Will “Computer Technician” be Replaced By Robots? 🤔
65% Chance of Automation
“Computer Technician” will maybe be replaced by robots.
This job is ranked #359 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.
Care to share? Click for Facebook, Twitter, LinkedIn, or XING. 👍
Job Description
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Job Details
- The SOC (Standard Occupational Classification) code is 15-1151.00
- The Mean Annual Wage in the U.S. is $ 53,100.00
- The Mean Hourly Wage is $ 25.00
- Currently, there are 602,840 people on this job
☝️ Information based on the reference occupation “Computer User Support Specialists”.
Also Known As…
- Computer User Support Specialists
- Technical Support Specialist
- Support Specialist
- Network Technician
- Network Support Specialist
- Information Technology Specialist (IT Specialist)
- Help Desk Analyst
- Electronic Data Processing Auditor (EDP Auditor)
- Computer Support Specialist
- Computer Specialist
- Work Station Support Specialist
- User Support Specialist
- User Support Analyst Supervisor
- User Support Analyst
- Technical Support Technician
- Technical Support Representative
- Technical Support Professional
- Technical Support Manager
- Technical Support Engineer
- Technical Support Analyst
- Technical Account Manager
- Software Trainer
- Software Installer
- Sales Support Technician
- Product Support Specialist
- Product Support Engineer
- Product Support Consultant
- Printer Technician
- PC Tech (Personal Computer Technician)
- PC Support Technician (Personal Computer Support Technician)
- PC Support Specialist (Personal Computer Support Specialist)
- PC Installation Engineer (Personal Computer Installation Engineer)
- Operating Systems Specialist
- Office Systems Coordinator
- Office Automation Technician
- Networking Technician
- Network Support Technician
- Network Support Analyst
- Network Specialist
- Network Control Operators Supervisor
- Network Control Operator
- Network Administrator
- Microcomputer Technician
- Microcomputer Support Specialist
- Micro Computer Specialist
- Maintenance Technician
- Maintenance Specialist
- Library Assistant
- Information Technology Technician (IT Technician)
- Information Technology Support Technicians (IT Support Technician)
- Information Technology Support Specialist (IT Support Specialist)
- Information Technology Consultant (IT Consultant)
- Information Technology Analyst (IT Analyst)
- Information Systems Technician
- Information Systems Specialist
- Information Systems Analyst
- Information Resource Consultant
- Helpdesk Technician
- Helpdesk Manager
- Helpdesk Analyst
- Help Desk Technician
- Help Desk Support Specialist
- Help Desk Specialist
- Help Desk Representative
- Help Desk Operator
- Help Desk Manager
- End-User Support Specialist
- Education Technician
- Desktop Technician
- Desktop Support Technician
- Desktop Support Specialist
- Desktop Support Analyst
- Desktop Analyst
- Customer Support Representative
- Customer Support Professional
- Customer Support Information Technology Specialist
- Customer Support Analyst
- Customer Service Technician
- Customer Service Representative
- Customer Liaison
- Computer Trainer
- Computer Technology Instructor
- Computer Technologist
- Computer Technician
- Computer Technical Specialist
- Computer System Technician
- Computer Support Technician
- Computer Lab Assistant
- Computer Instructor
- Computer Help Desk Specialist
- Computer Help Desk Representative
- Computer Hardware Technician
- Computer Customer Support Specialist
- Call Center Support Representative
- Call Center Supervisor
- Call Center Manager
- Automatic Data Processing Customer Liaison (ADP Customer Liaison)
- Applications Analyst
Tasks for “Computer Technician”
- Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
- Enter commands and observe system functioning to verify correct operations and detect errors.
- Prepare evaluations of software or hardware, and recommend improvements or upgrades.
- Inspect equipment and read order sheets to prepare for delivery to users.
- Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
- Read trade magazines and technical manuals, or attend conferences and seminars to maintain knowledge of hardware and software.
- Confer with staff, users, and management to establish requirements for new systems or modifications.
- Develop training materials and procedures, or train users in the proper use of hardware or software.
- Modify and customize commercial programs for internal needs.
- Refer major hardware or software problems or defective products to vendors or technicians for service.
- Oversee the daily performance of computer systems.
- Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis.
- Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
- Hire, supervise, and direct workers engaged in special project work, problem solving, monitoring, and installing data communication equipment and software.
- Answer user inquiries regarding computer software or hardware operation to resolve problems.
