Will “Computer Technology Instructor” be Replaced By Robots? 🤔
65% Chance of Automation
“Computer Technology Instructor” will maybe be replaced by robots.
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Job Description
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Job Details
- The SOC (Standard Occupational Classification) code is 15-1151.00
- The Mean Annual Wage in the U.S. is $ 53,100.00
- The Mean Hourly Wage is $ 25.00
- Currently, there are 602,840 people on this job
☝️ Information based on the reference occupation “Computer User Support Specialists”.
Also Known As…
- Computer User Support Specialists
- Technical Support Specialist
- Support Specialist
- Network Technician
- Network Support Specialist
- Information Technology Specialist (IT Specialist)
- Help Desk Analyst
- Electronic Data Processing Auditor (EDP Auditor)
- Computer Technician
- Computer Support Specialist
- Computer Specialist
- Work Station Support Specialist
- User Support Specialist
- User Support Analyst Supervisor
- User Support Analyst
- Technical Support Technician
- Technical Support Representative
- Technical Support Professional
- Technical Support Manager
- Technical Support Engineer
- Technical Support Analyst
- Technical Account Manager
- Software Trainer
- Software Installer
- Sales Support Technician
- Product Support Specialist
- Product Support Engineer
- Product Support Consultant
- Printer Technician
- PC Tech (Personal Computer Technician)
- PC Support Technician (Personal Computer Support Technician)
- PC Support Specialist (Personal Computer Support Specialist)
- PC Installation Engineer (Personal Computer Installation Engineer)
- Operating Systems Specialist
- Office Systems Coordinator
- Office Automation Technician
- Networking Technician
- Network Support Technician
- Network Support Analyst
- Network Specialist
- Network Control Operators Supervisor
- Network Control Operator
- Network Administrator
- Microcomputer Technician
- Microcomputer Support Specialist
- Micro Computer Specialist
- Maintenance Technician
- Maintenance Specialist
- Library Assistant
- Information Technology Technician (IT Technician)
- Information Technology Support Technicians (IT Support Technician)
- Information Technology Support Specialist (IT Support Specialist)
- Information Technology Consultant (IT Consultant)
- Information Technology Analyst (IT Analyst)
- Information Systems Technician
- Information Systems Specialist
- Information Systems Analyst
- Information Resource Consultant
- Helpdesk Technician
- Helpdesk Manager
- Helpdesk Analyst
- Help Desk Technician
- Help Desk Support Specialist
- Help Desk Specialist
- Help Desk Representative
- Help Desk Operator
- Help Desk Manager
- End-User Support Specialist
- Education Technician
- Desktop Technician
- Desktop Support Technician
- Desktop Support Specialist
- Desktop Support Analyst
- Desktop Analyst
- Customer Support Representative
- Customer Support Professional
- Customer Support Information Technology Specialist
- Customer Support Analyst
- Customer Service Technician
- Customer Service Representative
- Customer Liaison
- Computer Trainer
- Computer Technologist
- Computer Technical Specialist
- Computer System Technician
- Computer Support Technician
- Computer Lab Assistant
- Computer Instructor
- Computer Help Desk Specialist
- Computer Help Desk Representative
- Computer Hardware Technician
- Computer Customer Support Specialist
- Call Center Support Representative
- Call Center Supervisor
- Call Center Manager
- Automatic Data Processing Customer Liaison (ADP Customer Liaison)
- Applications Analyst
Tasks for “Computer Technology Instructor”
- Prepare evaluations of software or hardware, and recommend improvements or upgrades.
- Modify and customize commercial programs for internal needs.
- Confer with staff, users, and management to establish requirements for new systems or modifications.
- Develop training materials and procedures, or train users in the proper use of hardware or software.
- Answer user inquiries regarding computer software or hardware operation to resolve problems.
- Refer major hardware or software problems or defective products to vendors or technicians for service.
- Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
- Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
- Enter commands and observe system functioning to verify correct operations and detect errors.
- Inspect equipment and read order sheets to prepare for delivery to users.
- Hire, supervise, and direct workers engaged in special project work, problem solving, monitoring, and installing data communication equipment and software.
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
- Read trade magazines and technical manuals, or attend conferences and seminars to maintain knowledge of hardware and software.
- Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
- Oversee the daily performance of computer systems.
- Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis.
Related Technology & Tools
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- Multi-line telephone systems
- Digital tapes
- Computer tool kits
- Screwdrivers
- Power meters
- Redundant array of independent disks RAID systems
- Wire crimpers
- Reflectometers
- Punchdown tools
- Network analyzers
- Notebook computers
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- Calendar and scheduling software
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- License management software
- Adobe Systems Adobe Acrobat
- Puppet
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- Microsoft Excel
- Eclipse IDE
- Active directory software
- Ubuntu
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- Domain name system DNS
- Red Hat WildFly
- Microsoft PowerPoint
- Apache Maven
- Salesforce software
- Desktop partitioning software
- Data entry software
- Enterprise resource planning ERP software
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- Job control language JCL
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- Personal computer diagnostic software
- Microsoft Visio
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- Configuration management software
- Common business oriented language COBOL
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- UNIX
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- Microsoft Windows Pre-installation Environment
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- Microsoft Word
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- Linux
- iPro
- Microsoft PowerShell
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- Virtual private networking VPN software
- Software asset management SAM software
- Microsoft Windows
- Microsoft Outlook
- Structured query language SQL
- Extensible HyperText Markup Language XHTML
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- Symantec LiveState
- Python
- NetSuite ERP
- Microsoft Access
- MicroStrategy
- Customer information control system CICS
- Veritas NetBackup
- Dartware InterMapper
- Adobe Systems Adobe Creative Cloud
- Adobe Systems Adobe Photoshop
- Oracle Java
- JavaScript
- Microsoft Visual Studio
- SAP
- Oracle WebLogic Server
- Internet browser software
- Microsoft Visual Basic
- KornShell
- LAMP Stack
- Symantec pcAnywhere
- Password management software
- Hypertext markup language HTML
- Stac Software ReachOut
- Apache Tomcat
- Adobe Systems Adobe InDesign
- Mac HelpMate
- C
- Media storage management software
- Virus scanning software
- Oracle JD Edwards EnterpriseOne
- Adobe Systems Adobe Flash
- Microsoft Volume Shadow Copy Service
- Microsoft SQL Server Reporting Services
- Microsoft SharePoint
- Lucid IQ
- FileMaker Pro
- IBM Cognos Impromptu
- Relational database management software
- Migration software
- Oracle PL/SQL
- Patch management software
- LexisNexis
- IBM Notes
- Microsoft Project
- Oracle E-Business Suite Financials
- Microsoft Exchange Server
- SAP Business Objects
- Network directory services software
- ESRI ArcGIS software
- Dynamic hypertext markup language DHTML
- Encryption software
- Nagios
- Teradata Database
- C++
- Oracle Solaris