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Automation Risk Analysis

Will “Customs Brokerage Representative” be Automated?

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AI Exposure Risk

49%

“Customs Brokerage Representative” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 49% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

31%

“Customs Brokerage Representative” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 31% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Customs Brokers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Prepare customs documentation and ensure that shipments meet all applicable laws to facilitate the import and export of goods. Determine and track duties and taxes payable and process payments on behalf of client. Sign documents under a power of attorney. Represent clients in meetings with customs officials and apply for duty refunds and tariff reclassifications. Coordinate transportation and storage of imported goods.

Job Title & Hierarchy Code (SOC) Customs Brokers #13-1041.08
ℹ️

Data is based on the reference occupation: “Customs Brokers”

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Core Skills & Abilities

  • Confer with officials in various agencies to facilitate clearance of goods through customs and quarantine.

  • Calculate duty and tariff payments owed on shipments.

  • Advise customers on import and export restrictions, tariff systems, insurance requirements, quotas, or other customs-related matters.

  • Arrange for transportation, warehousing, or product distribution of imported or exported products.

  • Contract with freight forwarders for destination services.

  • Pay, or arrange for payment of, taxes and duties on shipments.

  • Clear goods through customs and to their destinations for clients.

  • Provide advice on transportation options, types of carriers, or shipping routes.

  • Quote duty and tax rates on goods to be imported, based on federal tariffs and excise taxes.

  • Stay abreast of changes in import or export laws or regulations by reading current literature, attending meetings or conferences, or conferring with colleagues.

  • Post bonds for the products being imported or assist clients in obtaining bonds.

  • Request or compile necessary import documentation, such as customs invoices, certificates of origin, and cargo-control documents.

  • Prepare and process import and export documentation according to customs regulations, laws, or procedures.

  • Inform importers and exporters of steps to reduce duties and taxes.

  • Sign documents on behalf of clients, using powers of attorney.

  • Monitor or trace the location of goods.

  • Prepare papers for shippers to appeal duty charges.

  • Suggest best methods of packaging or labeling products.

  • Obtain line releases for frequent shippers of low-risk commodities, high-volume entries, or multiple-container loads.

  • Classify goods according to tariff coding system.

  • Insure cargo against loss, damage, or pilferage.

  • Apply for tariff concessions or for duty drawbacks and other refunds.

  • Maintain relationships with customs brokers in other ports to expedite clearing of cargo.

Technologies & Software

  • Microsoft Access
  • Microsoft Outlook
  • Automated commercial environment software ACE
  • Microsoft Copilot
  • Parts classification databases
  • Alteryx AI
  • Gemini for Workspace
  • Meta Business AI
  • SAP Customs Management
  • Planful AI
  • Perplexity AI
  • Electronic data interchange EDI software
  • Claude (Anthropic)
  • Optical character reader OCR software
  • Tariff databases
  • Microsoft PowerPoint
  • Napkin AI
  • Operating system software
  • Microsoft Word
  • SAP software
  • Automated system for customs data ASYCUDA
  • Microsoft Office software
  • Tableau AI
  • Materials requirement planning MRP software
  • ChatGPT (OpenAI)
  • DataRobot
  • Microsoft Excel
  • Customs records databases
  • Web browser software
  • Multiline telephone systems
  • Laser facsimile machines
  • Personal computers
  • Desktop computers
  • Computer data input scanners
  • Tablet computers