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Automation Risk Analysis

Will “Import/Export Agent” be Automated?

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AI Exposure Risk

49%

“Import/Export Agent” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 49% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

31%

“Import/Export Agent” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 31% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Customs Brokers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Prepare customs documentation and ensure that shipments meet all applicable laws to facilitate the import and export of goods. Determine and track duties and taxes payable and process payments on behalf of client. Sign documents under a power of attorney. Represent clients in meetings with customs officials and apply for duty refunds and tariff reclassifications. Coordinate transportation and storage of imported goods.

Job Title & Hierarchy Code (SOC) Customs Brokers #13-1041.08
ℹ️

Data is based on the reference occupation: “Customs Brokers”

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Core Skills & Abilities

  • Arrange for transportation, warehousing, or product distribution of imported or exported products.

  • Post bonds for the products being imported or assist clients in obtaining bonds.

  • Maintain relationships with customs brokers in other ports to expedite clearing of cargo.

  • Inform importers and exporters of steps to reduce duties and taxes.

  • Request or compile necessary import documentation, such as customs invoices, certificates of origin, and cargo-control documents.

  • Obtain line releases for frequent shippers of low-risk commodities, high-volume entries, or multiple-container loads.

  • Advise customers on import and export restrictions, tariff systems, insurance requirements, quotas, or other customs-related matters.

  • Classify goods according to tariff coding system.

  • Monitor or trace the location of goods.

  • Provide advice on transportation options, types of carriers, or shipping routes.

  • Sign documents on behalf of clients, using powers of attorney.

  • Stay abreast of changes in import or export laws or regulations by reading current literature, attending meetings or conferences, or conferring with colleagues.

  • Confer with officials in various agencies to facilitate clearance of goods through customs and quarantine.

  • Contract with freight forwarders for destination services.

  • Pay, or arrange for payment of, taxes and duties on shipments.

  • Calculate duty and tariff payments owed on shipments.

  • Quote duty and tax rates on goods to be imported, based on federal tariffs and excise taxes.

  • Prepare and process import and export documentation according to customs regulations, laws, or procedures.

  • Insure cargo against loss, damage, or pilferage.

  • Prepare papers for shippers to appeal duty charges.

  • Suggest best methods of packaging or labeling products.

  • Apply for tariff concessions or for duty drawbacks and other refunds.

  • Clear goods through customs and to their destinations for clients.

Technologies & Software

  • Materials requirement planning MRP software
  • Tableau AI
  • SAP software
  • Microsoft Office software
  • Parts classification databases
  • Operating system software
  • ChatGPT (OpenAI)
  • Claude (Anthropic)
  • Web browser software
  • Microsoft Copilot
  • Customs records databases
  • Planful AI
  • Perplexity AI
  • DataRobot
  • Optical character reader OCR software
  • Alteryx AI
  • Automated commercial environment software ACE
  • Tariff databases
  • Microsoft Excel
  • Meta Business AI
  • SAP Customs Management
  • Microsoft Outlook
  • Microsoft Word
  • Electronic data interchange EDI software
  • Napkin AI
  • Microsoft Access
  • Microsoft PowerPoint
  • Automated system for customs data ASYCUDA
  • Gemini for Workspace
  • Personal computers
  • Laser facsimile machines
  • Multiline telephone systems
  • Computer data input scanners
  • Tablet computers
  • Desktop computers