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Automation Risk Analysis

Will “Customs Brokerage Specialist” be Automated?

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AI Exposure Risk

49%

“Customs Brokerage Specialist” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 49% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

31%

“Customs Brokerage Specialist” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 31% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Customs Brokers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Prepare customs documentation and ensure that shipments meet all applicable laws to facilitate the import and export of goods. Determine and track duties and taxes payable and process payments on behalf of client. Sign documents under a power of attorney. Represent clients in meetings with customs officials and apply for duty refunds and tariff reclassifications. Coordinate transportation and storage of imported goods.

Job Title & Hierarchy Code (SOC) Customs Brokers #13-1041.08
ℹ️

Data is based on the reference occupation: “Customs Brokers”

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Core Skills & Abilities

  • Clear goods through customs and to their destinations for clients.

  • Suggest best methods of packaging or labeling products.

  • Insure cargo against loss, damage, or pilferage.

  • Stay abreast of changes in import or export laws or regulations by reading current literature, attending meetings or conferences, or conferring with colleagues.

  • Sign documents on behalf of clients, using powers of attorney.

  • Post bonds for the products being imported or assist clients in obtaining bonds.

  • Prepare and process import and export documentation according to customs regulations, laws, or procedures.

  • Inform importers and exporters of steps to reduce duties and taxes.

  • Maintain relationships with customs brokers in other ports to expedite clearing of cargo.

  • Pay, or arrange for payment of, taxes and duties on shipments.

  • Advise customers on import and export restrictions, tariff systems, insurance requirements, quotas, or other customs-related matters.

  • Contract with freight forwarders for destination services.

  • Classify goods according to tariff coding system.

  • Calculate duty and tariff payments owed on shipments.

  • Provide advice on transportation options, types of carriers, or shipping routes.

  • Obtain line releases for frequent shippers of low-risk commodities, high-volume entries, or multiple-container loads.

  • Quote duty and tax rates on goods to be imported, based on federal tariffs and excise taxes.

  • Apply for tariff concessions or for duty drawbacks and other refunds.

  • Prepare papers for shippers to appeal duty charges.

  • Arrange for transportation, warehousing, or product distribution of imported or exported products.

  • Confer with officials in various agencies to facilitate clearance of goods through customs and quarantine.

  • Monitor or trace the location of goods.

  • Request or compile necessary import documentation, such as customs invoices, certificates of origin, and cargo-control documents.

Technologies & Software

  • Napkin AI
  • Microsoft Office software
  • Tableau AI
  • Tariff databases
  • Microsoft Access
  • Electronic data interchange EDI software
  • Materials requirement planning MRP software
  • Microsoft Copilot
  • Automated system for customs data ASYCUDA
  • SAP Customs Management
  • ChatGPT (OpenAI)
  • Operating system software
  • Perplexity AI
  • Gemini for Workspace
  • Planful AI
  • Microsoft Excel
  • Microsoft Outlook
  • Claude (Anthropic)
  • Microsoft PowerPoint
  • Parts classification databases
  • Web browser software
  • Meta Business AI
  • Automated commercial environment software ACE
  • Alteryx AI
  • Optical character reader OCR software
  • Microsoft Word
  • DataRobot
  • Customs records databases
  • SAP software
  • Tablet computers
  • Desktop computers
  • Computer data input scanners
  • Personal computers
  • Multiline telephone systems
  • Laser facsimile machines