Will “Information Technology Analyst (IT Analyst)” be Replaced By Robots? 🤔
65% Chance of Automation
“Information Technology Analyst (IT Analyst)” will maybe be replaced by robots.
This job is ranked #359 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.
Care to share? Click for Facebook, Twitter, LinkedIn, or XING. 👍
Job Description
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Job Details
- The SOC (Standard Occupational Classification) code is 15-1151.00
- The Mean Annual Wage in the U.S. is $ 53,100.00
- The Mean Hourly Wage is $ 25.00
- Currently, there are 602,840 people on this job
☝️ Information based on the reference occupation “Computer User Support Specialists”.
Also Known As…
- Computer User Support Specialists
- Technical Support Specialist
- Support Specialist
- Network Technician
- Network Support Specialist
- Information Technology Specialist (IT Specialist)
- Help Desk Analyst
- Electronic Data Processing Auditor (EDP Auditor)
- Computer Technician
- Computer Support Specialist
- Computer Specialist
- Work Station Support Specialist
- User Support Specialist
- User Support Analyst Supervisor
- User Support Analyst
- Technical Support Technician
- Technical Support Representative
- Technical Support Professional
- Technical Support Manager
- Technical Support Engineer
- Technical Support Analyst
- Technical Account Manager
- Software Trainer
- Software Installer
- Sales Support Technician
- Product Support Specialist
- Product Support Engineer
- Product Support Consultant
- Printer Technician
- PC Tech (Personal Computer Technician)
- PC Support Technician (Personal Computer Support Technician)
- PC Support Specialist (Personal Computer Support Specialist)
- PC Installation Engineer (Personal Computer Installation Engineer)
- Operating Systems Specialist
- Office Systems Coordinator
- Office Automation Technician
- Networking Technician
- Network Support Technician
- Network Support Analyst
- Network Specialist
- Network Control Operators Supervisor
- Network Control Operator
- Network Administrator
- Microcomputer Technician
- Microcomputer Support Specialist
- Micro Computer Specialist
- Maintenance Technician
- Maintenance Specialist
- Library Assistant
- Information Technology Technician (IT Technician)
- Information Technology Support Technicians (IT Support Technician)
- Information Technology Support Specialist (IT Support Specialist)
- Information Technology Consultant (IT Consultant)
- Information Systems Technician
- Information Systems Specialist
- Information Systems Analyst
- Information Resource Consultant
- Helpdesk Technician
- Helpdesk Manager
- Helpdesk Analyst
- Help Desk Technician
- Help Desk Support Specialist
- Help Desk Specialist
- Help Desk Representative
- Help Desk Operator
- Help Desk Manager
- End-User Support Specialist
- Education Technician
- Desktop Technician
- Desktop Support Technician
- Desktop Support Specialist
- Desktop Support Analyst
- Desktop Analyst
- Customer Support Representative
- Customer Support Professional
- Customer Support Information Technology Specialist
- Customer Support Analyst
- Customer Service Technician
- Customer Service Representative
- Customer Liaison
- Computer Trainer
- Computer Technology Instructor
- Computer Technologist
- Computer Technical Specialist
- Computer System Technician
- Computer Support Technician
- Computer Lab Assistant
- Computer Instructor
- Computer Help Desk Specialist
- Computer Help Desk Representative
- Computer Hardware Technician
- Computer Customer Support Specialist
- Call Center Support Representative
- Call Center Supervisor
- Call Center Manager
- Automatic Data Processing Customer Liaison (ADP Customer Liaison)
- Applications Analyst
Tasks for “Information Technology Analyst (IT Analyst)”
- Hire, supervise, and direct workers engaged in special project work, problem solving, monitoring, and installing data communication equipment and software.
- Read trade magazines and technical manuals, or attend conferences and seminars to maintain knowledge of hardware and software.
- Prepare evaluations of software or hardware, and recommend improvements or upgrades.
- Refer major hardware or software problems or defective products to vendors or technicians for service.
- Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
- Enter commands and observe system functioning to verify correct operations and detect errors.
- Develop training materials and procedures, or train users in the proper use of hardware or software.
- Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
- Modify and customize commercial programs for internal needs.
- Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis.
- Inspect equipment and read order sheets to prepare for delivery to users.
- Answer user inquiries regarding computer software or hardware operation to resolve problems.
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
- Confer with staff, users, and management to establish requirements for new systems or modifications.
- Oversee the daily performance of computer systems.
- Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
Related Technology & Tools
- Multi-line telephone systems
- Computer tool kits
- Notebook computers
- Punchdown tools
- Wire crimpers
- Desktop computers
- Mainframe computers
- Network analyzers
- Power meters
- Reflectometers
- Redundant array of independent disks RAID systems
- MS-DOS-bootable disks
- Screwdrivers
- Digital tapes
- Microsoft PowerPoint
- Enterprise resource planning ERP software
- Microsoft Word
- Symantec Norton Utilities
- IBM Power Systems software
- Domain name system DNS
- Oracle Solaris
- Desktop partitioning software
- IBM Notes
- Encryption software
- KornShell
- Event log monitor software
- Dartware InterMapper
- Oracle JD Edwards EnterpriseOne
- Red Hat Enterprise Linux
- Ubuntu
- Microsoft Volume Shadow Copy Service
- Microsoft Windows Pre-installation Environment
- Microsoft Office
- Microsoft Excel
- Practical extraction and reporting language Perl
- Adobe Systems Adobe Acrobat
- Help desk software
- Oracle Business Intelligence Enterprise Edition
- Microsoft Dynamics GP
- Call center software
- Active directory software
- Remote control software
- LAMP Stack
- Element management software
- Extensible HyperText Markup Language XHTML
- Enterprise JavaBeans
- Microsoft SQL Server
- Microsoft Visio
- Integrated development environment IDE software
- Apache HTTP Server
- Extensible markup language XML
- Customer information control system CICS
- Wireshark
- Password management software
- Disaster recovery software
- Deployment software
- Job control language JCL
- Hypertext markup language HTML
- Microsoft Outlook
- Adobe Systems Adobe Illustrator
- Common business oriented language COBOL
- Nagios
- Citrix
- Personal computer diagnostic software
- Microsoft Visual Studio
- Internet browser software
- Microsoft Access
- Oracle Java
- Oracle PeopleSoft
- SolarWinds
- C
- Microsoft SharePoint
- Veritas NetBackup
- MEDITECH software
- Information systems integration software
- Configuration management software
- PostgreSQL
- C++
- Symantec LiveState
- JavaScript
- Sybase
- Apple Final Cut Pro
- Patch management software
- PHP: Hypertext Preprocessor
- SAP Crystal Reports
- Oracle JavaServer Pages JSP
- Qlik Tech QlikView
- Operating system monitoring software
- Blackboard
- Software asset management SAM software
- IBM Domino
- IBM WebSphere
- SAP Business Objects
- Oracle JDBC
- Symantec
- Splunk Enterprise
- Microsoft Publisher
- Automated installation software
- NetSuite ERP
- iPro
- Apache Tomcat
- McAfee
- Migration software
- Puppet
- Atlassian JIRA
- Oracle E-Business Suite Financials
- Microsoft Visual Basic Scripting Edition VBScript
- Adobe Systems Adobe Flash
- LexisNexis
- Adobe Systems Adobe Creative Cloud
- Media storage management software
- Stac Software ReachOut
- MySQL
- Network directory services software
- Adobe Systems Adobe InDesign
- Data entry software
- Apache Maven
- Microsoft SQL Server Reporting Services
- Microsoft ActiveX
- Calendar and scheduling software
- Remote install server software
- Python
- Transact-SQL
- Microsoft Exchange Server
- Microsoft Windows
- Linux
- Eclipse IDE
- Epic Systems
- Mac HelpMate
- Microsoft PowerShell
- Symantec pcAnywhere
- Salesforce software
- Microsoft .NET Framework
- Virus scanning software
- Hewlett Packard HP-UX
- Relational database management software
- Adobe Systems Adobe Photoshop
- Virtual private networking VPN software
- Oracle WebLogic Server
- Human resource management software HRMS
- Swift
- Adobe Systems Adobe Distiller
- Perforce Helix software
- ESRI ArcGIS software
- C#
- Microsoft Dynamics
- Oracle Fusion Applications
- Red Hat WildFly
- Adobe Systems Adobe ActionScript
- Structured query language SQL
- MicroStrategy
- UNIX
- IBM Cognos Impromptu
- Lucid IQ
- Advanced business application programming ABAP
- CrossTec NetOp Remote Control
- Tax software
- Oracle PL/SQL
- FileMaker Pro
- License management software
- Defect tracking software
- Drupal
- Cisco Systems IOS
- Teradata Database
- Microsoft Project
- Dynamic hypertext markup language DHTML
- Adobe Systems Adobe Dreamweaver
- Microsoft Visual Basic
- SAP