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Automation Risk Analysis

Will “Customs Brokerage Coordinator” be Automated?

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AI Exposure Risk

49%

“Customs Brokerage Coordinator” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 49% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

31%

“Customs Brokerage Coordinator” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 31% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Customs Brokers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Prepare customs documentation and ensure that shipments meet all applicable laws to facilitate the import and export of goods. Determine and track duties and taxes payable and process payments on behalf of client. Sign documents under a power of attorney. Represent clients in meetings with customs officials and apply for duty refunds and tariff reclassifications. Coordinate transportation and storage of imported goods.

Job Title & Hierarchy Code (SOC) Customs Brokers #13-1041.08
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Data is based on the reference occupation: “Customs Brokers”

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Core Skills & Abilities

  • Advise customers on import and export restrictions, tariff systems, insurance requirements, quotas, or other customs-related matters.

  • Quote duty and tax rates on goods to be imported, based on federal tariffs and excise taxes.

  • Clear goods through customs and to their destinations for clients.

  • Contract with freight forwarders for destination services.

  • Arrange for transportation, warehousing, or product distribution of imported or exported products.

  • Prepare papers for shippers to appeal duty charges.

  • Obtain line releases for frequent shippers of low-risk commodities, high-volume entries, or multiple-container loads.

  • Insure cargo against loss, damage, or pilferage.

  • Request or compile necessary import documentation, such as customs invoices, certificates of origin, and cargo-control documents.

  • Suggest best methods of packaging or labeling products.

  • Provide advice on transportation options, types of carriers, or shipping routes.

  • Pay, or arrange for payment of, taxes and duties on shipments.

  • Post bonds for the products being imported or assist clients in obtaining bonds.

  • Apply for tariff concessions or for duty drawbacks and other refunds.

  • Classify goods according to tariff coding system.

  • Confer with officials in various agencies to facilitate clearance of goods through customs and quarantine.

  • Calculate duty and tariff payments owed on shipments.

  • Stay abreast of changes in import or export laws or regulations by reading current literature, attending meetings or conferences, or conferring with colleagues.

  • Prepare and process import and export documentation according to customs regulations, laws, or procedures.

  • Monitor or trace the location of goods.

  • Maintain relationships with customs brokers in other ports to expedite clearing of cargo.

  • Sign documents on behalf of clients, using powers of attorney.

  • Inform importers and exporters of steps to reduce duties and taxes.

Technologies & Software

  • Electronic data interchange EDI software
  • SAP Customs Management
  • Automated commercial environment software ACE
  • Tariff databases
  • Gemini for Workspace
  • Microsoft Word
  • Claude (Anthropic)
  • Microsoft Office software
  • Meta Business AI
  • Customs records databases
  • DataRobot
  • Planful AI
  • Optical character reader OCR software
  • SAP software
  • Tableau AI
  • Microsoft Copilot
  • Microsoft Excel
  • Perplexity AI
  • Parts classification databases
  • Web browser software
  • Automated system for customs data ASYCUDA
  • Microsoft PowerPoint
  • Operating system software
  • Microsoft Outlook
  • Materials requirement planning MRP software
  • Alteryx AI
  • ChatGPT (OpenAI)
  • Microsoft Access
  • Napkin AI
  • Multiline telephone systems
  • Personal computers
  • Computer data input scanners
  • Desktop computers
  • Laser facsimile machines
  • Tablet computers