Will “Information Technology Specialist (IT Specialist)” be Replaced By Robots? 🤔
65% Chance of Automation
“Information Technology Specialist (IT Specialist)” will maybe be replaced by robots.
This job is ranked #359 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.
Care to share? Click for Facebook, Twitter, LinkedIn, or XING. 👍
Job Description
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Job Details
- The SOC (Standard Occupational Classification) code is 15-1151.00
- The Mean Annual Wage in the U.S. is $ 53,100.00
- The Mean Hourly Wage is $ 25.00
- Currently, there are 602,840 people on this job
☝️ Information based on the reference occupation “Computer User Support Specialists”.
Also Known As…
- Computer User Support Specialists
- Technical Support Specialist
- Support Specialist
- Network Technician
- Network Support Specialist
- Information Technology Specialist (IT Specialist)
- Help Desk Analyst
- Electronic Data Processing Auditor (EDP Auditor)
- Computer Technician
- Computer Support Specialist
- Computer Specialist
- Work Station Support Specialist
- User Support Specialist
- User Support Analyst Supervisor
- User Support Analyst
- Technical Support Technician
- Technical Support Representative
- Technical Support Professional
- Technical Support Manager
- Technical Support Engineer
- Technical Support Analyst
- Technical Account Manager
- Software Trainer
- Software Installer
- Sales Support Technician
- Product Support Specialist
- Product Support Engineer
- Product Support Consultant
- Printer Technician
- PC Tech (Personal Computer Technician)
- PC Support Technician (Personal Computer Support Technician)
- PC Support Specialist (Personal Computer Support Specialist)
- PC Installation Engineer (Personal Computer Installation Engineer)
- Operating Systems Specialist
- Office Systems Coordinator
- Office Automation Technician
- Networking Technician
- Network Support Technician
- Network Support Analyst
- Network Specialist
- Network Control Operators Supervisor
- Network Control Operator
- Network Administrator
- Microcomputer Technician
- Microcomputer Support Specialist
- Micro Computer Specialist
- Maintenance Technician
- Maintenance Specialist
- Library Assistant
- Information Technology Technician (IT Technician)
- Information Technology Support Technicians (IT Support Technician)
- Information Technology Support Specialist (IT Support Specialist)
- Information Technology Consultant (IT Consultant)
- Information Technology Analyst (IT Analyst)
- Information Systems Technician
- Information Systems Specialist
- Information Systems Analyst
- Information Resource Consultant
- Helpdesk Technician
- Helpdesk Manager
- Helpdesk Analyst
- Help Desk Technician
- Help Desk Support Specialist
- Help Desk Specialist
- Help Desk Representative
- Help Desk Operator
- Help Desk Manager
- End-User Support Specialist
- Education Technician
- Desktop Technician
- Desktop Support Technician
- Desktop Support Specialist
- Desktop Support Analyst
- Desktop Analyst
- Customer Support Representative
- Customer Support Professional
- Customer Support Information Technology Specialist
- Customer Support Analyst
- Customer Service Technician
- Customer Service Representative
- Customer Liaison
- Computer Trainer
- Computer Technology Instructor
- Computer Technologist
- Computer Technical Specialist
- Computer System Technician
- Computer Support Technician
- Computer Lab Assistant
- Computer Instructor
- Computer Help Desk Specialist
- Computer Help Desk Representative
- Computer Hardware Technician
- Computer Customer Support Specialist
- Call Center Support Representative
- Call Center Supervisor
- Call Center Manager
- Automatic Data Processing Customer Liaison (ADP Customer Liaison)
- Applications Analyst
Tasks for “Information Technology Specialist (IT Specialist)”
- Prepare evaluations of software or hardware, and recommend improvements or upgrades.
- Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
- Confer with staff, users, and management to establish requirements for new systems or modifications.
- Answer user inquiries regarding computer software or hardware operation to resolve problems.
- Oversee the daily performance of computer systems.
- Read trade magazines and technical manuals, or attend conferences and seminars to maintain knowledge of hardware and software.
- Hire, supervise, and direct workers engaged in special project work, problem solving, monitoring, and installing data communication equipment and software.
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
- Modify and customize commercial programs for internal needs.
- Enter commands and observe system functioning to verify correct operations and detect errors.
- Develop training materials and procedures, or train users in the proper use of hardware or software.
- Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis.
- Inspect equipment and read order sheets to prepare for delivery to users.
- Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
- Refer major hardware or software problems or defective products to vendors or technicians for service.
- Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
Related Technology & Tools
- Screwdrivers
- MS-DOS-bootable disks
- Desktop computers
- Digital tapes
- Multi-line telephone systems
- Punchdown tools
- Computer tool kits
- Network analyzers
- Redundant array of independent disks RAID systems
- Power meters
- Mainframe computers
- Notebook computers
- Reflectometers
- Wire crimpers
- Apache Tomcat
- Citrix
- Deployment software
- Extensible markup language XML
- IBM Notes
- Information systems integration software
- Hewlett Packard HP-UX
- Active directory software
- Nagios
- PostgreSQL
- Oracle Java
- Common business oriented language COBOL
- Virtual private networking VPN software
- Help desk software
- Personal computer diagnostic software
- Microsoft PowerShell
- KornShell
- Microsoft SQL Server Reporting Services
- Software asset management SAM software
- Microsoft Dynamics
- Splunk Enterprise
- Symantec pcAnywhere
- Symantec LiveState
- Microsoft Exchange Server
- Teradata Database
- Oracle JDBC
- Human resource management software HRMS
- Adobe Systems Adobe InDesign
- Adobe Systems Adobe Photoshop
- MicroStrategy
- Linux
- C#
- JavaScript
- CrossTec NetOp Remote Control
- Adobe Systems Adobe Illustrator
- Hypertext markup language HTML
- Oracle Business Intelligence Enterprise Edition
- IBM Power Systems software
- C++
- Stac Software ReachOut
- Media storage management software
- Microsoft Volume Shadow Copy Service
- IBM Domino
- Microsoft Visual Basic
- Extensible HyperText Markup Language XHTML
- LAMP Stack
- Enterprise resource planning ERP software
- Structured query language SQL
- Oracle Fusion Applications
- Enterprise JavaBeans
- Adobe Systems Adobe Acrobat
- Epic Systems
- Adobe Systems Adobe Creative Cloud
- Symantec
- Transact-SQL
- Veritas NetBackup
- Oracle Solaris
- Configuration management software
- Qlik Tech QlikView
- Dynamic hypertext markup language DHTML
- ESRI ArcGIS software
- Microsoft Access
- Oracle JD Edwards EnterpriseOne
- Ubuntu
- MEDITECH software
- Dartware InterMapper
- Cisco Systems IOS
- Virus scanning software
- Microsoft Excel
- License management software
- Apache HTTP Server
- McAfee
- Sybase
- Advanced business application programming ABAP
- NetSuite ERP
- Blackboard
- Red Hat WildFly
- Adobe Systems Adobe ActionScript
- Migration software
- Event log monitor software
- Defect tracking software
- Job control language JCL
- SAP Crystal Reports
- Red Hat Enterprise Linux
- IBM WebSphere
- MySQL
- Eclipse IDE
- Adobe Systems Adobe Dreamweaver
- Drupal
- Network directory services software
- Oracle E-Business Suite Financials
- Remote install server software
- Atlassian JIRA
- Perforce Helix software
- Oracle PL/SQL
- Microsoft Windows Pre-installation Environment
- Apache Maven
- iPro
- Microsoft ActiveX
- Data entry software
- FileMaker Pro
- SAP
- IBM Cognos Impromptu
- Practical extraction and reporting language Perl
- Encryption software
- Oracle JavaServer Pages JSP
- Microsoft SharePoint
- Python
- Desktop partitioning software
- Domain name system DNS
- Integrated development environment IDE software
- Salesforce software
- Mac HelpMate
- Microsoft Dynamics GP
- Microsoft Project
- Relational database management software
- Adobe Systems Adobe Distiller
- Oracle PeopleSoft
- PHP: Hypertext Preprocessor
- Internet browser software
- Microsoft Visio
- Adobe Systems Adobe Flash
- Microsoft SQL Server
- Tax software
- Apple Final Cut Pro
- Microsoft .NET Framework
- Disaster recovery software
- Operating system monitoring software
- Microsoft Office
- SAP Business Objects
- SolarWinds
- Puppet
- Microsoft Publisher
- Call center software
- Swift
- C
- Remote control software
- Calendar and scheduling software
- LexisNexis
- Lucid IQ
- Automated installation software
- Microsoft Visual Studio
- Microsoft Outlook
- Element management software
- Microsoft Visual Basic Scripting Edition VBScript
- Microsoft Word
- Patch management software
- Microsoft Windows
- Password management software
- Customer information control system CICS
- Oracle WebLogic Server
- Wireshark
- Symantec Norton Utilities
- Microsoft PowerPoint
- UNIX