Will “Education Technician” be Replaced By Robots? 🤔
65% Chance of Automation
“Education Technician” will maybe be replaced by robots.
This job is ranked #359 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.
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Job Description
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Job Details
- The SOC (Standard Occupational Classification) code is 15-1151.00
- The Mean Annual Wage in the U.S. is $ 53,100.00
- The Mean Hourly Wage is $ 25.00
- Currently, there are 602,840 people on this job
☝️ Information based on the reference occupation “Computer User Support Specialists”.
Also Known As…
- Computer User Support Specialists
- Technical Support Specialist
- Support Specialist
- Network Technician
- Network Support Specialist
- Information Technology Specialist (IT Specialist)
- Help Desk Analyst
- Electronic Data Processing Auditor (EDP Auditor)
- Computer Technician
- Computer Support Specialist
- Computer Specialist
- Work Station Support Specialist
- User Support Specialist
- User Support Analyst Supervisor
- User Support Analyst
- Technical Support Technician
- Technical Support Representative
- Technical Support Professional
- Technical Support Manager
- Technical Support Engineer
- Technical Support Analyst
- Technical Account Manager
- Software Trainer
- Software Installer
- Sales Support Technician
- Product Support Specialist
- Product Support Engineer
- Product Support Consultant
- Printer Technician
- PC Tech (Personal Computer Technician)
- PC Support Technician (Personal Computer Support Technician)
- PC Support Specialist (Personal Computer Support Specialist)
- PC Installation Engineer (Personal Computer Installation Engineer)
- Operating Systems Specialist
- Office Systems Coordinator
- Office Automation Technician
- Networking Technician
- Network Support Technician
- Network Support Analyst
- Network Specialist
- Network Control Operators Supervisor
- Network Control Operator
- Network Administrator
- Microcomputer Technician
- Microcomputer Support Specialist
- Micro Computer Specialist
- Maintenance Technician
- Maintenance Specialist
- Library Assistant
- Information Technology Technician (IT Technician)
- Information Technology Support Technicians (IT Support Technician)
- Information Technology Support Specialist (IT Support Specialist)
- Information Technology Consultant (IT Consultant)
- Information Technology Analyst (IT Analyst)
- Information Systems Technician
- Information Systems Specialist
- Information Systems Analyst
- Information Resource Consultant
- Helpdesk Technician
- Helpdesk Manager
- Helpdesk Analyst
- Help Desk Technician
- Help Desk Support Specialist
- Help Desk Specialist
- Help Desk Representative
- Help Desk Operator
- Help Desk Manager
- End-User Support Specialist
- Desktop Technician
- Desktop Support Technician
- Desktop Support Specialist
- Desktop Support Analyst
- Desktop Analyst
- Customer Support Representative
- Customer Support Professional
- Customer Support Information Technology Specialist
- Customer Support Analyst
- Customer Service Technician
- Customer Service Representative
- Customer Liaison
- Computer Trainer
- Computer Technology Instructor
- Computer Technologist
- Computer Technical Specialist
- Computer System Technician
- Computer Support Technician
- Computer Lab Assistant
- Computer Instructor
- Computer Help Desk Specialist
- Computer Help Desk Representative
- Computer Hardware Technician
- Computer Customer Support Specialist
- Call Center Support Representative
- Call Center Supervisor
- Call Center Manager
- Automatic Data Processing Customer Liaison (ADP Customer Liaison)
- Applications Analyst
Tasks for “Education Technician”
- Prepare evaluations of software or hardware, and recommend improvements or upgrades.
- Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
- Refer major hardware or software problems or defective products to vendors or technicians for service.
- Develop training materials and procedures, or train users in the proper use of hardware or software.
- Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
- Enter commands and observe system functioning to verify correct operations and detect errors.
- Inspect equipment and read order sheets to prepare for delivery to users.
- Oversee the daily performance of computer systems.
- Hire, supervise, and direct workers engaged in special project work, problem solving, monitoring, and installing data communication equipment and software.
- Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis.
- Read trade magazines and technical manuals, or attend conferences and seminars to maintain knowledge of hardware and software.
- Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
- Modify and customize commercial programs for internal needs.
- Confer with staff, users, and management to establish requirements for new systems or modifications.
