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Automation Risk Analysis

Will “Customs Brokerage Specialist” be Automated?

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AI Exposure Risk

49%

“Customs Brokerage Specialist” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 49% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

31%

“Customs Brokerage Specialist” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 31% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Customs Brokers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Prepare customs documentation and ensure that shipments meet all applicable laws to facilitate the import and export of goods. Determine and track duties and taxes payable and process payments on behalf of client. Sign documents under a power of attorney. Represent clients in meetings with customs officials and apply for duty refunds and tariff reclassifications. Coordinate transportation and storage of imported goods.

Job Title & Hierarchy Code (SOC) Customs Brokers #13-1041.08
ℹ️

Data is based on the reference occupation: “Customs Brokers”

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Core Skills & Abilities

  • Provide advice on transportation options, types of carriers, or shipping routes.

  • Contract with freight forwarders for destination services.

  • Maintain relationships with customs brokers in other ports to expedite clearing of cargo.

  • Request or compile necessary import documentation, such as customs invoices, certificates of origin, and cargo-control documents.

  • Clear goods through customs and to their destinations for clients.

  • Obtain line releases for frequent shippers of low-risk commodities, high-volume entries, or multiple-container loads.

  • Advise customers on import and export restrictions, tariff systems, insurance requirements, quotas, or other customs-related matters.

  • Prepare and process import and export documentation according to customs regulations, laws, or procedures.

  • Inform importers and exporters of steps to reduce duties and taxes.

  • Suggest best methods of packaging or labeling products.

  • Calculate duty and tariff payments owed on shipments.

  • Pay, or arrange for payment of, taxes and duties on shipments.

  • Arrange for transportation, warehousing, or product distribution of imported or exported products.

  • Insure cargo against loss, damage, or pilferage.

  • Confer with officials in various agencies to facilitate clearance of goods through customs and quarantine.

  • Stay abreast of changes in import or export laws or regulations by reading current literature, attending meetings or conferences, or conferring with colleagues.

  • Quote duty and tax rates on goods to be imported, based on federal tariffs and excise taxes.

  • Classify goods according to tariff coding system.

  • Apply for tariff concessions or for duty drawbacks and other refunds.

  • Post bonds for the products being imported or assist clients in obtaining bonds.

  • Prepare papers for shippers to appeal duty charges.

  • Sign documents on behalf of clients, using powers of attorney.

  • Monitor or trace the location of goods.

Technologies & Software

  • Microsoft PowerPoint
  • Materials requirement planning MRP software
  • Parts classification databases
  • Napkin AI
  • Microsoft Word
  • Operating system software
  • Claude (Anthropic)
  • Microsoft Excel
  • Microsoft Outlook
  • Gemini for Workspace
  • Tariff databases
  • Electronic data interchange EDI software
  • DataRobot
  • Microsoft Copilot
  • Optical character reader OCR software
  • SAP Customs Management
  • Customs records databases
  • Microsoft Access
  • Microsoft Office software
  • Tableau AI
  • Web browser software
  • SAP software
  • Meta Business AI
  • Planful AI
  • Automated system for customs data ASYCUDA
  • Automated commercial environment software ACE
  • Alteryx AI
  • Perplexity AI
  • ChatGPT (OpenAI)
  • Desktop computers
  • Tablet computers
  • Personal computers
  • Multiline telephone systems
  • Computer data input scanners
  • Laser facsimile machines