Will “Information Systems Technician” be Replaced By Robots? 🤔

65% Chance of Automation

“Information Systems Technician” will maybe be replaced by robots.

This job is ranked #359 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.

Care to share? Click for Facebook, Twitter, LinkedIn, or XING. 👍

Job Description

Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Job Details

The SOC (Standard Occupational Classification) code is 15-1151.00
The Mean Annual Wage in the U.S. is $ 53,100.00
The Mean Hourly Wage is $ 25.00
Currently, there are 602,840 people on this job

☝️ Information based on the reference occupation “Computer User Support Specialists”.

Also Known As…

Tasks for “Information Systems Technician”

Inspect equipment and read order sheets to prepare for delivery to users.
Read trade magazines and technical manuals, or attend conferences and seminars to maintain knowledge of hardware and software.
Prepare evaluations of software or hardware, and recommend improvements or upgrades.
Modify and customize commercial programs for internal needs.
Develop training materials and procedures, or train users in the proper use of hardware or software.
Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Enter commands and observe system functioning to verify correct operations and detect errors.
Oversee the daily performance of computer systems.
Confer with staff, users, and management to establish requirements for new systems or modifications.
Answer user inquiries regarding computer software or hardware operation to resolve problems.
Hire, supervise, and direct workers engaged in special project work, problem solving, monitoring, and installing data communication equipment and software.
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
Refer major hardware or software problems or defective products to vendors or technicians for service.
Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis.

Related Technology & Tools

Multi-line telephone systems
Desktop computers
Network analyzers
Reflectometers
Digital tapes
Notebook computers
MS-DOS-bootable disks
Redundant array of independent disks RAID systems
Screwdrivers
Computer tool kits
Wire crimpers
Power meters
Punchdown tools
Mainframe computers

Symantec LiveState
Microsoft Visual Studio
Microsoft .NET Framework
Virtual private networking VPN software
Oracle E-Business Suite Financials
Structured query language SQL
Dartware InterMapper
Symantec Norton Utilities
Microsoft PowerPoint
Job control language JCL
Citrix
Remote install server software
Oracle Java
Media storage management software
Microsoft Access
Drupal
Microsoft Dynamics
IBM Cognos Impromptu
Microsoft Volume Shadow Copy Service
FileMaker Pro
Cisco Systems IOS
License management software
iPro
Virus scanning software
Oracle PeopleSoft
KornShell
Adobe Systems Adobe Illustrator
Microsoft Outlook
Python
Atlassian JIRA
Internet browser software
SolarWinds
Microsoft ActiveX
Splunk Enterprise
Adobe Systems Adobe Flash
Oracle JavaServer Pages JSP
MEDITECH software
Linux
Information systems integration software
Apple Final Cut Pro
Desktop partitioning software
Eclipse IDE
Salesforce software
Red Hat Enterprise Linux
Advanced business application programming ABAP
McAfee
PostgreSQL
Microsoft Windows Pre-installation Environment
Adobe Systems Adobe ActionScript
Extensible HyperText Markup Language XHTML
Qlik Tech QlikView
Swift
ESRI ArcGIS software
Microsoft SharePoint
Enterprise resource planning ERP software
Microsoft Visual Basic Scripting Edition VBScript
Event log monitor software
MySQL
Microsoft Exchange Server
Epic Systems
Microsoft Windows
Personal computer diagnostic software
Microsoft Office
IBM Power Systems software
Integrated development environment IDE software
Element management software
Microsoft Visio
Teradata Database
Symantec
Microsoft Excel
Veritas NetBackup
Adobe Systems Adobe Distiller
UNIX
LAMP Stack
LexisNexis
Tax software
C++
Microsoft Visual Basic
C#
Defect tracking software
Enterprise JavaBeans
Oracle JD Edwards EnterpriseOne
Oracle Business Intelligence Enterprise Edition
CrossTec NetOp Remote Control
Operating system monitoring software
Adobe Systems Adobe InDesign
Disaster recovery software
IBM WebSphere
Network directory services software
Software asset management SAM software
Oracle WebLogic Server
Deployment software
Password management software
Oracle PL/SQL
SAP
PHP: Hypertext Preprocessor
Migration software
Apache Maven
Relational database management software
Oracle Fusion Applications
Oracle Solaris
Wireshark
IBM Notes
Patch management software
SAP Crystal Reports
Microsoft Project
Hypertext markup language HTML
Microsoft SQL Server Reporting Services
Call center software
Oracle JDBC
Lucid IQ
Customer information control system CICS
Adobe Systems Adobe Photoshop
Perforce Helix software
Adobe Systems Adobe Dreamweaver
Mac HelpMate
Stac Software ReachOut
Apache Tomcat
SAP Business Objects
Remote control software
JavaScript
Nagios
Help desk software
Transact-SQL
Hewlett Packard HP-UX
Microsoft SQL Server
Microsoft Dynamics GP
NetSuite ERP
Data entry software
IBM Domino
Ubuntu
Common business oriented language COBOL
Calendar and scheduling software
C
Active directory software
Apache HTTP Server
Automated installation software
Domain name system DNS
Configuration management software
Sybase
Adobe Systems Adobe Acrobat
Practical extraction and reporting language Perl
Microsoft Word
Adobe Systems Adobe Creative Cloud
Symantec pcAnywhere
Human resource management software HRMS
Microsoft Publisher
Dynamic hypertext markup language DHTML
Microsoft PowerShell
Blackboard
MicroStrategy
Extensible markup language XML
Encryption software
Red Hat WildFly
Puppet