- Answer user inquiries regarding computer software or hardware operation to resolve problems.
Related Technology & Tools
- Computer tool kits
- Desktop computers
- Digital tapes
- Power meters
- Screwdrivers
- Network analyzers
- Wire crimpers
- Notebook computers
- Mainframe computers
- Redundant array of independent disks RAID systems
- Punchdown tools
- Multi-line telephone systems
- MS-DOS-bootable disks
- Reflectometers
- Data entry software
- Microsoft Outlook
- Element management software
- Migration software
- JavaScript
- Splunk Enterprise
- Microsoft Dynamics GP
- Microsoft Dynamics
- PostgreSQL
- Nagios
- IBM Notes
- Red Hat Enterprise Linux
- Microsoft Access
- Enterprise JavaBeans
- Oracle JDBC
- SolarWinds
- Mac HelpMate
- Relational database management software
- Integrated development environment IDE software
- MEDITECH software
- Microsoft Publisher
- Deployment software
- Software asset management SAM software
- FileMaker Pro
- Call center software
- Microsoft Volume Shadow Copy Service
- Microsoft Office
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- NetSuite ERP
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- PHP: Hypertext Preprocessor
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- Microsoft .NET Framework
- Structured query language SQL
- Adobe Systems Adobe Acrobat
- Microsoft SQL Server Reporting Services
- Atlassian JIRA
- Active directory software
- Microsoft SharePoint
- IBM Power Systems software
- Eclipse IDE
- Oracle Business Intelligence Enterprise Edition
- Hypertext markup language HTML
- Salesforce software
- Teradata Database
- Remote control software
- Remote install server software
- Microsoft PowerShell
- SAP Business Objects
- Oracle E-Business Suite Financials
- Microsoft Excel
- IBM Cognos Impromptu
- Extensible markup language XML
- Oracle JavaServer Pages JSP
- C#
- Linux
- Calendar and scheduling software
- Transact-SQL
- Patch management software
- Symantec
- Apache HTTP Server
- Oracle Java
- Dartware InterMapper
- Microsoft Visio
- Adobe Systems Adobe Photoshop
- Customer information control system CICS
- Apache Maven
- Media storage management software
- Oracle Fusion Applications
- Microsoft Windows
- Python
- Sybase
- IBM WebSphere
- Virus scanning software
- Red Hat WildFly
- UNIX
- Operating system monitoring software
- Personal computer diagnostic software
- Cisco Systems IOS
- ESRI ArcGIS software
- Configuration management software
- Adobe Systems Adobe ActionScript
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- Puppet
- Human resource management software HRMS
- Encryption software
- Event log monitor software
- Microsoft Visual Basic Scripting Edition VBScript
- CrossTec NetOp Remote Control
- Network directory services software
- KornShell
- Apache Tomcat
- Common business oriented language COBOL
- Hewlett Packard HP-UX
- Extensible HyperText Markup Language XHTML
- Domain name system DNS
- Desktop partitioning software
- Symantec pcAnywhere
- Symantec Norton Utilities
- Practical extraction and reporting language Perl
- SAP
- Stac Software ReachOut
- iPro
- C++
- Veritas NetBackup
- License management software
- Microsoft PowerPoint
- Wireshark
- Qlik Tech QlikView
- Ubuntu
- MicroStrategy
- Microsoft Visual Basic
- Oracle WebLogic Server
- C
- Microsoft Exchange Server
- Swift
- Virtual private networking VPN software
- Adobe Systems Adobe Creative Cloud
- Microsoft Windows Pre-installation Environment
- Microsoft Project
- Disaster recovery software
- Perforce Helix software
- Internet browser software
- Information systems integration software
- Oracle PL/SQL
- Defect tracking software
- Automated installation software
- Dynamic hypertext markup language DHTML
- Microsoft SQL Server
- Adobe Systems Adobe Illustrator
- Apple Final Cut Pro
- Enterprise resource planning ERP software
- Job control language JCL
- Help desk software
- Password management software
- Symantec LiveState
- Epic Systems
- Microsoft Word
- Advanced business application programming ABAP
- Microsoft Visual Studio
- SAP Crystal Reports
- Microsoft ActiveX
- LAMP Stack
- Drupal
- MySQL
- Citrix
- McAfee