Will “Microcomputer Support Specialist” be Replaced By Robots? 🤔

65% Chance of Automation

“Microcomputer Support Specialist” will maybe be replaced by robots.

This job is ranked #359 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.

Care to share? Click for Facebook, Twitter, LinkedIn, or XING. 👍

Job Description

Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Job Details

The SOC (Standard Occupational Classification) code is 15-1151.00
The Mean Annual Wage in the U.S. is $ 53,100.00
The Mean Hourly Wage is $ 25.00
Currently, there are 602,840 people on this job

☝️ Information based on the reference occupation “Computer User Support Specialists”.

Also Known As…

Tasks for “Microcomputer Support Specialist”

Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis.
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
Enter commands and observe system functioning to verify correct operations and detect errors.
Inspect equipment and read order sheets to prepare for delivery to users.
Oversee the daily performance of computer systems.
Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
Answer user inquiries regarding computer software or hardware operation to resolve problems.
Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
Hire, supervise, and direct workers engaged in special project work, problem solving, monitoring, and installing data communication equipment and software.
Confer with staff, users, and management to establish requirements for new systems or modifications.
Read trade magazines and technical manuals, or attend conferences and seminars to maintain knowledge of hardware and software.
Prepare evaluations of software or hardware, and recommend improvements or upgrades.
Modify and customize commercial programs for internal needs.
Refer major hardware or software problems or defective products to vendors or technicians for service.
Develop training materials and procedures, or train users in the proper use of hardware or software.

Related Technology & Tools

MS-DOS-bootable disks
Network analyzers
Desktop computers
Wire crimpers
Screwdrivers
Mainframe computers
Power meters
Redundant array of independent disks RAID systems
Digital tapes
Punchdown tools
Reflectometers
Computer tool kits
Notebook computers
Multi-line telephone systems

Dartware InterMapper
Integrated development environment IDE software
Qlik Tech QlikView
Virus scanning software
IBM Notes
Call center software
Microsoft Dynamics GP
Remote control software
Information systems integration software
Apache Maven
Oracle Java
Patch management software
Help desk software
Adobe Systems Adobe Flash
Microsoft Windows Pre-installation Environment
Calendar and scheduling software
Active directory software
Structured query language SQL
Microsoft Visual Studio
Adobe Systems Adobe ActionScript
Apache Tomcat
Atlassian JIRA
Oracle WebLogic Server
License management software
MEDITECH software
Blackboard
Relational database management software
IBM Power Systems software
Apache HTTP Server
CrossTec NetOp Remote Control
Epic Systems
Hewlett Packard HP-UX
MicroStrategy
Advanced business application programming ABAP
Stac Software ReachOut
Oracle Solaris
Defect tracking software
Remote install server software
Microsoft Project
Symantec pcAnywhere
Practical extraction and reporting language Perl
JavaScript
Microsoft Visual Basic
Microsoft Outlook
Microsoft Word
Microsoft Dynamics
Event log monitor software
FileMaker Pro
Personal computer diagnostic software
Microsoft PowerPoint
KornShell
Microsoft Windows
Oracle PL/SQL
Salesforce software
Domain name system DNS
Operating system monitoring software
Perforce Helix software
Adobe Systems Adobe Photoshop
Media storage management software
Sybase
Desktop partitioning software
Configuration management software
Wireshark
Automated installation software
PHP: Hypertext Preprocessor
Oracle JavaServer Pages JSP
Apple Final Cut Pro
Internet browser software
Password management software
Enterprise JavaBeans
Nagios
PostgreSQL
Oracle Business Intelligence Enterprise Edition
Oracle JDBC
Red Hat WildFly
Deployment software
Microsoft SQL Server Reporting Services
Adobe Systems Adobe Acrobat
Eclipse IDE
Veritas NetBackup
Microsoft Exchange Server
SAP
Virtual private networking VPN software
Job control language JCL
Network directory services software
Microsoft Visual Basic Scripting Edition VBScript
C++
Transact-SQL
Ubuntu
Symantec LiveState
Adobe Systems Adobe Illustrator
Oracle PeopleSoft
Cisco Systems IOS
Microsoft SharePoint
C
McAfee
Tax software
Extensible HyperText Markup Language XHTML
Citrix
Oracle JD Edwards EnterpriseOne
Dynamic hypertext markup language DHTML
Adobe Systems Adobe InDesign
Swift
Microsoft PowerShell
MySQL
Migration software
LexisNexis
Oracle E-Business Suite Financials
UNIX
Data entry software
Microsoft SQL Server
Microsoft Publisher
Adobe Systems Adobe Creative Cloud
Adobe Systems Adobe Distiller
IBM Domino
Microsoft Access
Microsoft Excel
Drupal
Disaster recovery software
Microsoft ActiveX
NetSuite ERP
Encryption software
Microsoft Visio
Element management software
Software asset management SAM software
LAMP Stack
C#
Red Hat Enterprise Linux
Adobe Systems Adobe Dreamweaver
Extensible markup language XML
Teradata Database
SAP Crystal Reports
Common business oriented language COBOL
Mac HelpMate
iPro
Customer information control system CICS
Linux
SAP Business Objects
Splunk Enterprise
Microsoft .NET Framework
Microsoft Office
Symantec
Human resource management software HRMS
Enterprise resource planning ERP software
Symantec Norton Utilities
IBM Cognos Impromptu
IBM WebSphere
Lucid IQ
Puppet
Hypertext markup language HTML
SolarWinds
Oracle Fusion Applications
Python
Microsoft Volume Shadow Copy Service
ESRI ArcGIS software