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Automation Risk Analysis

Will “Customs Compliance Specialist” be Automated?

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AI Exposure Risk

49%

“Customs Compliance Specialist” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 49% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

31%

“Customs Compliance Specialist” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 31% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Customs Brokers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Prepare customs documentation and ensure that shipments meet all applicable laws to facilitate the import and export of goods. Determine and track duties and taxes payable and process payments on behalf of client. Sign documents under a power of attorney. Represent clients in meetings with customs officials and apply for duty refunds and tariff reclassifications. Coordinate transportation and storage of imported goods.

Job Title & Hierarchy Code (SOC) Customs Brokers #13-1041.08
ℹ️

Data is based on the reference occupation: “Customs Brokers”

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Core Skills & Abilities

  • Pay, or arrange for payment of, taxes and duties on shipments.

  • Sign documents on behalf of clients, using powers of attorney.

  • Post bonds for the products being imported or assist clients in obtaining bonds.

  • Clear goods through customs and to their destinations for clients.

  • Provide advice on transportation options, types of carriers, or shipping routes.

  • Contract with freight forwarders for destination services.

  • Classify goods according to tariff coding system.

  • Apply for tariff concessions or for duty drawbacks and other refunds.

  • Quote duty and tax rates on goods to be imported, based on federal tariffs and excise taxes.

  • Monitor or trace the location of goods.

  • Inform importers and exporters of steps to reduce duties and taxes.

  • Suggest best methods of packaging or labeling products.

  • Prepare and process import and export documentation according to customs regulations, laws, or procedures.

  • Insure cargo against loss, damage, or pilferage.

  • Advise customers on import and export restrictions, tariff systems, insurance requirements, quotas, or other customs-related matters.

  • Calculate duty and tariff payments owed on shipments.

  • Confer with officials in various agencies to facilitate clearance of goods through customs and quarantine.

  • Obtain line releases for frequent shippers of low-risk commodities, high-volume entries, or multiple-container loads.

  • Stay abreast of changes in import or export laws or regulations by reading current literature, attending meetings or conferences, or conferring with colleagues.

  • Prepare papers for shippers to appeal duty charges.

  • Arrange for transportation, warehousing, or product distribution of imported or exported products.

  • Maintain relationships with customs brokers in other ports to expedite clearing of cargo.

  • Request or compile necessary import documentation, such as customs invoices, certificates of origin, and cargo-control documents.

Technologies & Software

  • Materials requirement planning MRP software
  • ChatGPT (OpenAI)
  • Microsoft Copilot
  • DataRobot
  • Electronic data interchange EDI software
  • Microsoft Excel
  • SAP software
  • Tariff databases
  • Microsoft Office software
  • Tableau AI
  • Web browser software
  • Microsoft Word
  • Meta Business AI
  • Microsoft Access
  • Claude (Anthropic)
  • SAP Customs Management
  • Automated system for customs data ASYCUDA
  • Automated commercial environment software ACE
  • Operating system software
  • Napkin AI
  • Alteryx AI
  • Perplexity AI
  • Planful AI
  • Microsoft Outlook
  • Parts classification databases
  • Gemini for Workspace
  • Optical character reader OCR software
  • Microsoft PowerPoint
  • Customs records databases
  • Multiline telephone systems
  • Computer data input scanners
  • Personal computers
  • Tablet computers
  • Laser facsimile machines
  • Desktop computers