Will “Network Support Specialist” be Replaced By Robots? 🤔

65% Chance of Automation

“Network Support Specialist” will maybe be replaced by robots.

This job is ranked #359 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.

Care to share? Click for Facebook, Twitter, LinkedIn, or XING. 👍

Job Description

Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Job Details

The SOC (Standard Occupational Classification) code is 15-1151.00
The Mean Annual Wage in the U.S. is $ 53,100.00
The Mean Hourly Wage is $ 25.00
Currently, there are 602,840 people on this job

☝️ Information based on the reference occupation “Computer User Support Specialists”.

Also Known As…

Tasks for “Network Support Specialist”

Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
Prepare evaluations of software or hardware, and recommend improvements or upgrades.
Oversee the daily performance of computer systems.
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Confer with staff, users, and management to establish requirements for new systems or modifications.
Answer user inquiries regarding computer software or hardware operation to resolve problems.
Hire, supervise, and direct workers engaged in special project work, problem solving, monitoring, and installing data communication equipment and software.
Develop training materials and procedures, or train users in the proper use of hardware or software.
Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
Read trade magazines and technical manuals, or attend conferences and seminars to maintain knowledge of hardware and software.
Enter commands and observe system functioning to verify correct operations and detect errors.
Refer major hardware or software problems or defective products to vendors or technicians for service.
Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis.
Inspect equipment and read order sheets to prepare for delivery to users.
Modify and customize commercial programs for internal needs.

Related Technology & Tools

Network analyzers
Mainframe computers
Redundant array of independent disks RAID systems
Punchdown tools
Notebook computers
Digital tapes
MS-DOS-bootable disks
Reflectometers
Desktop computers
Wire crimpers
Screwdrivers
Multi-line telephone systems
Power meters
Computer tool kits

SolarWinds
Qlik Tech QlikView
Transact-SQL
C#
SAP
JavaScript
Microsoft SQL Server Reporting Services
Oracle Business Intelligence Enterprise Edition
Apache HTTP Server
Dartware InterMapper
IBM Notes
Microsoft Visual Basic
C++
Mac HelpMate
Citrix
Oracle Solaris
Disaster recovery software
Microsoft Word
Adobe Systems Adobe Acrobat
Epic Systems
MicroStrategy
Stac Software ReachOut
Oracle E-Business Suite Financials
C
Eclipse IDE
Job control language JCL
Enterprise resource planning ERP software
Symantec Norton Utilities
Network directory services software
Information systems integration software
Oracle JavaServer Pages JSP
Media storage management software
SAP Business Objects
MySQL
Enterprise JavaBeans
Python
Element management software
Veritas NetBackup
LAMP Stack
Lucid IQ
Dynamic hypertext markup language DHTML
Virus scanning software
Remote install server software
Microsoft Volume Shadow Copy Service
Microsoft Visual Basic Scripting Edition VBScript
Deployment software
Extensible markup language XML
Adobe Systems Adobe Dreamweaver
Microsoft SQL Server
Adobe Systems Adobe Flash
Microsoft .NET Framework
Oracle PL/SQL
Common business oriented language COBOL
Personal computer diagnostic software
Swift
Desktop partitioning software
Drupal
Oracle WebLogic Server
Adobe Systems Adobe Photoshop
Relational database management software
Oracle Fusion Applications
Oracle JD Edwards EnterpriseOne
Virtual private networking VPN software
Microsoft Office
LexisNexis
Microsoft Dynamics GP
Tax software
Adobe Systems Adobe ActionScript
Perforce Helix software
Wireshark
Integrated development environment IDE software
Nagios
CrossTec NetOp Remote Control
Puppet
Customer information control system CICS
IBM WebSphere
Microsoft Windows
Microsoft Project
Microsoft Windows Pre-installation Environment
Operating system monitoring software
Adobe Systems Adobe Illustrator
Software asset management SAM software
Microsoft PowerShell
Defect tracking software
Microsoft ActiveX
Hewlett Packard HP-UX
Automated installation software
Microsoft Outlook
ESRI ArcGIS software
Microsoft Access
Oracle JDBC
Microsoft Dynamics
NetSuite ERP
UNIX
PHP: Hypertext Preprocessor
Ubuntu
License management software
iPro
Oracle PeopleSoft
Red Hat Enterprise Linux
Red Hat WildFly
IBM Cognos Impromptu
Microsoft Excel
Extensible HyperText Markup Language XHTML
Microsoft Visual Studio
Splunk Enterprise
Apache Tomcat
IBM Domino
FileMaker Pro
Oracle Java
Migration software
Event log monitor software
Symantec pcAnywhere
Salesforce software
Symantec LiveState
Active directory software
Data entry software
Remote control software
Adobe Systems Adobe Creative Cloud
Microsoft Publisher
Apple Final Cut Pro
IBM Power Systems software
Call center software
Advanced business application programming ABAP
Microsoft Exchange Server
KornShell
Internet browser software
Password management software
Encryption software
Teradata Database
Calendar and scheduling software
Practical extraction and reporting language Perl
Microsoft PowerPoint
SAP Crystal Reports
McAfee
Atlassian JIRA
Human resource management software HRMS
Blackboard
Domain name system DNS
Symantec
Help desk software
Structured query language SQL
Configuration management software
Adobe Systems Adobe Distiller
Microsoft Visio
PostgreSQL
Microsoft SharePoint
Sybase
Linux
Hypertext markup language HTML
Cisco Systems IOS
Apache Maven
MEDITECH software
Adobe Systems Adobe InDesign
Patch management software