Will “Computer Technical Specialist” be Replaced By Robots? 🤔

65% Chance of Automation

“Computer Technical Specialist” will maybe be replaced by robots.

This job is ranked #359 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.

Care to share? Click for Facebook, Twitter, LinkedIn, or XING. 👍

Job Description

Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Job Details

The SOC (Standard Occupational Classification) code is 15-1151.00
The Mean Annual Wage in the U.S. is $ 53,100.00
The Mean Hourly Wage is $ 25.00
Currently, there are 602,840 people on this job

☝️ Information based on the reference occupation “Computer User Support Specialists”.

Also Known As…

Tasks for “Computer Technical Specialist”

Modify and customize commercial programs for internal needs.
Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Oversee the daily performance of computer systems.
Answer user inquiries regarding computer software or hardware operation to resolve problems.
Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis.
Read trade magazines and technical manuals, or attend conferences and seminars to maintain knowledge of hardware and software.
Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
Inspect equipment and read order sheets to prepare for delivery to users.
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
Prepare evaluations of software or hardware, and recommend improvements or upgrades.
Confer with staff, users, and management to establish requirements for new systems or modifications.
Develop training materials and procedures, or train users in the proper use of hardware or software.
Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
Refer major hardware or software problems or defective products to vendors or technicians for service.
Hire, supervise, and direct workers engaged in special project work, problem solving, monitoring, and installing data communication equipment and software.
Enter commands and observe system functioning to verify correct operations and detect errors.

Related Technology & Tools

Computer tool kits
Notebook computers
Digital tapes
Desktop computers
Power meters
Mainframe computers
Wire crimpers
MS-DOS-bootable disks
Multi-line telephone systems
Network analyzers
Redundant array of independent disks RAID systems
Screwdrivers
Punchdown tools
Reflectometers

Adobe Systems Adobe Acrobat
Call center software
Oracle Fusion Applications
Citrix
KornShell
IBM Cognos Impromptu
Symantec Norton Utilities
Software asset management SAM software
Hypertext markup language HTML
Hewlett Packard HP-UX
Oracle JDBC
Microsoft Exchange Server
Adobe Systems Adobe Photoshop
SAP Business Objects
Customer information control system CICS
Teradata Database
Wireshark
Extensible markup language XML
Microsoft SQL Server Reporting Services
Lucid IQ
Deployment software
Enterprise JavaBeans
Adobe Systems Adobe Distiller
Microsoft Project
SAP
Microsoft Visual Studio
Adobe Systems Adobe Dreamweaver
Oracle E-Business Suite Financials
Epic Systems
Oracle JD Edwards EnterpriseOne
IBM Power Systems software
Oracle JavaServer Pages JSP
Linux
Migration software
Microsoft SQL Server
ESRI ArcGIS software
C
C#
Event log monitor software
PHP: Hypertext Preprocessor
License management software
Job control language JCL
Oracle Java
Relational database management software
Desktop partitioning software
Apache HTTP Server
McAfee
Element management software
Blackboard
Microsoft PowerPoint
MySQL
Puppet
Configuration management software
Red Hat WildFly
Microsoft Windows
Practical extraction and reporting language Perl
Oracle Business Intelligence Enterprise Edition
Common business oriented language COBOL
Microsoft Office
Virus scanning software
Microsoft Dynamics GP
Extensible HyperText Markup Language XHTML
SAP Crystal Reports
Encryption software
UNIX
Defect tracking software
Microsoft Excel
Oracle PeopleSoft
Personal computer diagnostic software
Structured query language SQL
Apache Maven
MicroStrategy
Microsoft Word
Adobe Systems Adobe ActionScript
Tax software
Nagios
JavaScript
Disaster recovery software
Oracle WebLogic Server
Perforce Helix software
Microsoft Visual Basic Scripting Edition VBScript
Automated installation software
Swift
Sybase
Password management software
Adobe Systems Adobe Illustrator
C++
Virtual private networking VPN software
Symantec LiveState
Remote install server software
Information systems integration software
Symantec
Domain name system DNS
IBM Notes
Apple Final Cut Pro
Eclipse IDE
Active directory software
Microsoft Publisher
Ubuntu
Apache Tomcat
Internet browser software
Salesforce software
Integrated development environment IDE software
LAMP Stack
CrossTec NetOp Remote Control
Cisco Systems IOS
Dartware InterMapper
Microsoft Volume Shadow Copy Service
Adobe Systems Adobe InDesign
NetSuite ERP
Media storage management software
Adobe Systems Adobe Creative Cloud
FileMaker Pro
Qlik Tech QlikView
Microsoft PowerShell
SolarWinds
Splunk Enterprise
Oracle PL/SQL
Red Hat Enterprise Linux
Data entry software
Veritas NetBackup
Microsoft Visio
Microsoft .NET Framework
Atlassian JIRA
Remote control software
Human resource management software HRMS
IBM Domino
Network directory services software
Transact-SQL
Microsoft SharePoint
Microsoft ActiveX
Patch management software
Help desk software
Stac Software ReachOut
Oracle Solaris
Advanced business application programming ABAP
iPro
IBM WebSphere
Enterprise resource planning ERP software
Dynamic hypertext markup language DHTML
Mac HelpMate
Adobe Systems Adobe Flash
Microsoft Visual Basic
Microsoft Windows Pre-installation Environment
PostgreSQL
Microsoft Access
MEDITECH software
Symantec pcAnywhere
LexisNexis
Microsoft Outlook
Drupal
Microsoft Dynamics
Python
Operating system monitoring software
Calendar and scheduling software