copilot
  • Tableau AI
  • Microsoft Office software
  • Planful AI
  • Customs records databases
  • Automated system for customs data ASYCUDA
  • Web browser software
  • Alteryx AI
  • Automated commercial environment software ACE
  • Microsoft PowerPoint
  • Materials requirement planning MRP software
  • Microsoft Excel
  • Optical character reader OCR software
  • Meta Business AI
  • Microsoft Access
  • ChatGPT (OpenAI)
  • DataRobot
  • SAP software
  • Microsoft Outlook
  • Claude (Anthropic)
  • SAP Customs Management
  • Perplexity AI
  • Gemini for Workspace
  • Electronic data interchange EDI software
  • Parts classification databases
  • Microsoft Word
  • Operating system software
  • Napkin AI
  • Tariff databases
  • Personal computers
  • Laser facsimile machines
  • Computer data input scanners
  • Desktop computers
  • Multiline telephone systems
  • Tablet computers