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Automation Risk Analysis

Will “Customs Analyst” be Automated?

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AI Exposure Risk

49%

“Customs Analyst” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 49% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

31%

“Customs Analyst” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 31% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Customs Brokers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Prepare customs documentation and ensure that shipments meet all applicable laws to facilitate the import and export of goods. Determine and track duties and taxes payable and process payments on behalf of client. Sign documents under a power of attorney. Represent clients in meetings with customs officials and apply for duty refunds and tariff reclassifications. Coordinate transportation and storage of imported goods.

Job Title & Hierarchy Code (SOC) Customs Brokers #13-1041.08
ℹ️

Data is based on the reference occupation: “Customs Brokers”

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Core Skills & Abilities

  • Sign documents on behalf of clients, using powers of attorney.

  • Stay abreast of changes in import or export laws or regulations by reading current literature, attending meetings or conferences, or conferring with colleagues.

  • Clear goods through customs and to their destinations for clients.

  • Confer with officials in various agencies to facilitate clearance of goods through customs and quarantine.

  • Classify goods according to tariff coding system.

  • Advise customers on import and export restrictions, tariff systems, insurance requirements, quotas, or other customs-related matters.

  • Request or compile necessary import documentation, such as customs invoices, certificates of origin, and cargo-control documents.

  • Pay, or arrange for payment of, taxes and duties on shipments.

  • Suggest best methods of packaging or labeling products.

  • Prepare and process import and export documentation according to customs regulations, laws, or procedures.

  • Obtain line releases for frequent shippers of low-risk commodities, high-volume entries, or multiple-container loads.

  • Calculate duty and tariff payments owed on shipments.

  • Inform importers and exporters of steps to reduce duties and taxes.

  • Provide advice on transportation options, types of carriers, or shipping routes.

  • Quote duty and tax rates on goods to be imported, based on federal tariffs and excise taxes.

  • Apply for tariff concessions or for duty drawbacks and other refunds.

  • Contract with freight forwarders for destination services.

  • Prepare papers for shippers to appeal duty charges.

  • Maintain relationships with customs brokers in other ports to expedite clearing of cargo.

  • Monitor or trace the location of goods.

  • Arrange for transportation, warehousing, or product distribution of imported or exported products.

  • Insure cargo against loss, damage, or pilferage.

  • Post bonds for the products being imported or assist clients in obtaining bonds.

Technologies & Software

  • Claude (Anthropic)
  • Materials requirement planning MRP software
  • Tariff databases
  • Planful AI
  • Customs records databases
  • Automated commercial environment software ACE
  • Meta Business AI
  • Gemini for Workspace
  • Microsoft Word
  • ChatGPT (OpenAI)
  • Web browser software
  • Alteryx AI
  • Microsoft Excel
  • SAP software
  • Microsoft Access
  • DataRobot
  • Microsoft PowerPoint
  • Parts classification databases
  • Napkin AI
  • Automated system for customs data ASYCUDA
  • Microsoft Outlook
  • Microsoft Copilot
  • Tableau AI
  • Optical character reader OCR software
  • Operating system software
  • Perplexity AI
  • Electronic data interchange EDI software
  • SAP Customs Management
  • Microsoft Office software
  • Computer data input scanners
  • Tablet computers
  • Laser facsimile machines
  • Desktop computers
  • Multiline telephone systems
  • Personal computers