Will “Network Support Specialist” be Replaced By Robots? 🤔

65% Chance of Automation

“Network Support Specialist” will maybe be replaced by robots.

This job is ranked #359 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.

Care to share? Click for Facebook, Twitter, LinkedIn, or XING. 👍

Job Description

Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Job Details

The SOC (Standard Occupational Classification) code is 15-1151.00
The Mean Annual Wage in the U.S. is $ 53,100.00
The Mean Hourly Wage is $ 25.00
Currently, there are 602,840 people on this job

☝️ Information based on the reference occupation “Computer User Support Specialists”.

Also Known As…

Tasks for “Network Support Specialist”

Develop training materials and procedures, or train users in the proper use of hardware or software.
Confer with staff, users, and management to establish requirements for new systems or modifications.
Modify and customize commercial programs for internal needs.
Oversee the daily performance of computer systems.
Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
Prepare evaluations of software or hardware, and recommend improvements or upgrades.
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Inspect equipment and read order sheets to prepare for delivery to users.
Hire, supervise, and direct workers engaged in special project work, problem solving, monitoring, and installing data communication equipment and software.
Refer major hardware or software problems or defective products to vendors or technicians for service.
Answer user inquiries regarding computer software or hardware operation to resolve problems.
Enter commands and observe system functioning to verify correct operations and detect errors.
Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis.
Read trade magazines and technical manuals, or attend conferences and seminars to maintain knowledge of hardware and software.

Related Technology & Tools

Screwdrivers
Desktop computers
Wire crimpers
Power meters
Punchdown tools
Network analyzers
Notebook computers
Digital tapes
Multi-line telephone systems
Mainframe computers
Redundant array of independent disks RAID systems
Computer tool kits
Reflectometers
MS-DOS-bootable disks

Hewlett Packard HP-UX
Microsoft Volume Shadow Copy Service
Active directory software
Cisco Systems IOS
Relational database management software
Splunk Enterprise
Integrated development environment IDE software
Symantec LiveState
Eclipse IDE
Stac Software ReachOut
LAMP Stack
Call center software
PHP: Hypertext Preprocessor
Dynamic hypertext markup language DHTML
MicroStrategy
Extensible HyperText Markup Language XHTML
Microsoft Publisher
Microsoft ActiveX
Desktop partitioning software
Dartware InterMapper
Puppet
Oracle Java
Symantec Norton Utilities
ESRI ArcGIS software
Adobe Systems Adobe InDesign
Sybase
Tax software
Microsoft Office
Microsoft Exchange Server
MySQL
Adobe Systems Adobe Photoshop
Media storage management software
IBM WebSphere
Remote install server software
Transact-SQL
Microsoft PowerShell
Mac HelpMate
Oracle JavaServer Pages JSP
Microsoft Dynamics GP
Linux
Oracle WebLogic Server
Help desk software
UNIX
Network directory services software
Virtual private networking VPN software
Information systems integration software
Automated installation software
Swift
Virus scanning software
Remote control software
Enterprise resource planning ERP software
Atlassian JIRA
IBM Power Systems software
iPro
Red Hat Enterprise Linux
Adobe Systems Adobe ActionScript
C++
Migration software
Disaster recovery software
Apple Final Cut Pro
CrossTec NetOp Remote Control
Qlik Tech QlikView
Software asset management SAM software
IBM Cognos Impromptu
Element management software
Microsoft Outlook
JavaScript
NetSuite ERP
Apache Maven
Oracle PL/SQL
Blackboard
Hypertext markup language HTML
Microsoft Access
Veritas NetBackup
Customer information control system CICS
Apache HTTP Server
Human resource management software HRMS
SAP
Personal computer diagnostic software
LexisNexis
Job control language JCL
SAP Crystal Reports
Defect tracking software
Adobe Systems Adobe Flash
Oracle JD Edwards EnterpriseOne
Adobe Systems Adobe Dreamweaver
Patch management software
Wireshark
Teradata Database
Microsoft Dynamics
Microsoft Excel
Epic Systems
Calendar and scheduling software
Microsoft Visual Studio
KornShell
Microsoft PowerPoint
Oracle Fusion Applications
Salesforce software
Microsoft .NET Framework
Microsoft Visual Basic Scripting Edition VBScript
License management software
Event log monitor software
Symantec
Microsoft SQL Server Reporting Services
Microsoft SharePoint
PostgreSQL
Microsoft SQL Server
Password management software
Internet browser software
Oracle PeopleSoft
Adobe Systems Adobe Distiller
Oracle Business Intelligence Enterprise Edition
Oracle Solaris
C
Red Hat WildFly
Adobe Systems Adobe Illustrator
Advanced business application programming ABAP
Perforce Helix software
Microsoft Word
Enterprise JavaBeans
MEDITECH software
Microsoft Project
Extensible markup language XML
Symantec pcAnywhere
Python
Structured query language SQL
Microsoft Windows
Configuration management software
Common business oriented language COBOL
IBM Domino
Apache Tomcat
Data entry software
McAfee
FileMaker Pro
Oracle E-Business Suite Financials
Microsoft Visual Basic
Lucid IQ
Adobe Systems Adobe Creative Cloud
C#
Domain name system DNS
Adobe Systems Adobe Acrobat
Drupal
SAP Business Objects
IBM Notes
Citrix
Microsoft Visio
Ubuntu
Oracle JDBC
Microsoft Windows Pre-installation Environment
Practical extraction and reporting language Perl
Nagios
Encryption software
Deployment software
Operating system monitoring software
SolarWinds