Will “Information Systems Technician” be Replaced By Robots? 🤔

65% Chance of Automation

“Information Systems Technician” will maybe be replaced by robots.

This job is ranked #359 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.

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Job Description

Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Job Details

The SOC (Standard Occupational Classification) code is 15-1151.00
The Mean Annual Wage in the U.S. is $ 53,100.00
The Mean Hourly Wage is $ 25.00
Currently, there are 602,840 people on this job

☝️ Information based on the reference occupation “Computer User Support Specialists”.

Also Known As…

Tasks for “Information Systems Technician”

Hire, supervise, and direct workers engaged in special project work, problem solving, monitoring, and installing data communication equipment and software.
Read trade magazines and technical manuals, or attend conferences and seminars to maintain knowledge of hardware and software.
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
Prepare evaluations of software or hardware, and recommend improvements or upgrades.
Inspect equipment and read order sheets to prepare for delivery to users.
Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
Modify and customize commercial programs for internal needs.
Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
Develop training materials and procedures, or train users in the proper use of hardware or software.
Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Enter commands and observe system functioning to verify correct operations and detect errors.
Confer with staff, users, and management to establish requirements for new systems or modifications.
Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis.
Refer major hardware or software problems or defective products to vendors or technicians for service.
Answer user inquiries regarding computer software or hardware operation to resolve problems.
Oversee the daily performance of computer systems.

Related Technology & Tools

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Wire crimpers
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Power meters
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Notebook computers
Computer tool kits
Reflectometers
Multi-line telephone systems
Redundant array of independent disks RAID systems
Digital tapes

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Microsoft Exchange Server
Salesforce software
Oracle Solaris
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Structured query language SQL
LAMP Stack
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Microsoft Dynamics GP
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Microsoft Word
Human resource management software HRMS
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Microsoft PowerPoint
Desktop partitioning software
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Microsoft Office
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Microsoft Access
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Citrix
Adobe Systems Adobe Acrobat
C
Linux
Stac Software ReachOut
SAP Crystal Reports
Adobe Systems Adobe InDesign
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IBM Notes
Oracle PL/SQL
Internet browser software
Python
Job control language JCL
Wireshark
Disaster recovery software
Microsoft Outlook
Atlassian JIRA
Microsoft Visual Basic
Lucid IQ
Customer information control system CICS
JavaScript
Transact-SQL
Extensible HyperText Markup Language XHTML
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NetSuite ERP
PHP: Hypertext Preprocessor
Call center software
LexisNexis
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ESRI ArcGIS software
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Teradata Database
C++
Automated installation software
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Configuration management software
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Extensible markup language XML
Common business oriented language COBOL
C#
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KornShell
Defect tracking software
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Data entry software
Microsoft .NET Framework
Blackboard
Operating system monitoring software
Qlik Tech QlikView
Apple Final Cut Pro
Apache Maven
Information systems integration software
MicroStrategy
Oracle WebLogic Server
Microsoft Visio
PostgreSQL
Network directory services software
Microsoft Visual Studio
Ubuntu
Microsoft Excel
Microsoft Windows Pre-installation Environment
License management software
Microsoft PowerShell
Adobe Systems Adobe Illustrator
Splunk Enterprise
Drupal
Software asset management SAM software
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Cisco Systems IOS
Password management software
Tax software
Integrated development environment IDE software
Microsoft SQL Server
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Active directory software
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Remote install server software
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MEDITECH software
McAfee
Remote control software
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Enterprise resource planning ERP software
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iPro
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Microsoft Windows
SAP
MySQL
Oracle JDBC
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