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
Related Technology & Tools
- Wire crimpers
- Mainframe computers
- Reflectometers
- Digital tapes
- Desktop computers
- Notebook computers
- Network analyzers
- Punchdown tools
- Screwdrivers
- Redundant array of independent disks RAID systems
- Computer tool kits
- Multi-line telephone systems
- MS-DOS-bootable disks
- Power meters
- Oracle Java
- Information systems integration software
- Microsoft ActiveX
- Customer information control system CICS
- Microsoft PowerShell
- Adobe Systems Adobe Acrobat
- Internet browser software
- Microsoft Office
- License management software
- Defect tracking software
- Red Hat Enterprise Linux
- Microsoft Volume Shadow Copy Service
- PostgreSQL
- IBM Power Systems software
- Active directory software
- Microsoft Visual Basic Scripting Edition VBScript
- Microsoft SharePoint
- IBM Cognos Impromptu
- Splunk Enterprise
- Calendar and scheduling software
- C
- Microsoft Visual Studio
- Remote control software
- Lucid IQ
- Domain name system DNS
- Microsoft Project
- Microsoft SQL Server
- iPro
- Adobe Systems Adobe ActionScript
- Qlik Tech QlikView
- Adobe Systems Adobe Dreamweaver
- Symantec Norton Utilities
- Oracle JDBC
- Patch management software
- Microsoft Dynamics GP
- Oracle E-Business Suite Financials
- Extensible markup language XML
- Microsoft Windows
- Desktop partitioning software
- McAfee
- Epic Systems
- Microsoft Outlook
- Call center software
- Common business oriented language COBOL
- Symantec
- Oracle Fusion Applications
- Puppet
- JavaScript
- C#
- MySQL
- Microsoft Visio
- Adobe Systems Adobe Illustrator
- Stac Software ReachOut
- SAP
- PHP: Hypertext Preprocessor
- Human resource management software HRMS
- Blackboard
- KornShell
- Veritas NetBackup
- Microsoft SQL Server Reporting Services
- Integrated development environment IDE software
- Eclipse IDE
- Microsoft PowerPoint
- Oracle PL/SQL
- Adobe Systems Adobe Flash
- Dartware InterMapper
- Event log monitor software
- Cisco Systems IOS
- Encryption software
- Adobe Systems Adobe Photoshop
- Salesforce software
- Apple Final Cut Pro
- Job control language JCL
- Microsoft Dynamics
- Remote install server software
- Python
- Perforce Helix software
- Oracle JavaServer Pages JSP
- Apache Tomcat
- Configuration management software
- Disaster recovery software
- Deployment software
- Adobe Systems Adobe Distiller
- Oracle Solaris
- Personal computer diagnostic software
- LAMP Stack
- Drupal
- NetSuite ERP
- Relational database management software
- MicroStrategy
- Advanced business application programming ABAP
- Transact-SQL
- Symantec pcAnywhere
- Password management software
- Adobe Systems Adobe Creative Cloud
- Sybase
- Media storage management software
- IBM Domino
- Citrix
- Hewlett Packard HP-UX
- Enterprise JavaBeans
- Linux
- Data entry software
- Oracle WebLogic Server
- Microsoft Access
- IBM WebSphere
- Structured query language SQL
- Hypertext markup language HTML
- Wireshark
- Practical extraction and reporting language Perl
- Oracle PeopleSoft
- CrossTec NetOp Remote Control
- Swift
- Microsoft Excel
- UNIX
- FileMaker Pro
- Operating system monitoring software
- Tax software
- Help desk software
- SAP Business Objects
- Automated installation software
- Oracle JD Edwards EnterpriseOne
- Adobe Systems Adobe InDesign
- IBM Notes
- LexisNexis
- Enterprise resource planning ERP software
- Microsoft Publisher
- SolarWinds
- Microsoft Word
- Microsoft .NET Framework
- ESRI ArcGIS software
- Virus scanning software
- Extensible HyperText Markup Language XHTML
- Atlassian JIRA
- Migration software
- Element management software
- Microsoft Exchange Server
- Software asset management SAM software
- Virtual private networking VPN software
- C++
- Red Hat WildFly
- Apache HTTP Server
- Teradata Database
- Symantec LiveState
- Network directory services software
- Oracle Business Intelligence Enterprise Edition
- Nagios
- Ubuntu
- Microsoft Visual Basic
- Dynamic hypertext markup language DHTML
- SAP Crystal Reports
- Apache Maven
- Microsoft Windows Pre-installation Environment
- MEDITECH software
- Mac HelpMate