Will “PC Tech (Personal Computer Technician)” be Replaced By Robots? 🤔

65% Chance of Automation

“PC Tech (Personal Computer Technician)” will maybe be replaced by robots.

This job is ranked #359 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.

Care to share? Click for Facebook, Twitter, LinkedIn, or XING. 👍

Job Description

Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Job Details

The SOC (Standard Occupational Classification) code is 15-1151.00
The Mean Annual Wage in the U.S. is $ 53,100.00
The Mean Hourly Wage is $ 25.00
Currently, there are 602,840 people on this job

☝️ Information based on the reference occupation “Computer User Support Specialists”.

Also Known As…

Tasks for “PC Tech (Personal Computer Technician)”

Develop training materials and procedures, or train users in the proper use of hardware or software.
Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis.
Hire, supervise, and direct workers engaged in special project work, problem solving, monitoring, and installing data communication equipment and software.
Refer major hardware or software problems or defective products to vendors or technicians for service.
Inspect equipment and read order sheets to prepare for delivery to users.
Answer user inquiries regarding computer software or hardware operation to resolve problems.
Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
Read trade magazines and technical manuals, or attend conferences and seminars to maintain knowledge of hardware and software.
Oversee the daily performance of computer systems.
Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
Enter commands and observe system functioning to verify correct operations and detect errors.
Modify and customize commercial programs for internal needs.
Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
Confer with staff, users, and management to establish requirements for new systems or modifications.
Prepare evaluations of software or hardware, and recommend improvements or upgrades.

Related Technology & Tools

Reflectometers
Network analyzers
Screwdrivers
MS-DOS-bootable disks
Computer tool kits
Power meters
Mainframe computers
Desktop computers
Multi-line telephone systems
Digital tapes
Punchdown tools
Redundant array of independent disks RAID systems
Wire crimpers
Notebook computers

Microsoft Dynamics GP
Perforce Helix software
Microsoft Word
Microsoft Visio
Network directory services software
Microsoft Visual Studio
Salesforce software
Microsoft Visual Basic Scripting Edition VBScript
Oracle JavaServer Pages JSP
SAP Business Objects
Element management software
Microsoft .NET Framework
Stac Software ReachOut
MySQL
Sybase
Adobe Systems Adobe Acrobat
CrossTec NetOp Remote Control
Active directory software
SAP Crystal Reports
SAP
IBM Power Systems software
Patch management software
Extensible markup language XML
Adobe Systems Adobe InDesign
Oracle Fusion Applications
Microsoft ActiveX
Remote install server software
Nagios
Microsoft SQL Server
Microsoft Office
Microsoft PowerPoint
Qlik Tech QlikView
McAfee
Microsoft Outlook
Defect tracking software
Eclipse IDE
PHP: Hypertext Preprocessor
Ubuntu
Python
Adobe Systems Adobe Distiller
C++
Virus scanning software
Oracle JDBC
Veritas NetBackup
Oracle PeopleSoft
Customer information control system CICS
Hypertext markup language HTML
Swift
Relational database management software
Advanced business application programming ABAP
Cisco Systems IOS
Oracle JD Edwards EnterpriseOne
Media storage management software
Migration software
Microsoft Windows Pre-installation Environment
Teradata Database
Microsoft Visual Basic
Common business oriented language COBOL
Event log monitor software
Puppet
Oracle E-Business Suite Financials
Microsoft PowerShell
Enterprise JavaBeans
Blackboard
Structured query language SQL
Oracle Solaris
Microsoft Dynamics
Desktop partitioning software
Symantec LiveState
Dartware InterMapper
Microsoft SharePoint
Transact-SQL
Dynamic hypertext markup language DHTML
FileMaker Pro
Virtual private networking VPN software
Microsoft Volume Shadow Copy Service
ESRI ArcGIS software
Deployment software
Personal computer diagnostic software
IBM Cognos Impromptu
IBM WebSphere
Encryption software
Adobe Systems Adobe Illustrator
Microsoft Exchange Server
Information systems integration software
Citrix
MEDITECH software
Extensible HyperText Markup Language XHTML
Microsoft Project
Oracle Java
Software asset management SAM software
Microsoft Excel
License management software
Red Hat WildFly
Adobe Systems Adobe ActionScript
Automated installation software
Adobe Systems Adobe Creative Cloud
Symantec Norton Utilities
Adobe Systems Adobe Photoshop
JavaScript
Help desk software
UNIX
NetSuite ERP
Adobe Systems Adobe Dreamweaver
Disaster recovery software
Microsoft SQL Server Reporting Services
Apache Tomcat
Adobe Systems Adobe Flash
Splunk Enterprise
Mac HelpMate
Wireshark
LAMP Stack
SolarWinds
Apache HTTP Server
IBM Domino
Oracle WebLogic Server
Symantec
Password management software
Practical extraction and reporting language Perl
Data entry software
MicroStrategy
Calendar and scheduling software
Linux
C
IBM Notes
iPro
Internet browser software
Epic Systems
Job control language JCL
Integrated development environment IDE software
Oracle PL/SQL
Domain name system DNS
Drupal
Microsoft Access
Microsoft Publisher
Lucid IQ
Apache Maven
Atlassian JIRA
Symantec pcAnywhere
Remote control software
Tax software
Apple Final Cut Pro
Call center software
Human resource management software HRMS
C#
Red Hat Enterprise Linux
Operating system monitoring software
Hewlett Packard HP-UX
Oracle Business Intelligence Enterprise Edition
Enterprise resource planning ERP software
KornShell
LexisNexis
PostgreSQL
Microsoft Windows
Configuration management software