Will “Information Technology Analyst (IT Analyst)” be Replaced By Robots? 🤔
65% Chance of Automation
“Information Technology Analyst (IT Analyst)” will maybe be replaced by robots.
This job is ranked #359 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.
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Job Description
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Job Details
- The SOC (Standard Occupational Classification) code is 15-1151.00
- The Mean Annual Wage in the U.S. is $ 53,100.00
- The Mean Hourly Wage is $ 25.00
- Currently, there are 602,840 people on this job
☝️ Information based on the reference occupation “Computer User Support Specialists”.
Also Known As…
- Computer User Support Specialists
- Technical Support Specialist
- Support Specialist
- Network Technician
- Network Support Specialist
- Information Technology Specialist (IT Specialist)
- Help Desk Analyst
- Electronic Data Processing Auditor (EDP Auditor)
- Computer Technician
- Computer Support Specialist
- Computer Specialist
- Work Station Support Specialist
- User Support Specialist
- User Support Analyst Supervisor
- User Support Analyst
- Technical Support Technician
- Technical Support Representative
- Technical Support Professional
- Technical Support Manager
- Technical Support Engineer
- Technical Support Analyst
- Technical Account Manager
- Software Trainer
- Software Installer
- Sales Support Technician
- Product Support Specialist
- Product Support Engineer
- Product Support Consultant
- Printer Technician
- PC Tech (Personal Computer Technician)
- PC Support Technician (Personal Computer Support Technician)
- PC Support Specialist (Personal Computer Support Specialist)
- PC Installation Engineer (Personal Computer Installation Engineer)
- Operating Systems Specialist
- Office Systems Coordinator
- Office Automation Technician
- Networking Technician
- Network Support Technician
- Network Support Analyst
- Network Specialist
- Network Control Operators Supervisor
- Network Control Operator
- Network Administrator
- Microcomputer Technician
- Microcomputer Support Specialist
- Micro Computer Specialist
- Maintenance Technician
- Maintenance Specialist
- Library Assistant
- Information Technology Technician (IT Technician)
- Information Technology Support Technicians (IT Support Technician)
- Information Technology Support Specialist (IT Support Specialist)
- Information Technology Consultant (IT Consultant)
- Information Systems Technician
- Information Systems Specialist
- Information Systems Analyst
- Information Resource Consultant
- Helpdesk Technician
- Helpdesk Manager
- Helpdesk Analyst
- Help Desk Technician
- Help Desk Support Specialist
- Help Desk Specialist
- Help Desk Representative
- Help Desk Operator
- Help Desk Manager
- End-User Support Specialist
- Education Technician
- Desktop Technician
- Desktop Support Technician
- Desktop Support Specialist
- Desktop Support Analyst
- Desktop Analyst
- Customer Support Representative
- Customer Support Professional
- Customer Support Information Technology Specialist
- Customer Support Analyst
- Customer Service Technician
- Customer Service Representative
- Customer Liaison
- Computer Trainer
- Computer Technology Instructor
- Computer Technologist
- Computer Technical Specialist
- Computer System Technician
- Computer Support Technician
- Computer Lab Assistant
- Computer Instructor
- Computer Help Desk Specialist
- Computer Help Desk Representative
- Computer Hardware Technician
- Computer Customer Support Specialist
- Call Center Support Representative
- Call Center Supervisor
- Call Center Manager
- Automatic Data Processing Customer Liaison (ADP Customer Liaison)
- Applications Analyst
Tasks for “Information Technology Analyst (IT Analyst)”
- Confer with staff, users, and management to establish requirements for new systems or modifications.
- Oversee the daily performance of computer systems.
- Hire, supervise, and direct workers engaged in special project work, problem solving, monitoring, and installing data communication equipment and software.
- Modify and customize commercial programs for internal needs.
- Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
- Prepare evaluations of software or hardware, and recommend improvements or upgrades.
- Read trade magazines and technical manuals, or attend conferences and seminars to maintain knowledge of hardware and software.
- Refer major hardware or software problems or defective products to vendors or technicians for service.
- Enter commands and observe system functioning to verify correct operations and detect errors.
- Answer user inquiries regarding computer software or hardware operation to resolve problems.
- Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis.
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
- Inspect equipment and read order sheets to prepare for delivery to users.
- Develop training materials and procedures, or train users in the proper use of hardware or software.
- Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
- Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Related Technology & Tools
- Computer tool kits
- Screwdrivers
- Punchdown tools
- Notebook computers
- Mainframe computers
- Redundant array of independent disks RAID systems
- Desktop computers
- MS-DOS-bootable disks
- Network analyzers
- Reflectometers
- Wire crimpers
- Power meters
- Digital tapes
- Multi-line telephone systems
- Eclipse IDE
- Wireshark
- Puppet
- Deployment software
- Oracle Solaris
- Microsoft Word
- Active directory software
- Dynamic hypertext markup language DHTML
- C#
- SAP Business Objects
- Microsoft Windows
- Python
- PostgreSQL
- Symantec
- Microsoft .NET Framework
- Hewlett Packard HP-UX
- Dartware InterMapper
- Ubuntu
- Adobe Systems Adobe Photoshop
- Microsoft Dynamics GP
- Oracle Java
- Microsoft Project
- Customer information control system CICS
- Microsoft Outlook
- Blackboard
- Password management software
- McAfee
- Oracle JDBC
- iPro
- IBM Power Systems software
- Remote control software
- Splunk Enterprise
- Integrated development environment IDE software
- Drupal
- Information systems integration software
- Adobe Systems Adobe ActionScript
- Microsoft PowerShell
- Apache Tomcat
- Internet browser software
- MySQL
- Atlassian JIRA
- Adobe Systems Adobe InDesign
- C
- Epic Systems
- Microsoft ActiveX
- Oracle Fusion Applications
- ESRI ArcGIS software
- MicroStrategy
- Microsoft SharePoint
- Salesforce software
- Disaster recovery software
- Tax software
- Stac Software ReachOut
- Microsoft Publisher
- Enterprise JavaBeans
- Microsoft SQL Server Reporting Services
- Microsoft Exchange Server
- Virtual private networking VPN software
- Oracle WebLogic Server
- Oracle JD Edwards EnterpriseOne
- Microsoft Visual Basic Scripting Edition VBScript
- Oracle JavaServer Pages JSP
- Defect tracking software
- Microsoft Visual Studio
- Relational database management software
- License management software
- Apache HTTP Server
- Swift
- Enterprise resource planning ERP software
- Apple Final Cut Pro
- Lucid IQ
- Microsoft Visual Basic
- Remote install server software
- Operating system monitoring software
- Adobe Systems Adobe Distiller
- Microsoft Dynamics
- Configuration management software
- Microsoft Access
- Advanced business application programming ABAP
- UNIX
- Network directory services software
- Microsoft Excel
- Adobe Systems Adobe Acrobat
- Patch management software
- Oracle E-Business Suite Financials
- Oracle PL/SQL
- Job control language JCL
- Element management software
- Migration software
- Sybase
- KornShell
- Symantec Norton Utilities
- Media storage management software
- Data entry software
- Qlik Tech QlikView
- Help desk software
- Nagios
- Oracle PeopleSoft
- Call center software
- Software asset management SAM software
- Linux
- Adobe Systems Adobe Illustrator
- Teradata Database
- Hypertext markup language HTML
- Citrix
- Adobe Systems Adobe Flash
- Calendar and scheduling software
- Perforce Helix software
- C++
- Personal computer diagnostic software
- Practical extraction and reporting language Perl
- Adobe Systems Adobe Creative Cloud
- Structured query language SQL
- IBM Notes
- Transact-SQL
- Automated installation software
- Veritas NetBackup
- Microsoft Visio
- Adobe Systems Adobe Dreamweaver
- NetSuite ERP
- Common business oriented language COBOL
- Symantec pcAnywhere
- SolarWinds
- Encryption software
- Cisco Systems IOS
- Oracle Business Intelligence Enterprise Edition
- Red Hat Enterprise Linux
- Extensible HyperText Markup Language XHTML
- PHP: Hypertext Preprocessor
- Extensible markup language XML
- IBM Cognos Impromptu
- Symantec LiveState
- Apache Maven
- Mac HelpMate
- Microsoft Volume Shadow Copy Service
- Domain name system DNS
- SAP
- MEDITECH software
- LAMP Stack
- Desktop partitioning software
- Event log monitor software
- IBM WebSphere
- LexisNexis
- Red Hat WildFly
- SAP Crystal Reports
- Microsoft Windows Pre-installation Environment
- Virus scanning software
- FileMaker Pro
- Human resource management software HRMS
- Microsoft PowerPoint
- Microsoft Office
- JavaScript
- Microsoft SQL Server
- IBM Domino
- CrossTec NetOp Remote Control